Nothing.

Perfect location. Good breakfast with a lot of options. Very friendly staff. Comfy and huge bed. Very quiet.

Stayed in August 2025

The shower was under powered, which was disappointing and unexpected. We had reserved a table in the restaurant for dinner, but it felt cold and dark, and there was television playing football, so we went elsewhere. On checkout, we tried to pay using Mastercard, but their card reader didn't work (this is a problem in other establishments in Peru).

There was a concierge service to welcome us and assist with luggage. The room was clean and spacious. The bed was comfortable. Bottled water was provided. Breakfast hours were very generous, starting at 4am. Breakfast had ample options.

Stayed in August 2025

The staff were fantastic and exceptionally helpful. The building was a beautiful historic site and lovingly maintained. Included buffet breakfast was excellent. Courtyard was as lovely as the pictures suggest. Location was excellent walking distance to most major attractions and restaurants.

Stayed in August 2025

Breakfast could have had more choice. Rooms were a little dark

Room was large, hotel was nice and quiet. Staff were helpful

Stayed in July 2025

Excellent location and lovely settings

Stayed in July 2025

Hotel changed my dates without any fees. Thanks so much! Atmosphere wow! Top Service!

Stayed in August 2025

Location is excellent walking distance to main historic district. Staff amazing - especially Dennis!! hotel was spectacular. Rooms large and very clean and breakfast was exceptional!!

Stayed in July 2025

The facilities and hotel was beautiful.Loved the courtyard.

Stayed in May 2025

Even though we lodged in a somewhat historic building, I feel the price was a bit over the top. It was noisy at night. Breakfast was included but, as a vegetarian, it very hard to get decent, 'clean' vegetarian food.

Staff was beyond helpful. Room was quite cold and the AC unit hardly warmed the place. We requested a heater and an oil heater was delivered to our door. Besides, a thoughtful basket of fruits welcomed us.

Stayed in July 2025

bar staff failed to provide free drink offered.

good location

Stayed in June 2025

No elevator for luggages.

Location was great. Staff were friendly and helpful.

Stayed in June 2025

Staff were fantastic and so helpful. The courtyard is so beautiful

Stayed in June 2025

It was our 2nd time visiting Cusco and this hotel. The staff are super friendly, special thanks to the restaurant staff Seyda, Alexander and Marcelo, who made the stay very memorable.

Stayed in March 2025

None

Location is great. Large room and beautiful courtyard. Breakfast is awesome. What impressed me the most is the service from hotel staff.

Stayed in June 2025

location very good for historic centre but still quite quiet at night.

Stayed in May 2025

Possibly keep the bar area open for longer? but this is not a show-stopper

Could not have chosen a better location as it is very central Breakfast had a lot of variety to satisfy any one's tastes The rooms were comfortable and the beds/matresses provided excellent sleep and rest for the body.

Stayed in May 2025

The AC in the room was straight throwing air on the face.

The interior and design of the hotel is beautiful.

Stayed in June 2025

Service staff at breakfast were not so friendly. Free bottled water only on 1st night's stay but not subsequent nights. Room on level 2 on the 1st night had an older bathroom and room window faced the street. However it was only for 1 night so it was fine.

Room in the colonial wing was spacious and comfortable. Twin double beds in our room were large enough to accommodate 4 adults but there was only 2 of us so we had plenty of space. It was along the common corridor on the 1st level but noise was not an issue. Breakfast spread was adequate, liked the live harp music during breakfast. 3 minutes walk to the main square, close to restaurants and shops.

Stayed in May 2025

Breakfast ok. Location great. Staff very helpful!

Stayed in May 2025

That the bar closed too early Could oreder meals after 10pm

enjoyed breakfast location was perfect & central

Stayed in May 2025

The dinner at the restaurant wasn't good. The breakfast was exceptional.

Everything about the room and value was exceptional.

Stayed in May 2025

The doors were kept open so it was very cool in common areas

Great location and wonderful breakfast and terrasse.

Stayed in May 2025

While I found the hotel had a very tranquil and relaxing feel to it, you are still in the very centre of the city and depending on where your room is, you may hear traffic at times. People like to use their car horns alot in Cusco! I was in a deluxe Colonial room and it was on ground floor right off the central courtyard and there is some noise at times when people gather to wait for their tour bus to arrive...that is usually late afternoon/early evening and for 20/30mins. If noise is an issue for you, request a quiet room not directly off courtyard. There was no noise overnight and I slept well during my 5 night stay and so this wasn't an issue for me but might bother others.

As an anxious traveller, the Wyndham was a haven of tranquility in the middle of busy Cusco. I had other accommodation booked for the remainder of my time in Cusco which I decided to cancel and instead extended my stay at the Wyndham as I felt safe and the facilities were excellent. Room service is available which is incredibly helpful if you have been unwell due to altitude or travellers sickness and are recovering. They have a simple broth/soup on the room service menu along with plain chicken and rice so if you are travelling from another country (I am UK based) and your tummy not used to food or you have allergies, that can be helpful. All staff i spoke to were lovely and incredibly helpful. Great breakfast with huge selection which changed daily. On site restaurant and bar. A wine cellar. Different activities available like learn to make pisco sour etc. My room has huge jacuzzi bath which was absolutely heaven after hiking to different incan temples and after inca trail is bliss.

Stayed in May 2025

The architecture and the location!

Stayed in March 2025