Reviews of Casa De Luz Hotel 3 stars

It was a short walk from the Train Station. They sent a person to meet me and take me to the hotel. I had to buy a bus ticket to Machupicchu and we went via the office which was just up the road from hotel. I had a 5am start and they gave me a plentiful and tasty packed breakfast You just need to step out the hotel reception to join the bus queue for ride up mountain. For me it was clean, comfortable and extremely well located. I would stay again.

This hotel far exceeded our expectations. The location is unbeatable (as so many others have said). Our room was very comfortable - it appeared recently updated. The bathroom (with bathtub) was very comfortable and spacious with great hot water. The bed was comfortable. As for cleanliness - the room was impeccably CLEAN. All of the furnishings "matched" well. Although located right in front of the bus queue, at night the hotel is very quiet. All you hear is the river. The breakfast staff was pleasant, and the breakfast was sufficient. The front desk was very friendly and helpful with bag storage before and after checkin/checkout. Overall, this is an example of VERY WELL MANAGED property - where everything hums along nicely. I stayed at other properties on this vacation, and they could all learn so much by reviewing how well this property is managed. Price is good. There are TONS of decent dining options within 5-10 mins. Overall, Aguas Calientes far exceeded my expectations. I has more to offer in way of dining options, etc. than, say, Ollantaytambo.

Nothing - everything was fine. Keep up the great work managing this hotel!

The hotel was very clean, and in a great location. The staff were great, and the reservation was easy. Water pressure is high and the water is very hot - perfect after a long day of hiking. Hotel staff were great and made us breakfast bags (since we couldn’t be there for breakfast) on our Machu Picchu hike. Location is right next to bus stop, and on the cities river. Pharmacy, plaza, restaurants, all within 1 minute walk. I would recommend this hotel to everyone.

I had zero complaints with the property.

It was central, well located. The rooms were clean and the staff very helpful. Our breakfast was early as we were being picked up at 6. We were able to leave our luggage there while we went up Machu Picchu

Location is superb

Small point. Showered got cold by the end of the night

Perfect position, right in front of the bus station for Machu Picchu. Staff is AMAZING, kudos to the girl at the front desk. I had issues with my Machu Picchu guide and she supported me so much! I loved her help. Room was also very warm.

LOCATION: This hotel is just next to the bus stop going to MP. It is also walking distance to the train station and the tourist market. They were also nice to provide packed food as we had left about 5am the next morning.

All good

Good location 5 mins from the train station and close to restaurants and shops Friendly staff Free tea in reception

A bit noisy if you are facing the main street Breakfast buffet was quite poor. Cold scrambled eggs Had to ask for hot water to be switched on

Hot showers. Blankets kept us warm. Location was excellent, stepped outside at 5:13am and the line for bus to Machu Picchu was right there. We caught the 4th bus up. They gave us a to go bag for breakfast. Stored our large luggage all day too. Comfortable waiting area, and clean banos to use in lobby. Staff were excellent.

The feather comforter were pokey when sitting on top, fine underneath due to blankets. Not in the hotels control but there were fireworks going off after midnight and a band roaming the central streets until 1am. We did not figure out how the heater worked.

When it comes to location, Casa de Luz Hotel is spot on. The queue for the bus up to Machu Picchu is literally right outside the hotel entrance, and it’s just a short walk to both the IncaRail and PeruRail stations—exceptionally convenient for travellers. What truly stood out for me, though, was the presence of a space heater in the room—an absolute winner. I visited in June, which is winter in the Southern Hemisphere, and Peru can get surprisingly chilly. Some hotel rooms can feel quite cold, but not at Casa de Luz. Within minutes, my room was warm and cosy. The bed was by far the most comfortable of all six places I stayed during my time in Peru—I slept like a baby. The following morning, I enjoyed a generous and satisfying breakfast before setting off for Machu Picchu.

I am not technical. I just wanted to see the news but the TV appeared to be Netflix requiring passwords etc. I didn't bother and went to sleep instead

Better than I expected from the hotel in such touristy place.

Window when closed still passes the noise from outside. Towels were not in the room on the check in (though they brought it quickly after request)

Location is awesome, rooms are clean and staffs are great!

Water pressure is a bit low but it was still ok.