Reviews of Le Foyer Arequipa 2 stars
Ugarte 114, AQP Arequipa, Peru
Loading
Guests also reviewed these properties:
Lazzaro, Italy
Mey, United Kingdom
Ribadesella, Spain
Vieste, Italy
Singapore, Singapore
Ao Nang Beach, Thailand
Budapest, Hungary
Port Renfrew, Canada
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location is very convenient. We booked two stays, one day apart, as we had an overnight stay in Colca Canyon in between. The hotel was flexible and stored our stuff for the night we were in Colca. Before we were able to check in, they stored our luggage and provided a living room for sleeping.
On our second stay, we were given one room with a non-functioning toilet and a shower that had not been descaled in ages and so was also unusable. When we showed this to the reception, their first instinct was to say that we could switch rooms at a cost (!) and only after we insisted did they switch our room free of charge. Generally, the bathrooms are sometimes very small and all of them have not been descaled in ages. The towels smelled quite bad, definitely not freshly washed. We had packed breakfast both times as we had to leave early, but it was very disappointing, basically half a sandwich with barely any ingredients and an energy bar. Like everyone else says, the street is very noisy at night but this is something we knew and were expecting.
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation - close to central Arequipa
Too noisy - hotel is located right next to a night clubs/bars, and is located on a busy road
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLovely staff and beautiful balcony where you have breakfast and can have drinks or food at sunset. Great location - right next to the centre.
It was quite noisy at night until early hours of the morning. This wasn’t from the hotel itself, but nearby bars etc.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation and price were great. Rooms were clean and comfy, good for a short stay. Hotel reception available 24/7
Located in a centric street very close to night bars and karaokes, loud music and noise can be heard until past 3am making it very unpleasant for a good sleep (we stayed for two nights and in both it was the same). Room amenities can be improved (i) shower curtains (if existent, first room did not even have them) - with cartoon dolphins, had never seen that in a hotel - are uncomfortable vs usual shower screens. At time of posting no toilet pictures were available for preview, making the booking a bit misleading (ii) add mentions free toileteries, which consists only of a hand soap bar, pretty bad for hair washing (iii) only one hairdryer in the hotel, to be asked at reception, often unavailable as being used by other rooms.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewBedroom and ensuite bathroom were clean and comfortable. Hot water was always available. Breakfast on the rooftop was great, several food options. Staff helped to arrange our Colca Canyon and rafting tours as well as helping us get a taxi to the bus station. They have a pisco sour workshop we couldn't fit in but looked great. Location was great. 5 mins walk to the centre. Lots of great cafes and restaurants. Felt safe and quiet at night.
We loved it.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReally friendly and helpful staff, nice clean room and was asked each day if we wanted it clean. The absolute best location! Packed brekkie if we were leaving early for an excursion. Gorgeous terrace with the most beautiful views over the city and sunset views. They also let us store our bags on the arrival day pre check in and after check out and we could pop in to get bits as we pleased. We had dinner on the rooftop and the food and drinks were delicious! Overall 11/10!
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewFantastic location and amazing rooftop bar. The options for breakfast were great and the staff couldn’t have been more helpful and friendly. Location was fantastic for getting around the city
It can be noisy at night but we still slept well
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewShower had no water pressure nor hot water
Dear Merel, We sincerely apologize for the inconvenience you experienced with the shower during your stay. Having good water pressure and hot water is essential for the comfort of our guests, and we are sorry that we did not meet that standard in your case. We have already informed the maintenance team to check and fix this problem as soon as possible. We appreciate you bringing this to our attention and hope to welcome you back soon to offer you a much more satisfying experience. Best wishes to you and your family. The Le Foyer Team
Dear Merel, We sincerely apologize for the inconvenience you experienced with the shower during your stay. Having good water pressure and hot water is essential for the comfort of our guests, and we are sorry that we did not meet that sta… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe location, the roof top terrace and the friendliness of the staff
Dear Chantal, Thank you very much for your review! We are delighted to hear that you enjoyed our location, the rooftop terrace, and the service provided by our staff. These are aspects that we take special care to ensure that every guest feels welcome. We hope to see you again very soon. Best wishes to you and your loved ones. The Le Foyer Team
Dear Chantal, Thank you very much for your review! We are delighted to hear that you enjoyed our location, the rooftop terrace, and the service provided by our staff. These are aspects that we take special care to ensure that every guest … Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewGood location Decent breakfast and can arrange packed breakfast if leaving early Nice room with comfy beds Friendly staff Gave us somewhere to lie down when we arrived early off the night bus
Hot water ran out very quickly when showering Noisy at night as others have said but not super bad Wouldn’t let us change the date of stay even when requested months in advance, was a non-refundable room but other places have let us do this when just changing the day with plenty of notice
Dear Catriona, Thank you very much for sharing your experience with us. We are glad to hear that you appreciated our convenient location, the comfort of the rooms, the friendliness of the staff, and that we were able to help you find a place to rest upon your early arrival. We apologize for the inconvenience with the hot water during your shower and will take note to improve this aspect. We also understand that the noise at night may have been disturbing and appreciate your understanding in this regard. Regarding the policy on changing the dates of your stay, we regret that we were unable to accommodate your request. We work under certain conditions to maintain organization and offer the best rates, but we appreciate your feedback and will review and improve our flexibility in the future. We hope to have the opportunity to welcome you back and offer you an even better experience. Best wishes to you and your loved ones. The Le Foyer Team
Dear Catriona, Thank you very much for sharing your experience with us. We are glad to hear that you appreciated our convenient location, the comfort of the rooms, the friendliness of the staff, and that we were able to help you find a pl… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewPerfect location, nice staff, comfy room with veranda, rooftop restaurant where they also serve breakfasts. Good value for money.
