the breakfast is too simple (cheese, bread, butter, papaya, coffee or tea). Eggs are offered for additional 5 soles

Good hotel accroding to the price, clean and simple. Good for have a sleep. Personal is very helpful

Stayed in May 2025

The room didn’t have a window, there was just a fine window, a person could easily break into the room. I didn’t find it really safe. It took 30 mins to do the check in. We had booked 3 different rooms and each of us wanted to pay for its own room…but it seemed a complex ask. Poor breakfast, they didn’t even have mineral water.

Good location

Stayed in November 2024

Staff was nice but really slow, everything was complicated, even for everyone to pay for its own room. Breakfast really poor they didn’t even offer water The price on booking was different from what we were charged

Good location Staff was nice

Stayed in November 2024

The walls are thin and you can hear everything inside the hotel and on the street. If you’re a light sleeper, you might want to reconsider your stay here. We were extremely tired this day so that was not a problem for us as we were able to sleep through everything but it did wake me up in the morning. I also didn’t like that the water in the bathroom shower did not drain correctly. It would pool around your feet and although it didn’t flood over the edge of the shower, a lot of water ended up escaping onto the bathroom floor and simply wouldn’t dry. This also occurred with the sink.

I loved the location, very close to all the action and of course the bus to Machu Picchu. Within walking distance to restaurants, shopping, and cafes. I also liked the breakfast in the morning. That was nice as well. The staff was nice and picked us up at the train station the night we arrived. Size of the room was decent.

Stayed in September 2024

The toilet was easily blocked Not a fan of the breakfast

The staff were welcoming The cost was very good

Stayed in September 2024

There was no shower curtain so the bathroom was soaking after every shower, we were next to the street so there was a lot of noise, and there could have been better options at breakfast, but none of these were big issues.

Comfortable bed, easy check in, good location, hot shower, and filling breakfast. Good value.

Stayed in July 2024

Staff didn’t seem to know everything always had to call who I assumed the owner for answers. The most disappointment for me was there was no hairdryer the night I stayed. Which after a sweaty day I really need to wash my hair and dry it. The other rooms had issue with hot water I’ve hear complaints from the room next door too (yeah I heard it loud and clear from my room). Seems to have some construction during the day. I also didn’t love that they messaged me from two different phone numbers and called to check when they could pick me up from the train station. A third person messaged me and sent me a picture of the station I’m not sure if it was a third person from this hotel? Really didn’t need to be rushed to check in like that.

Nice modern and new rooms. Just like the pictures. New TV helped for me to look up last minute YouTube videos about Machu Picchu. Good breakfast at 5am loved hot milk and papaya juice. Could leave my bag at the front.

Stayed in June 2024

The wi-fi was terribly inconsistent as was the hot water. We were not given a floor mat and water from the shower kept the bathroom floor wet. There was construction taking place on our floor, so there was dust and noise - which would have been manageable had it not been compounded by noise from the train and walkway light streaming through the window. The staff was nice, but not able to move us to a comparable room. Had we not just spent 4 days hiking the Incan Trail to Machu Picchu, we would have been more flexible. But we were exhausted and wanted a hot shower, comfortable bed, and some quiet to recharge. Unfortunately, this was not the ideal location for that. While the staff was very nice, they were not very responsive to our concerns.

The location was a very close walk to the train, market, restaurants, and massages.

Stayed in April 2024

I got bed bug bites all over my body. Other than that the stay was great and the room exceeded my expectations. Unfortunately due to the bug bites my experience was a bit tarnished.

The breakfast was filling and adequate and the staff was friendly and always willing to provide a helping hand.

Stayed in April 2024

I didn't realize there was no hot water.

Good hot breakfast. The owners spoke wonderful English, was helpful with our questions about Machu Picchu tickets, kept our bags for us after we checked out.

Stayed in October 2023

The towels on our bed were damp on arrival which I was ok about. But on both mornings we stayed we woke up with all our clothes and belongings extremely damp from lack of air circulation.

Rooms were clean and lady at reception was super nice and helpful. Good value for money.

Stayed in October 2023

The windows arent sound proof, just a slab of glass windows through which air comes in easily. No room heater for people. No kettle . No body wash provided or lotion

Stayed in July 2025

Had no hot water in the evening. Wifi also didn’t work anywhere in the hotel and staff argued that it was because everyone was using it. Not a great excuse for a hotel. Rooms had very poor sound proofing so I could hear most other residents especially when they were showering.

Functional, close enough to important things in the town. Beds were comfortable and clean.

Stayed in June 2025

Very noisy, leaking shower facette that flooded the bathroom. Staff didn’t seem too concerned when we mentioned it and did nothing to fix it.

Location to train station

Stayed in April 2025

Wifi totally sucks!! It's definitely a transit hotel & I stayed to many days,no room service subpar breakfast..Cheap place are around with better rooms & breakfast

Kool location

Stayed in October 2024

the rooms felt like you had no privacy. you can hear everything from other rooms. very small, no ventilation. the room i got had a window that faced the stair case and the curtains where thin, so I felt no privacy. the lights bothered me when I was trying to sleep.

the location was great. the staff was very nice.

Stayed in September 2024

-Mold all over the room's walls -staff is unprofessional: a staff member used another key to enter our room to clean it up, while we were there, even though we were checking out only the next day. Finally, when I wanted to pay using my credit card they had to call the manager and it took a while, and even then they charged me in Soles instead of USD, so they later asked me to look for local banks' agents to make a mobile transfer.

-Hot water and solid water pressure all day long, not trivial in Peru

Stayed in September 2024

Not applicable

The women working reception was amazing, always had a bright smile for us coming in. The whole staff was lovely and the place was so clean and nice.

Stayed in May 2024

Friendly,helpful, and spoke English! Great location. Clean. Attentive.

Stayed in March 2024

I was charged more than stated on booking.com in USD. This was nothing to do with exchange rates as they charged me in USD too. I was told I had to pay their commission to booking.com which I've never had to do before. I didn't appreciate this as I'd chosen this hotel partially due to the cost. There is also a 5% fee for using card.

The rooms are very clean and new feeling. The location is great, 30 second walk from the train station exit. Maria was very helpful and accommodating. They were able to give me a second floor room, after originally being given a fourth floor room, due to my bad knee. They also lent me a phone charger as didn't have one (I had come of the inca trail where there is no electricity). I definitely recommend!

Stayed in March 2024

We only needed a bed and a shower for the night before going to Machu Picchu. We not only found a very confortable bed I wish I had at home, a perfectly clean room and the best shower I had in Perú but also very nice and helpful personal and a delicious, fresh, big breakfast to start the day. Everything for just a very reasonable price. Thank you Maria :)

Stayed in March 2024

some tourists were loud

breakfast was great

Stayed in January 2024

It is noisy and the room needs more cleaning

not for now

Stayed in November 2023

The owners were super friendly and the morning breakfast was wonderful.

The hotel is owned by a very sweet local family and we had a wonderful experience.

Stayed in November 2023