View from the window Location

Stayed in July 2025

Couldn’t really find any issue. It was a great place.

Great location, friendly reception, superb room (twin with balcony), warm showers, unique layout, very cool. Nice breakfast. On a tight schedule, we were disappointed to only stay one evening.

Stayed in August 2025

noisy at night from town square

good location -good breakfast -

Stayed in July 2025

Poor lighting in bathroom.

Nice property close to everything.

Stayed in June 2025

Damp and musty, but to be expected in rainforest climate with large river in town.

Great service and unbeatable location in the heart of Agues Calientes

Stayed in June 2025

The room was a little bit cold in the morning and the evening but maybe because of the mountain weather. Overall it was a comfortable stay.

Close to a station, a ticket office and a plaza with many restaurants. Also stuffs were very kind and they helped us a lot to figure our plans there.

Stayed in June 2025

Wi-fi is not good at all and the breakfast staff don’t really want to make you breakfast.

Huge room with a great shower.

Stayed in May 2025

Sitting in a valley with two rivers, Aquas Calientes has a damp feel about it. Hotel is a bit musty. Don’t let that put you off. Open the doors and windows, and it soon clears.

Quirky hotel just off the main square, handy for shops, restaurants, tickets and the station. Great breakfasts (eggs cooked to order). Great staff too. Possible to leave luggage before/after check-in/out.

Stayed in May 2025

It’s a bit expensive for the facilities offered.

It’s a nice small hotel, clean and comfortable beds. The staff is very kind and the location is unbeatable!

Stayed in April 2025

The first room we got had a strong mold smell - but they replaced our room so that has been resolved.

The location was perfect! you couldn't beat that location. The staff was friendly and helpful.

Stayed in April 2025

Not much soundproofing for the room

Location good, decent breakfast, balcony

Stayed in April 2025

unfortunately, the cold from outside make it hard to sleep when you have to become a cocoon to not freeze. *also, being right off the 'Town Square, loud speakers from what I guess are people trying to get a lottery of tickets to Machu Picchu? Annoying as it goes on all day into the night.

Beautiful hotel w/ breakfast downstairs - super. It was on the top floor - 5th, and without heating or cooling - the outside air keeps it rather cool inside. Bathroom had aluminum panels over the shower, so you can really feel the cold air.

Stayed in April 2025

The property is located near the train and bus station. There are several restaurants nearby as well.

Stayed in April 2025

There is no hotel fault with the weather but the rooms are not ventilated, you can only open the balcony door so the room itself is as humid as it's outside. You can feel it, you can slightly smell it, wet towels and clothes just remain so during the stay. Wish some ventilation/dehumidifier be there.

Location is the best. The town itself is tiny so everywhere is very close anyway but the hotel is a little bit more private and the train noise is barely hearable! Breakfast, facilities, comfy bed - all great. We had some issue with the hotel water but this was quickly fixed by the reception and was great for the rest of the stay. The pool was not filled and out of use booking the hot tube was possible (be aware however that it's located inside the patio and has zero privacy)

Stayed in April 2025

Breakfast was poor with a small selection of food to choose from

In the town centre but away from noise, very comfortable beds, clean and safe

Stayed in April 2025

The bathroom was a bit old and the ceiling had muld on it The main light in the room was flickering, but the lamps were enough

The location was great. The room was big with huge bed. They also allowed us to keep our begs for the day. Really nice balcony.

Stayed in April 2025

Location its good, entrance its bit hidden but the hotel its really nice. The view from our room was nice too. They have extra heater in room, breakfast its not exactly buffet as they put pictures of.

Stayed in January 2025

Great location, spacious rooms

Stayed in March 2025

It’s a very humid climate in Aguas Calientes and the hotel is up against the cliffs so it was musty. I took allergy medicine which helped.

The staff here are very helpful and friendly! Wonderful people. Yola was kind and informative. The rain was so peaceful to listen to at night. Thank you for everything.

Stayed in March 2025

Location

Stayed in February 2025

We had to climb 5 flights of stairs with our luggage to get to our room. The room had an overwhelming musty smell, I’m assuming from all the rain they get. We expected a hostel and overall we were not disappointed to stay there one night between traveling and seeing Machu Picchu!

The property location was ideal. We got to the train and bus stops as well as restaurants easily! Room was comfortable and shower was hot!

Stayed in February 2025

Really convenient place to stay, half a block from the plaza, great view, good breakfast and spacious room !

Stayed in February 2025

We had a sliding glass door to a balcony. It was not possible for us to lock this door, which made our room feel insecure.

The breakfast staff was wonderful! And the free breakfast was key for our hiking and train schedules.

Stayed in January 2025

The room smelt of humidity. That doesn’t go away easily unfortunately and doesn’t give a great feeling of comfort sadly. The staff at breakfast didn’t even say hello when we walked in and didn’t ask us if we wanted eggs - we heard other guests who walked in after us ask for eggs but it was too late by then.

Good location, has potential to be great! It has some beauty to it and bed and shower we’re comfortable. (Great pressure - best of all hotels we’ve been in in South America including 4-5* hotels!). Breakfast offer was quite good - they had nice breads available.

Stayed in January 2025