Just a few observations: 1) the hotel is on a busy street. The room is equiped with additional noise cancelling screen which helps a bit, but we stayed on sutarday night and the party was going on till the morning. So if you like calm places, you may want to reconsider the choice. 2) brakfast was very nice but it is served a la carte so we had to wait ca. 30 minutes after placing the order. You shoul take it into concideration when you have a tight morning schedule.
Dear Agata, Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed our location, the comfort of the room with terrace, the friendliness of the staff, and the rooftop restaurant, as well as the good value for money. We also appreciate your comments about the noise from the busy street and nighttime parties. We understand that this can affect your peace and quiet, and we appreciate you pointing this out so that future guests can take it into account according to their preferences. Regarding the à la carte breakfast and the waiting time, we appreciate your patience and will take note to improve the efficiency of the service, especially for those with busy schedules. Your comments help us to continue improving, and we hope to have the opportunity to welcome you back and offer you an even better experience. Best wishes to you and your loved ones. The Le Foyer Team
Dear Agata, Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed our location, the comfort of the room with terrace, the friendliness of the staff, and the rooftop restaurant, as well as the g… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewGreat location super friendly staff. We really enjoyed our stay. The roof top is amazing.
Dear Chantal, Thank you very much for your kind words! We are delighted to hear that you enjoyed our excellent location and the attention of our staff. We strive to make every guest feel welcome and comfortable during their stay. We are so glad that the rooftop was one of the highlights of your visit; it is a special space that we take great care of. We hope to have the opportunity to welcome you back very soon. It will be a pleasure to see you again! Best wishes to you and your loved ones. The Le Foyer Team
Dear Chantal, Thank you very much for your kind words! We are delighted to hear that you enjoyed our excellent location and the attention of our staff. We strive to make every guest feel welcome and comfortable during their stay. We are … Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewVery well located, nice rooftop bar.
The room with the balcony faces the street which is extremely loud at night. There ist a restaurant/bar just across the street which plays loud music until the early morning. There is an extra door which is supposed cancel the noise but unfortunately doesn’t really help. The bed (especially the pillows) was very uncomfortable.
Dear Guest, Thank you very much for sharing your impressions with us. We are glad to hear that you enjoyed our location and the rooftop bar, which is one of our favorite places to relax. We are very sorry that the noise at night affected your rest, especially the music from the nearby restaurant/bar. We understand how uncomfortable this can be, and although we have an additional door to mitigate the noise, we take your comment very seriously and will look for better solutions. We are also sorry that the bed and pillows were not comfortable enough. We are reviewing the quality of our products to ensure greater comfort for our guests. We greatly appreciate your comments, as they help us to improve day by day. We hope to welcome you back and offer you a more pleasant and peaceful experience. Best wishes to you and your loved ones. The Le Foyer Team
Dear Guest, Thank you very much for sharing your impressions with us. We are glad to hear that you enjoyed our location and the rooftop bar, which is one of our favorite places to relax. We are very sorry that the noise at night affected… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewGreat location & amazing breakfast
Dear Ylse, Thank you very much for your comment! We are delighted to hear that you enjoyed our location and that you liked the breakfast. We take great care in both aspects to ensure that every guest feels comfortable and well looked after from the start of the day. Your opinion motivates us to continue working with enthusiasm and dedication to offer memorable experiences to those who visit us. We hope to see you again very soon. It will be a pleasure to have you back with us! Best wishes to you and your loved ones. The Le Foyer Team
Dear Ylse, Thank you very much for your comment! We are delighted to hear that you enjoyed our location and that you liked the breakfast. We take great care in both aspects to ensure that every guest feels comfortable and well looked afte… Show more
Reviewed: 26 June 2025 · Stayed in April 2025
Verified reviewThe view from the roof was amazing. Staff very friendly. Property was clean.
The very heavy noise during all night until 5/6 in the morning.
Dear Marta, Thank you very much for sharing your experience! We are delighted to hear that you enjoyed the view from our rooftop, the friendliness of our staff, and the cleanliness of the property. We sincerely apologize for the inconvenience caused by the noise during the night. As we are located in a very central and lively area, there can sometimes be more activity than desired, but we are exploring options to improve our guests' rest. We appreciate your understanding and hope to have the opportunity to welcome you back. Best wishes to you and your loved ones. The Le Foyer Team
Dear Marta, Thank you very much for sharing your experience! We are delighted to hear that you enjoyed the view from our rooftop, the friendliness of our staff, and the cleanliness of the property. We sincerely apologize for the inconvenie… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewIt feels cozy and home-like
Dear César, Thank you very much for your kind words! We are very happy to know that our staff made you feel well taken care of and that you found the atmosphere welcoming, just like at home. That is exactly our goal: to make every guest feel comfortable and welcome at all times. Comments like yours motivate us to continue working with dedication and affection. It will be a pleasure to welcome you again very soon. Best wishes to you and yours Atte.- The Le Foyer Team
Dear César, Thank you very much for your kind words! We are very happy to know that our staff made you feel well taken care of and that you found the atmosphere welcoming, just like at home. That is exactly our goal: to make every guest f… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified review