Avenida Tullumayo, 465, Cusco City Centre, Cusco Cusco, Peru
#254 of 323 hotels in Cusco
Guests' ChoiceBased on 25 hotel reviews
7.7Cleanliness
8.1
Comfort
7.9
Location
8.6
Facilities
7.7
Staff
8.4
Value for money
7.9
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: January 26, 2025
Fabio
CanadaThe room was on the road. It was very noisy.
Stayed in January 2025
Reviewed: December 26, 2024
Rodriguez
PeruThe second night we could not charge laptops and cell phones, electricity in the plugs was not working
Thelocation is very good, staff very nice and room confortables. Good place to bring people from the communities.
Stayed in November 2024
Reviewed: December 1, 2024
Rodriguez
PeruWe could not charge our phones or laptop as the plugs stop working the second night. Also we could not use the TV and the heater. Need to check maintenance
Location and breakfast were very good, we had to walk a bit to the center but was not far. The room was ok, a bit cold but there was a heater, shower nice, bed was ok. The personel was very nice, specially because we were traveling with people from the communities
Stayed in November 2024
Reviewed: June 18, 2024
Daniel
CanadaJust a suggestion not really a complaint, but, hopefully with the new canopy addition in the courtyard the hotel can invest in additional tables and chairs so more guests can use the area at the same time as it is a great feature.
Clean and comfortable. Close to the sights you come to Cusco to see. Nice breakfast in the morning. Enjoyed the courtyard.
Stayed in May 2024
Reviewed: August 7, 2023
Christine
United Statesinternet and room availability for the conference
the conference organized by the CBC.
Stayed in August 2023
Reviewed: June 19, 2023
Joanne
United KingdomFriendly helpful staff. Simple breakfast but adequate
Stayed in June 2023
Reviewed: December 21, 2022
Vivian
BrazilThe hotel is old and not so well preserved. It is a 10min walk from the main square (which is a bit far for Cusco). Breakfast was not so good.
Good shower.
Stayed in November 2022
Reviewed: June 22, 2025
Chadwick
AustraliaThe lady at the desk couldnt be less interested to help us. A simple request for a .5-1hr later check out was met with a ask for more money, it was a really strange experience compared to the rest of Peru whereby the all people have been so beautiful and lovely. The room was full of dust and there was mould
The breakfast staff were lovely, the location was fairly convenient.
Stayed in June 2025
Reviewed: December 17, 2024
Ana
PeruDidn’t have a very clean appearance, breakfast options were poor, staff was welcoming but could be more proactive.
Serves to help local NGO
Stayed in December 2024
Reviewed: September 23, 2024
Leandro
BrazilI enjoyed everything in this hotel .
The best lodging I booked in Peru so far . Love it everything about it .
Stayed in September 2024
Reviewed: February 17, 2024
Arturo
United StatesExcellent service since the moment I arrived, great breakfast, clean room always
Stayed in February 2024
Reviewed: November 19, 2023
Zaida
United StatesThe receptionist. and the bed. Also should provide a modern international computer for tourist use.
The breakfast room was very comfy, and a good breakfast with fresh fruit, juices, coffee, etc. Pleasant people, serving breakfast,
Stayed in August 2023
Reviewed: November 24, 2022
Dwight
United StatesAll good
Great breakfast, location, staff.
Stayed in November 2022
Reviewed: October 29, 2022
Soudabeh
CanadaMy room smelled like sewage; the smell was so strong that I had dry heaves when I first entered the room and almost every time I came back from a walk. I immediately went back to reception, informed them, and asked them if they could change my room and even offered to upgrade it, but they said they couldn't. My reservation was for eight nights, and I went on a two-day Machu Picchu tour the day after check-in, during which every time I remembered I had to go back to that room, I felt disgusted. I decided that I was going to send a complaint to their office, and if they didn't respond to change my room, I would leave and find another hotel. The day after my return from Machu Picchu, they offered to change my room. However, they changed my double room to a single room, but at least this one didn't smell, and I didn't hurl every time I entered the room. I have never been happier a hotel downgraded my reservation with no refund!!!! :( I think what should be clarified to some hotels is that when a customer is booking a 3-star, they accept that there are fewer amenities, fewer pleasantries, lower thread count sheets, and in general lower expectations; however, it being a 3-star hotel is not a pass for unclean rooms, unpleasant bed sheets and blankets, and most certainly not a pass to smelly rooms to the point that customer throws up every time they enter the room. Usually, when I ask people about their recommendation, my question is, "will you stay there again?". If you ask me that question, my answer is "absolutely NOT." I will never book this hotel or recommend it to my friends or family.
The little backyard was lovely. The location was 8 minutes from the central square, which was great. Breakfast was good, and the kitchen staff was friendly.
Stayed in October 2022
Reviewed: September 26, 2022
Michaela
PeruLoud. Noisy street.
Booking.com offered a room with a view. It was a room on the street side, very loud and noisy, and no view. Problem is with Booking.com marketing.
Stayed in September 2022
Reviewed: September 14, 2024
Dale
United StatesThere are no comments available for this review
Stayed in September 2024
Reviewed: November 19, 2022
Rita
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: October 21, 2022
Paulo
BrazilThere are no comments available for this review
Stayed in October 2022
Reviewed: May 12, 2023
Xingyu
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: March 14, 2023
Vargas
PeruThere are no comments available for this review
Stayed in February 2023
Reviewed: January 9, 2023
Berggren
SwedenThere are no comments available for this review
Stayed in January 2023
Reviewed: November 17, 2022
Josue
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: October 2, 2023
Anonymous
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: November 16, 2022
Anonymous
ColombiaThere are no comments available for this review
Stayed in November 2022
Showing 1 - 25
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