Absolutely loved my stay there. Beautiful rooms, very big and historical hotel. Very good breakfast and I really liked the restaurant menu as well. Ana, Jessica, and all the team were very kind.

Stayed in August 2025

Great location, very well maintained

Stayed in July 2025

nothing

We had an amazing stay at this hotel. We had a total of 9 people in our party and they were able to accommodate our request to have our rooms next/close to each other. The staff at the front desk was friendly, nice and professional and checking in was super easy. The hotel is beautifully decorated, super clean and inviting. What impressed me the most was their customer service and willingness to go above and beyond in assisting their customers. My teenage daughter became really sick the morning we were checking out. When I inquired where I could take my daughter to see a doctor, the front desk immediately called the local clinic and within 20 minutes, we had a doctor in our room who spoke english. They immediately administered the required medicine to help calm down her symptoms and we were able to fly back to Lima that same day. The staff allowed us to stay in our room past our checkout time so the doctor could finish her treatment. Casa Andina made a stressful and difficult situation manageable and put my mama's heart at ease. I can't recommend this hotel enough. Not to mention, the breakfast buffet was delicious!!!! 100 stars!!!

Stayed in August 2025

The only thing to note is if you book a suite- the bathroom may have two steps up. This was not an issue for me but a thing to note if booking the suite.

This was perfect for my stay in Cusco! Great location for everything you'd need and beautiful amenities. Every room sits on a courtyard. Breakfast was also a great add. Wonderful stay for your time in Cusco!

Stayed in July 2025

Room was stifling. No iron, toothbrushes or toothpaste eventhough listed as 5*

Location and rustic aesthetically

Stayed in August 2025

No A/C

The central outdoor patios were beautiful!

Stayed in July 2025

Room service for meal ordering could be faster for a 5-star hotel

The breakfast, tea room and the location

Stayed in July 2025

Great hotel, our room was large, felt like home rather than a hotel, bathroom was huge as well. It was nice to have a fireplace (electric) as evenings get cold in Cusco. The bed was very comfortable, and room was very clean. The breakfast was excellent with lots of choices although it was cold in a breakfast area because many doors were open and the morning are very chilly in Cusco (-1 during our stay). The hotel had some activities every night, we loved a Pisco Sour cocktail class, they had yoga and coffee classes as well. The location is excellent within an 8 minute walk to the main plaza. The only negative I can think of is the location of our room - it was facing the street on the second floor, and its a very busy street with lots of traffic starting very early in the morning as regular and tourist busses pass by. Sometimes the room was almost shaking when a big bus was passing by. It was also rather dark in the room so we always had the lights on.

Stayed in July 2025

The noise from the street is loud with lots of fireworks and inter rooms is not well insulated.

Great location, 10 min walk to the main square. Clean spacious rooms.

Stayed in June 2025

We liked everything.

The room was very comfortable, the staff were incredibly helpful and kind, the breakfast buffet is good and there are lots of places to sit and relax on the main floor.

Stayed in June 2025

Only small things …The room itself was good but we had a couple issues with the hot water in the shower heating up & a leaky shower each time we used it. The room would also get a bit hot if you didn’t use the fan overnight. Got a bit dehydrated by morning but also could have been the change of altitude. As well, it could get a bit loud with the rooms around a central courtyard, lots of coming and going echoed around.

This is a great location, just a few streets away from the main square. Room was comfortable and staff friendly. Breakfast was good.

Stayed in June 2025

We loved this hotel. Huge room, staff very helpful with travel tips, booking a taxi, delicious breakfast.

Stayed in June 2025

Well located. Charming, clean and Hotel staff are very friendly. Breakfast is outstanding, too.

Stayed in June 2025

It was beautiful, very comfortable and quiet! The staff were exceptional and helpful,and breakfast had a great variety and the timing allowed for early risings and sleeping in.

Stayed in June 2025

Atmosphere a bit cold and transient eg bare flagstoned walkways between rooms and reception (however, appreciate this is a very old converted property, quite large).

The room (suite) was spacious, clean and comfortable with a generous sized bathroom.

Stayed in May 2025

The walking distance from our room and cold stone flagged areas (however, we appreciate this is a traditional converted property). An excessive amount of staff hovering about unnecessarily.

The suite was spacious and comfortable. The bathroom too was a generous size with a separate toilet area. There were two television screens both sides of the dividing wall.

Stayed in May 2025

Nothing

Everyone was so friendly and the property was completely authentic. I would definitely stay here again.

Stayed in May 2025

Proper English Breakfast Tea

Great choices.

Stayed in May 2025

Hotel a bot pricey

Large comfortable room for three. Quiet. Service is excellent and facilities very nice

Stayed in May 2025

Nothing to not like everything was good

Central location, very friendly helpful staff, beautiful clean room wonderful breakfast, it was such a pleasure to stay there

Stayed in May 2025

Very high price for the room. Barely worth it….

Great location, good clean room with amazing shower and amenities

Stayed in May 2025

Our first room was located on a noisy street, hence we couldn’t open the window due to noise and pollution! No air conditioning or ceiling fan so felt like being locked in a box! Requested a quiet room for our return stay. This room was much better, although quite a long walk from reception but worth it to have peace and quiet and opening windows (to internal courtyard) and a ceiling fan over the bed!

Hotel was nicely decorated - comfortable beds and suites. Very good staff. Nice breakfast buffet.

Stayed in May 2025

The suites are very comfortable!

Stayed in April 2025

Sometimes the hot water wasn’t hot - just lukewarm. However, this is to be expected given the location.

The layout, the building itself is beautiful, the decor… the breakfast!

Stayed in May 2025