Reviews of Hostal Cusco de mis Sueños

Comfy beds, great location. Kept our bags while we were away for a few days. Had a hairdryer and gave us shampoo etc free tea and coffee in reception.

No complaints

The perfect spot in Cusco! Central Location, Huge rooms, the comfiest beds with tons of blankets to keep warm. The staff was amazing and held my bags for me and heated up my food. Price point is good, I couldn’t of asked for a better place to stay

Comfortable secure room, very helpful and friendly staff.

Signage outside could be a bit clearer to make it easier to find.

The friendliness of staff and their English language was good - our Spanish is terrible. Location to Cusco centre was fabulous and it was quiet.

N/A

Great location and comfortable bed.

Temperature of the room far too cold even with the supplied heater. This needs addressing. Good provision of blankets on the bed to try and help but getting up and being up and around in the room is hard with how cold it is. Occasional issues with the shower hot water but tended to stay hot enough for the most part. This is a very, very good value place to stay though so you have to allow a bit of leeway!

The manager was very helpful, did everything to make our stay a good one. Even though we didn’t speak Spanish

It was quite noisy with stairs at the back and front of our room, their was also a light by our window that went on every time someone walked past during the night

The beds were comfortable, the rooms were big, the laundry was pretty affordable (6 soles per kilo)

The hot water did not work well at all. It either wouldn’t turn on after running the water for ten seconds, or you’d get about 3 or 4 minutes and then it would run cold. I spoke to the receptionist several times and she said it required going to the terrace and fiddling with the hot water heater, which she did, and then sometimes it would work longer. However, I had to go down and speak with her (in my bathrobe) pretty much every time I wanted to shower or my partner wanted to shower. This was incredibly annoying and the room was not worth not having hot water (it wasn’t cheap, and I paid the extra for being able to take a hot shower). My only other complaint is that you got a decent amount of hallway/courtyard noise, but not that much from the other rooms themselves so that wasn’t that big of a deal. The location is okay but not close to a ton of restaurants and the city center compared to other places to stay.

clean, had everything i needed, top service

it was very cold inside the room

Nice stay. Quiet. Clean. Location was good and just a short walk from the centre. Friendly staff. My bedside lamp didn't work though... wrong pin plug. Small thing though.

I loved staying here! The guy at the desk was very helpful and friendly.He helped us extend our stay which we were very grateful for. The room was clean,the bed was really comfy,hot shower and there was a big TV.The wifi was also excellent. Close by to restaurants and the main square is a 12m walk away. I highly recommend staying here,its great value for money and really comfortable.

The only minor thing is that I recommend wearing an eyemask to bed as the curtains do not block out the light very well.Other than that,perfect.

It was close to the center

No daylight, no hot water in the shower, extremly loud (you can hear the people on the stairs as if the were directly in the room)

This is a great and safe location. The beds are very comfortable, WiFi is good. The staff were very kind and sweet. We left our luggage here when we went to Machu Picchu and stayed another night or two. When we came back our luggage was already upstairs in our room which was so nice. The staff was very accommodating.

Only small complaint was while the first time the shower have somewhat warm water, then the second time you would get maybe 30 seconds hot water, it would lose all water pressure, and you would have to switch to cold. At one point there was no water for a little but sounds like from reviews that’s not a common problem and maybe someone left water running. I would still stay here!

We had a wonderful stay! The room was clean, comfortable, and quiet, and the staff were exceptionally friendly and accommodating. The location was ideal for exploring the area. They safely stored our luggage while we went on a two-day trip to Machu Picchu. Outstanding service — we’d happily stay here again!

The only small issue was some mold stains in the bathroom due to the high humidity, but we noticed the same in almost every accommodation.

The staff. Ciro was the best host ever! Always available for any need. Liston was also great, just a few minutes from Plaza de Armas

There was some issues with the water, but Ciro quickly fixed them. The room also felt cold.