Bewertungen für Alpes Lima Kennedy Hostel

Thank you so much for your detailed feedback! We're really happy to hear you enjoyed the atmosphere, amenities, and especially the friendliness and helpfulness of our staff. It's great to know the apartment across the street met your expectations — the views and comfort there are definitely a highlight! We appreciate your comments regarding the noise in the main building. As you mentioned, being close to the bar brings a lively vibe, but we understand it’s not ideal for everyone. We always recommend earplugs or choosing our quieter units just across the street for a more peaceful stay. Thanks as well for the note about the toilet door — we’ll make sure to check that out.

Thank you so much for your detailed feedback! We're really happy to hear you enjoyed the atmosphere, amenities, and especially the friendliness and helpfulness of our staff. It's great to know the apartment across the street met you… Mehr anzeigen

Hello There, Thank you for your kind words about our staff, location, and services. We’re glad you enjoyed your stay overall. We appreciate your feedback regarding the bathroom cleanliness and We sincerely apologize if it did not meet your expectations, your comments help us identify areas for improvement and we will make sure to address this with our cleaning staff to provide a better experience in the future. Our best wishes to you (:

Hello There, Thank you for your kind words about our staff, location, and services. We’re glad you enjoyed your stay overall. We appreciate your feedback regarding the bathroom cleanliness and We sincerely apologize if it did not meet your … Mehr anzeigen

Hello. Thanks for taking the time to leave us a review, it is important for us. Lima has high humidity throughout the year and it makes the smell being around, our staff members were at the reception 24/7, and we are sure they could have helped you by providing you with a different room yo make your stay in our property more comfortable. We will take your feedback to improve our services.

Hello. Thanks for taking the time to leave us a review, it is important for us. Lima has high humidity throughout the year and it makes the smell being around, our staff members were at the reception 24/7, and we are sure they could hav… Mehr anzeigen

Thank you for leaving us your comment, we appreciate you taking the time to rate us, the reason you paid a little more was because you paid by card and card payments have an extra charge as mentioned on the booking page, you could have noticed this detail before making the reservation. On the other hand, regarding the smell of the bathroom, I tell you that Lima is a city that has high humidity, which is usually above 90% most of the year, however our reception is available 24/7 for guests to come and request assistance if there is any discomfort, you never came to reception to express your discomfort, so we regret that you waited after checking out to express it in a review, thus preventing our staff from solving the discomfort you were going through and thus having a better experience at our hostel. Finally, regarding the oven, yes it works, many guests use it daily, we are sorry that you did not go to reception as our staff would surely have shown you how to use it properly. We are constantly looking to improve and we will take your comments to improve and offer a better service to our guests, we wish you the best for the rest of your trip.

Thank you for leaving us your comment, we appreciate you taking the time to rate us, the reason you paid a little more was because you paid by card and card payments have an extra charge as mentioned on the booking page, you could have noti… Mehr anzeigen