Reviews of Quechua Hotel Cusco 3 stars

The kindest person and solutions they give.

This is my second time staying here in Cusco. I am a solo traveler but booked a super spacious room. I loved everything especially the staffs in the front desk. They are helpful and tried to answer all my questions. I love their breakfast as well.

Very convenient to everywhere. Staffs are helpful and willing to help as I needed.

Soundproof is not perfect

Location and service. The staff were very helpful and we were able to store our luggage while we went and did the Inca Trail and Amazon.

Nothing

The view of the interior yard

unfriendly staff, took them half a day and 2 requests to make a receipt. Leak in our room and workers to fix it, unintelligible communication... electrical outlets loose and did not charge phones

Location is perfect

Our room was small but that’s because we booked a double room.

good location, very pretty interior. nice helpful staff. decent restaurant, comfy beds, good showers.

electrical outlets need an upgrade and wi-fi very spotty. somewhat tight quarters. some rooms had no heat. we had to request a heater. we had a front room so rather noisy outside very late but acceptable for where we were. there was a leak in bathroom ceiling which created a hazard on our last night and they were about to fix it immediately.

Ok perfect

Perfect

A very comfortable stay! We stayed twice, with a 1-night break in Machu Picchu, and both times the rooms were excellent, with all comforts we needed. The staff is very friendly and they helped us with a booking problem, which was much appreciated! The on-site restaurant is good and very convenient for late arrivals or after long tours. The breakfast was good too, with lots of options. It’s located next to the San Pedro market and a 10-15 min walk to Plaza de Armas. We didn’t experience excessive noise.

Laundry service was incredibly expensive, and we didn’t pay enough attention when they confirmed the price to us up front (jet lagged and getting used to new currency), so our own fault! But I would recommend taking your laundry to a service outside the hotel.

Breakfast was great! Location is very convenient. They let us check in early into our room as we arrived quite early.

Hot water could be hotter and heater wasn’t working well.

The hotel is very centrally located. Breakfast was absolutely amazing. The king bed was very comfortable. Staff was very nice.

It can get quite cold at night in Cusco and the heater in our room did not work.

Incredible staff throughout the hotel who go out of their way to help where needed. Whether that's booking a taxi, storing luggage, or offering advice, the staff had big smiles on their faces and really wanted to help make your stay the best possible.

The room - Very small and tired with a wooden floorboard broken in the centre of it. It feels as though the rooms are in need of attention and modernising.

Great breakfast.

Great location close to the main plaza. Very freidly staff.

Beds not comfortable. Hit water not stable.

Great location next to the San Pedro Market and short walking distance to the main square. Plenty of restaurants and night market. It is however quite at night for sleeping. Very good breakfast.

The room is a little small s and the bathroom had issues then they fixed it.