Reviews of Cuscopackers Hostels

The hostel had an amazing view over Cusco, with a really nice area to chill with a pool table. The beds were extremely comfortable and warm and the room was tidied and cleaned everyday. Very good value for money, especially seen as breakfast was included. 24/7 front desk is nice.

The showers are bad. There is often no hot water at all which is not the best seen as you are often returning after a long day trip. They also electrocute you if you touch them. The location also isn’t the best and it is a small walk to get to the centre. It can be quite noisy in the hostel, not the guests, but the owners of the hostel often have their family there and I struggled to sleep sometimes.

Big entertainment area on the ground floor

Stinky cold room, bent bed, curtains not covering completely the window allowing light from the street to come in. At the check in staff told us that a water cut could occur from 9pm to 4am.

Breakfast was really good, just the portion might be larger. Coffee, tea, and hot cocoa are available during the whole day, the same like the common spaces. During my stay hostel was not very occupied, so it was very silent.

The room was quite cold, especially at night; however, three blankets were provided, so it was not too bed. The hostel is located on the hill; on the other hand, it provides you with nice views.

Staff super friendly, inviting & let you store your bags for as you need them for the day before departing. Buildings little cold, but that is just Cusco this time of year! A little walk from town but cracking views of the city & a very relaxing lounge area full of sofas and more

No warm water in the double room I booked, so a little cold in the shower. Only constructive feedback

Great view of the city. Very cheap room. Decent amenities for the price. Pretty clean and economical. Its about a 5 min drive from the main plaza, and uber costs about $2.

Window did not close all the way, so it got cold. We however had a small room heater. They do not pack breakfast for you if you leave before 5am for the tours unlike other hotels & hostels. Nobody at the hotel spoke english, but we got through with a translator.

There is a big common area with a good view. Breakfast is simple, but easily upgradable with a palta from the market. Very affordable, be ready to practice your Spanish at the reception.

The common showers are annoying as between 9 pm and 4 am there will often be no water and if there is the pressure could be better. - Not ideal if you arrive back late from hiking. Be ready to pay in cash as their card reading machine doesn't work.

The place itself is not bad, located a bit far out from the city center but that also means you have a decent view of the city. Great facilities with free tea, billiard table etc., however the main issue is with the service level from the reception and transparency of information. When we arrived, we could not pay with card as the terminal was out of order - the receptionist informed us that it was being fixed, so we could come back and pay the following day. When we come back, we are informed that we still cannot pay with card and now have to pay cash - we inform him that we were not expecting this and whether we could pay in 4 days as we come back from our Machu Picchu trek to stay one more night at the place. He said no, despite it being his own fault, so we had to walk 20 minutes to the nearest ATM, each way, to pay. When we finally do pay, he adds a 10-11% exchange rate fee to pay in their own national currency, arguing it is because I pay with Peruvian Pesos? Exchange fee to pay with the domestic currency? Interesting. If you care about service and transparent pricing, I'd choose one of the plenty great options in Cusco. If you only want a cheap bed and free coca tea, you can consider this and add 10+ % to the price you see here. Little bonus info, the rooms are extremely cold due to the terrible windows - we asked for another room and were told they are all the same, but during our 2nd stay there (pre-booked, sadly) we got a room in the ground-floor which were different and warmer. Again, terrible receptionist who just doesn't seem to care.

It's well run, the rooms and social areas are cosy and well kept and the view really is incredible, it's a nice place to return to after a busy day or night in the city.

It can be a bit cold but fine for sleeping as they give you plenty of blankets. The staff's level of English is pretty low but my Spanish is awful and I got by.

Staff were nice, free tea all day. Room size is good

No water from 9 pm to 4 am ( I get this is a city issue but other hostels has fixed this problem ) And a long walk from the center + a lot of stairs to climb on the way

Fantastic place, Cosy and friendly!

Clean modern facilities; nice city view from the common area. Tea/coffee/hot water available throughout the day. Location is OK, while not very central - it's still an easy walk down to areas of interest. It's on one of the major streets with several cheap bus options available for those who prefer to skip the walk up.

There is no heating in the property and it was quite cold during our stay (low single digits at night). The staff could only offer an extra blanket. Hot water was available intermittently so taking a shower is a bit of an adventure. Breakfast is only offered during set times - on the last day we left early and there was no option to get anything packed, even a piece of bread.

Location is okish, tho you need to do a lot of steps to get to the centre. Rooms are cleaned well daily, breakfast included, hot drinks all day included, nice view and billiard available.

They advertise that they accept card, however machine was not working during whole stay and wanted cash payment at a rate they deceide, while booking.com clearly states amount to be paid!! Tried to charge me for a burger I didn't have on a day I was out since 3am for an activity and the amount happened to be exactly the difference I refused to pay with their exchange rate...also shower is abit of a hazard as it shocks if you are not careful!

Very attentive staff. Plenty of spaces to chill outside the room. Simple but good breakfast, perfect for the whole acclimating process. We booked Rainbow Mountain tour with them and it was an amazing experience!

The mattress in our room (505) can use an update. It was in pretty bad condition. Everything else was great :)

- affordable - cleaning lady coming everyday, so the room/facilities are kept clean

- property uses very high currency rate - rooms are very moist/cold all the time due to Cusco being cold city and no proper isolation - up hill location, so be prepared to walk

Amazing! Strongly recommend!

Amazing place! Strongly recommended :)