Hot water was inconsistent, with little explanation as to why/when water would be available. I had 1 truly warm shower in the 3 days I stayed there.

The room was very clean, layout was interesting. Daily cleaning of room.

Stayed in August 2025

The water in the evening is warm, but it would be optimal if it could be hot; particularly in winter as we were very cold.

They were very adaptable to accomodate us with our travel plans. we felt like we had a home in Cusco. The rooms are large and spacious. The staff is very kind and helpful.

Stayed in August 2025

Julio and Yvonna are excellent proprietors of Hatun Quilla. Extremely kind and accommodating, even with the 1 million questions I would ask them. My husband and I stayed in three different rooms, twice with a kitchenette since we prefer to cook whenever we can, and booked a stay with them twice within two weeks (after returning to Cusco from a different city). The location is in a fantastic, easily walkable, and safe area and nearby both pharmacies (to help with the soroche) and grocery stores.

Stayed in June 2025

Perfect location, central but quiet. Super friendly staff. Very clean and charming. Will come back in the future!

Stayed in July 2025

Room was very comfortable and the staff very helpful. The location is very central and just next to it there is a travel agency, dry cleaning, pharmacy and a grocery store

Stayed in May 2025

Water pressure is a common issue in Peru. It worked out if you shower before 7pm or in the morning.

The location is perfect. So close to the main plaza but quiet overnight.

Stayed in May 2025

N/a. It would be unfair to comment negatively on the wider water issues, especially since the staff were upfront about this on our arrival.

Please note this review is based on a double room with private bathroom. Please see my other review for twin room with shared bathroom. The hostel was close to the main square (5-minute walk) but far enough to avoid the chaos, including a 2-day long celebration with marching bands and fireworks. The staff were extremely friendly and allowed us to store luggage for 6 days for free while we visited the Sacred Valley, hiked the Inca Trail and visited Machu Picchu. Staff were also transparent about the water issues (not always the case in Peru) and advised us the best time to shower to get hot water. Extra blankets were provided though not required. Room was more like a chalet, split over two levels, and almost twice the size of the town room. Having stayed in a town room before the Sacred Valley/Inca Trail/Machu Picchu, I would definitely recommend paying slightly more for this room type. The only reason I have not rated this 10/10 is because the breakfast was on the basic side.

Stayed in October 2024

N/a. It would be unfair to comment negatively on the wider water issues, especially since the staff were upfront about this on our arrival.

Please note this review is based on a double room with private bathroom. Please see my other review for twin room with shared bathroom. The hostel was close to the main square (5-minute walk) but far enough to avoid the chaos, including a 2-day long celebration with marching bands and fireworks. The staff were extremely friendly and allowed us to store luggage for 6 days for free while we visited the Sacred Valley, hiked the Inca Trail and visited Machu Picchu. Staff were also transparent about the water issues (not always the case in Peru) and advised us the best time to shower to get hot water. Extra blankets were provided though not required. Room was more like a chalet, split over two levels, and almost twice the size of the town room. Having stayed in a town room before the Sacred Valley/Inca Trail/Machu Picchu, I would definitely recommend paying slightly more for this room type. The only reason I have not rated this 10/10 is because the breakfast was on the basic side.

Stayed in October 2024

N/a. It would be unfair to comment negatively on the wider water issues, especially since the staff were upfront about this on our arrival.

Please note this review is based on a twin room with shared bathroom. Please see my other review for double room with private bathroom. The hostel was close to the main square (5-minute walk) but far enough to avoid the chaos. The staff were extremely friendly and allowed us to store luggage for 6 days for free while we visited the Sacred Valley, hiked the Inca Trail and visited Machu Picchu. Staff were also transparent about the water issues (not always the case in Peru) and advised us the best time to shower to get hot water. Extra blankets were provided though not required. Twin room was spacious compared to private room in Lima and Nazca. Decent value for money in Cusco, though I would recommend spending slightly more for a room with private bathroom - it is around twice the size and more like a little chalet, split over two floors.

Stayed in October 2024

The room was clean, the shower was hot and the staff very helpful !

Stayed in October 2024

The owners were lovely, friendly and helpful. The area is close to everything and I was immediately emerged in Cusco's culture.

Stayed in October 2024

- need to buzz doorbell to enter AND leave property - hot water didn't always work, and on the last night there was no running water at all

+ decent for cost + not far from main sites in Cusco

Stayed in September 2024

Not so clean. Found spider in the bed. Dust smell in the room

Stayed in September 2024

Room was a bit cold and dark. Shower never got properly hot but I understand this is common in Cusco!

Great location, clean room, friendly staff. Good basic breakfast of x1 savoury bread roll and x1 sweet roll

Stayed in July 2024

If you pay with card you need to pay 5% more.

The location is amazing, super centric. The staff is very nice and helpful. Good value for money.

Stayed in July 2024

The walls were thin so you could hear a lot, but that is the usual for Peru.

Amazing place to stay in the heart of old town. Hatun Quilla exceeded my expectations - mainly because of Julio, the manager. He was incredibly helpful in anything we needed, tours, machu pichu, amazon, etc. We came back three seperate times between excursions and Julio was more than accommodating, allowing us to keep our bag in safe storage. The rooms were great and were cleaned every day. The location was just a bit outside the main square and inside a court yard, offering a bit of seclusion in busy Cusco. It was very well priced as well offering great value. Definitely stay here!

Stayed in May 2024

The staff were amazing, the place was nice, the location was great, and the price was affordable.

Stayed in May 2024

The shower would be not quite hot even with just the hot tap and whilst mostly clean the bedding could be refreshed as there were some old marks/stains

Staff were absolutely lovely and always had a friendly smile and were welcoming. They offered breakfast and laundry service and would check in what times I'd be leaving for trips and what I may need support with. Exceptional staff and lovely people. Was a perfect place to crash my head when out exploring all day.

Stayed in April 2024

The owners of the place are very friendly, which made our experience very pleasant!

Stayed in April 2024

Toda bien

The owner of the hostel and his family were incredibly nice persons that they got the ticket for some activities such as Machupichu. It was very helpful for us. Also the view from the dining room that we had breakfast was pretty nice! Warm water, clean room, pretty interiors were also nice.

Stayed in March 2024

The host gave me wrong information about the bus terminal for the bus he recommended: I almost missed the bus!

The room was good, the host accommodating.

Stayed in November 2023

-

best quality for the price.

Stayed in May 2023

The bathroom ran out of water so washing our hands after the toilet was a bit of a struggle. Apparently that’s a Cusco thing though so can’t fault the hotel.

Location was great, quite central

Stayed in November 2022

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Stayed in June 2025