Calle Collacalle 204, Cusco City Centre, 08000 Cusco, Peru
#127 of 323 hotels in Cusco
Guests' ChoiceBased on 42 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.3
Value for money
9.0
Free Wifi
9.0
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Showing 1 - 25
Reviewed: July 3, 2025
Kathryn
AustraliaGood location- had lovely courtyard and Peruvian decor
Stayed in June 2025
Reviewed: July 3, 2025
Melisa
United StatesI liked the hotel , the infrastructure and the rooms are super comfortable.
Stayed in July 2025
Reviewed: May 31, 2025
Moonsun
United StatesNo central heating (maybe no cooling either?) so it was cold even with the space heater. The bathroom sink only had cold water faucet. It took a long time for the hot water to heat up to take hot shower. They didn’t reply to my WhatsApp message.
The location was great, away from the noisy area so we could sleep well at night. Very quiet place. It’s a very cute place with a courtyard and placed to take photos. The staff understood English well and very helpful. You could see the view of the city from the loft which was great. They kept our bags while we went on the Inca trek and also the last day after we checked out until we had to leave to get to the airport. They also called the taxi service.
Stayed in May 2025
Reviewed: April 30, 2025
Lourdes
United StatesThe rooms have a nice decor and the mattress was firm! I also enjoyed walking in the garden.
Stayed in April 2025
Reviewed: April 27, 2025
Regina
United Stateslighting from the street - room was not dark at all overnight
ease of check in. hotel aesthetic. coziness of room bathroom size and style breakfast pleasant staff
Stayed in March 2025
Reviewed: March 5, 2025
Elaine
IrelandBefore we arrived they didn't reply to a number of my messages. However, that might have been a Booking.com issue rather than the hotel directly. Breakfast was late starting one morning which proved inconvenient as we had a tour booked. Also the walls were a little on the thin side.
Helpful staff. Very good location. Beautiful setting - in particular the courtyard. Nice, comfortable room.
Stayed in February 2025
Reviewed: February 23, 2025
Aleksandar
AustraliaThe wifi sometimes didn’t work well in our room, but that’s likely because our room was in the corner of the property (room 212), though it wasn’t a big deal for us, also the wifi worked totally fine everywhere else
+ beautiful decor + spacious room + very clean, also gets cleaned everyday + all the staff were very friendly + great location + quiet at night + amazing buffet breakfast from 6am-10am + free tea, umbrellas to borrow + great value for the price + they were very flexible with our check-in and check-our times We loved our stay here, couldn’t recommend it highly enough!
Stayed in February 2025
Reviewed: February 19, 2025
Amy
United StatesBeautiful, well designed rooms. Convenient location but on a quiet street.
Stayed in February 2025
Reviewed: February 12, 2025
Amy
United StatesFriendly helpful staff.
Stayed in February 2025
Reviewed: July 12, 2024
Nina
United StatesWe booked last minute so it took a while to check in. The member of staff on reception wasn't very welcoming during the process.
Our room with a loft for the kids was beautiful. Our bed was huge and really comfy. There was a small heater. Buffet breakfast was tasty with more options than typical for hotels in the area
Stayed in July 2024
Reviewed: February 9, 2024
Soychak
United StatesThe front desk service was amazing! They were so responsive via whatsapp and helped promptly.
The breakfast was not that impressive. The fruit did not seem fresh
Stayed in February 2024
Reviewed: October 23, 2023
Kelly
United KingdomNothing.
Best place I stayed in in Peru. So friendly and comfortable . I highly recommend.
Stayed in September 2023
Reviewed: October 15, 2023
Daniela
United StatesLocation and staff! Rooms are clean, areas are upscale and breakfast is varied. Abraham in reception is the best!
Stayed in October 2023
Reviewed: June 19, 2023
Tim
United KingdomNothing
It was excellent good location staff lovely great view. Hot water. Recommend
Stayed in June 2023
Reviewed: May 4, 2023
Yuki
CanadaWi-Fi connection is strange in my room but perfect in public area. Location is little far from centre and the street is narrow with car pass by the road.
Hotel is nice and clean, looks better than their pictures. There are two lovely gardens and own restaurants with great food. Very good customer service! Front desk always super helpful.
Stayed in April 2023
Reviewed: April 11, 2023
Robert
United KingdomGreat hotel, very friendly staff and helpful. Room was huge, bed was massive and very comfortable. Breakfast was good, nice choice of fruit and either scrambled egg or omelette. Shower was lovely and hot, perfect after 26 hours of travel!
Stayed in April 2023
Reviewed: April 3, 2023
Fabiënne
NetherlandsBreakfast was a bit basic. Some mornings we decided to get our breakfast somewhere else.
We stayed at Inkarri for 7 nights (before and after our salkantay trek). After our hike, it felt like coming home! The rooms were beautiful, the bed was comfortable. The staff was very friendly and attentive. The location was good and quiet as well.
Stayed in March 2023
Reviewed: October 2, 2022
Jennifer
United Statesthe beds were uncomfortable. need more pillows since pillows are very flat. shower pressure very low. shower water inconsistent with temperature.
the courtyard where you could hangout outside and enjoy the weather and drinks.
Stayed in October 2022
Reviewed: July 31, 2025
Gaël
SwitzerlandWith European standard, it is worth a 7.5. Small window. Sound and thermic isolation not the best, cold in the room. Finitions of the room not completed.
Staff very helpful, big shout out to the guy at the reception for his support even late! Nice garden in the inside court, nice place overall.
Stayed in July 2025
Reviewed: June 24, 2025
Kelly
AustraliaSmelly drains and occasional lack of hot water
Comfortable and clean with lovely internal courtyards to utilise
Stayed in June 2025
Reviewed: April 1, 2025
Jemma
United KingdomBit of a walk along a very narrow pavement to get into centre Not very soundproof
Friendly staff, nice courtyard to sit in
Stayed in March 2025
Reviewed: March 2, 2025
Frank
BelgiumFor some reason they play Peruvian folk music through a sound system that's audible throughout the hotel... this starts very early and as much as I like local music, I prefer to choose when to listen to it. Very annoying!
Very friendly and helpful staff, ok breakfast and nice location.
Stayed in March 2025
Reviewed: October 13, 2023
Scott
United KingdomNo hot water on arrival after a 22 hour flight Wi-fi quite frankly is a joke
Location was good
Stayed in October 2023
Reviewed: August 10, 2023
Tuğba
TurkeyWifi does not work in the rooms just around the reception. Cleaning staff starts to chat loudly at 6.00 am. Even ı warned them they continued to be loud the next morning and the next..
7\24 tea accebility. Receptionists are so helpful.
Stayed in August 2023
Showing 1 - 25
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