I was quite jet lagged/suffering a bit from altitude, and the noise from the hallway and lobby was quite loud. Water stops at midnight.

Staff was lovely. Looked after my main luggage for 2 days while I went to Cusco. Organised transport from Cusco airport for me. Wonderful lady.

Stayed in September 2025

The shower situation wasn't the best. The water was cold. Even when the hot water heater ran, it didn't seem to produce hot water. It was our only complaint for the place.

The location of this hotel is the best you could imagine in Ollantaytambo. It is about 100 feet from the entrance to the ruins, which we had an amazing view of from our room. It was quiet, just a little off the square in front of the ruins. It was about a 10 minute walk to the main square where there are many restaurants due the main bridge being out. Once that bridge is repaired, I would expect it to be about a five minute walk to the square. The breakfast was good. The whole place was exceedingly clean.

Stayed in September 2024

Water facilities are not stable, but it seems to be a problem in the whole village. No heater.

Very nice breakfast with eggs, fruits, avocado and local bread. The family room has a view of the Incas ruins. Perfect location. The host helped with organizing driver for day trips.

Stayed in September 2024

Very cold, no heating and no hot shower.

Location, breakfast, nice personal and we left luggage at hotel for 1 night when we went to MP.

Stayed in July 2024

- No proper curtains (lots of light coming in) - Hard mattress - Stayed for two nights, but room wasn't cleaned on 2nd day - Shower could be cleaner

- Great location - Super friendly staff - Yummy breakfast with fresh orange juice & eggs your style

Stayed in August 2024

Bathroom is a bit small

Hotel is very well located, near the market and main archeological site. The room is comfortable, the staff is super friendly and very helpful. Good breakfast options

Stayed in August 2024

We stayed in two different rooms because one night during that time we slept in Aguascalientes. And the second one was poor. No heating in the rooms.

Good location, nice stuff, breakfast. We can leave the luggage for one night when we went to Machupicchu.

Stayed in July 2024

not a problem- but you should know that it took us a while to find the oweners, when you arrive it may be empty, go to the corner and ask for Eureka's staff and they will be right there!

This family place is best for its location!!! don't miss the amazing jewellery store across from the hotel, it's some of the finest work seen in Peru! Like in all of Peru we were treated kindly, given great suggestions and help. The family room had an amazing view of the ruins, comfortable beds and lots of space. There was only one heater one could rent from the main office, but nights were not too cold. Puma, the hotel cat, was the sweetest addition to our stay! Seriously, get some wire wrapped jewellery at the tienda across from them! :)

Stayed in June 2024

friendly staff, nice garden

Stayed in July 2024

Location and nice hosts

Stayed in July 2024

We were told we could get breakfast to go before 6am. When we came down around 6am there was no sign of breakfast or anyone at all.

Location couldn’t be better.

Stayed in June 2024

nothing!

The staff took such good care of us, our family room had a beautiful view, comfortable beds and cute decour. The family who runs this hotel is very kind and knowledgable about the area. The cat, Puma, was a huge attraction to our kids. The lacation is unbeatable!!!

Stayed in June 2024

They lost one of my clothes items with the laundry The last day was mother day and the staff was different. He was doing his best but was not communicating enough (not providing updates to our questions) There was not enough food for the clientele for breakfast on mother's day because they did not anticipate and did not buy enough which was not great.

Lovely location and room. We did not have the same room as in the picture but it worked out OK. It did not feel cold and we had hot shower. The staff was nice and breakfast quite good. They are pet friendly too and quite accommodating They do laundry service

Stayed in May 2024

The hot water was a little tricky to get right.

The atmosphere and the family connection

Stayed in May 2024

Getting consistent hot water in the sink may require patience at times. The shower has decent hot water as long as one doesn't take very long hot showers. There isn't much noise insulation in the rooms from outside noises, but this seems to be the case for most buildings in the region.

The property is very well located, less than a minute walk from the main Ollantaytambo ruins, and many of the good restaurants and markets/groceries are within 3 minutes walking distance. The staff is excellent and will provide you with everything needed. The breakfast was very good every day. Facilities and the layout of the lodge is nice visually as well as being comfortable.

Stayed in May 2024

We can't really rate Eureka Lodge. When we returned from Machu Picchu in the evening, completely exhausted, we were told that there were no rooms left and that we had to go to another accommodation. We had booked probably 6 weeks in advance, via Booking. But somehow they seem to have a problem with Booking platform in Peru (it wasn't the first case)

The alternative accommodation we were taken to was at least just around the corner and generally quite good, large rooms and very clean. All arranged around a beautiful courtyard. I would just have been informed upfront and not upon arrival in the evening.

Stayed in April 2024

Central, very cozy!

Stayed in April 2024

Just like other lodges around, there is no hot water during the day. If you need to use it, you will have to ask host to turn it on and it only lasts a few minutes. During the night before 9pm, they turned it on for all rooms, but still only lasted a few minutes. When there are other people using it, water pressure is very low.

Right beside main plaza and entrance to Ollantaytambo. Friendly staff and very accommodating. They have a dedicated parking, which is a bit far away. I just used public parking right beside it. 10 sols per day.

Stayed in April 2024

Free parking, clean room

Stayed in March 2024

Location was great-- about 10min walk from the train station, which was an important thing for us because we had a really early train to Machu Picchu. Nice comfortable stay, nothing to complain about.

Stayed in March 2024

We loved most of it! As with most old properties (especially in quaint historic towns) the plumbing is not that great. I'm sure they will maintain leaking pipes every now and then. It didn't really bother us because we knew that most buildings in Ollantaytambo is old.

The location was perfect!! Next to the artisan market with a fantactic view of the ruins. It was peaceful and the breakfast was great! The hosts were super friendly and went out of their way to accommodate us. Definitely stay in Ollantay rather than Aguas Calientes when visiting Machu Picchu. The town is full of character and so many beautiful historical buildings and winding streets.

Stayed in April 2024

The best view ever! (from our quadruple room)

Stayed in March 2024

The bathroom was the only little disappointment. But for a remote place it was more than acceptable

The staff were super helpful. .breakfast was great and the location was amazing.

Stayed in February 2024

The toilet doesn’t flush well and has a smell.

The views from the room… absolutely gorgeous!

Stayed in December 2023