Reviews of Posada Catama INN

Breakfast was served early as I had an early train which was appreciative

Mold in the shower, floorboards were extremely creaky

We stayed here for 8 days, and really enjoyed it! The hosts are kind, and always available (including for early morning or evening tours). They helped us navigate around Cusco, and were patient with our limited Spanish! Location is superb - plenty of cafes, boutique clothes, pharmacies, restaurants and (my fav) health food store La Tortuguita nearby. Location up the hill from Plaza de Armas (but not too far for those suffering from altitude). Rooms are clean, with a private bathroom, desk and spaces to hang clothes. Breakfast is fresh orange juice, egg (or avocado for vegans), bread, coffee & tea. Minimarket downstairs for water, beers, shampoo, toothbrushes, ponchos. Also laundry service.

Very nice 3 star accommodation. Staff was very friendly and attentive to all of our demands. Walking distance to downtown and restaurants.

No amenities like a hair dryer. Breakfast was the same every day. Heater in our room was broken.

The property was clean and aesthetically pleasant in a good location.

The staff seemed the be uncomfortable about me and my husband staying in a matrimonial suite, I guess they are not used to gay couples.

uneven floors, had to be very careful when walking, very noisy floors when walking, first 2 days there was no hot water.

Hospitality

The hotel was at a really nice location in the neighbourhood of San Blas. The personnel was really kind and helpful. We were really happy given the (cheap) price of the hotel.

There were no windows in our room.

The location is great, although it's in a one-way street and often difficult to get by car from the main street. I had no problem walking everywhere from the hotel. A 15 min walk to the Plaza de Armas and a short walk to restaurants nearby in San Blas. The staff is polite.

My stay was unpleasant and I would not recommend this hotel. Here’s why: Airport Pick-Up: Despite confirming an airport pick-up, no one was waiting for me. After calling the hotel, I was told the driver had a sign with the wrong name. I received a brief apology from Marylu. Room Readiness: Upon arrival at 10:30 am, my room wasn't ready. I had to wait 20 minutes for another room. Hot Water Issues: The hot water in my room lasted only 5 minutes before turning cold. I had to stop my shower twice to call for help. Despite attempts to fix it, the problem persisted, leading to a room change. Breakfast Problems: I requested vegan options in my reservation, but Mr. Vicente was unaware of this. I had limited breakfast choices and was promised avocado (which I had on 2 occasions) but was told they forgot to buy more. Fruit and vegetables would have been nice to have. Cleanliness: My new room had hairs on the shower floor, a woman’s underwear on the floor, and a leaking toilet. The issues were fixed promptly but without apology. Cold Rooms: I had to request a heater because the room was too cold at night. This should be provided as a standard amenity. Loud Noises: It's an old hotel, you can hear everything. But the main issue was one night when another guest arrived late at night and there was no one to check him in. He rang the bell persistently until someone opened the door. He was clearly upset, yelling, and surprised that this happened. The only explanation they gave him was that they felt asleep. This woke me up at almost midnight. Despite all of these issues, I never received an apology or a way to rectify the situation. While the staff is polite, they seem unprepared to handle basic hotel needs, like providing a clean room and hot water. I picked this hotel because of the location and lower price, but it was definitely not worth it.

Lovely room and the view

Breakfast could be more substantial and the fact that my room wasn't even available on day 1 of my stay.

Great location, friendly family running the hotel. Laundry service on site. Our second room was very cozy.

The breakfast was very basic. Our first room was quite cold and noisy as it was facing the street.

Location minutes from square and restaurants

Bed was too hard and room was little cold but they give out blankets

I enjoyed my stay here. If you're looking for a decent place with private bathroom you can stay here. Mrs Marilou made Coca tea on my arrival and accomodate me well. The hotel is rustic , clean and nice. I was away on tours all day and only came to sleep at night so it was perfect. Its 5 minutes walk to Plaza de Armas. WiFi works.Have some grocery stores around and restaurants. Mrs Marilou booked me a last minute taxi as well. Overall I was pleased with this hotel.

No heat but bearable.

Breakfast was adequate, but somewhat limited. I was not expecting much based on the low price I paid, so overall satisfactory. The room was fine, though again not fancy. Bathroom was rather small, but ok.

The room was effectively only half a floor up from the alley, as it rose going eastwards. There was some loud talking by passers by (there being a festival in Cusco that night 30-May), so that was a little disturbing. That and a large spider got in; Probably need to install a screen mesh on the window to prevent insects entering.

Location

The place needs more amenities.

This little hotel is close to the Plaza de Armas. It is in a quiet neighborhood with a number of small restaurants and shops. It is also quite cheap. The staff is super friendly and helpful. There is always hot water in the shower and you can also have a space heater for your room.

It could benefit for a coat of paint and new floor coverings.

heater which gave warm cozy glow. bed, sheets very cozy and comfortable.. attractive old world decor, tiles, wood , cushions, plants. hot shower. kind hosts. bottled water. front desk assistance.

no table lamps by bed. no rugs. VERY COLD. chemical used to clean will disturb chemically- sensitive folks. due to inner open courtyard onto which all rooms give, you can hear sounds very easily , so , if you're sensitive to noise, it could be uncomfortable at times. but it is quiet at night for sleeping. breakfast is early though, so you'll hear sounds early making it hard to sleep late, at least for me.

The location is very good, price value is good. Attention and personal very kind.

The floors are of wood and you hear when others walk.

The old hacienda feeling. Location Staff

It's a very old building and the doorframes are too low. I'm 173cm but hit my head a few times really hard. Staff don't speak much english.

The staff was so lovely and helped us to find some very good and cheap tours in Cusco and the surrounding area. The room and the whole hotel fit perfectly into the beautiful district. If we had any questions about the city, tours or we needed something, we always got a answer and help. We had always warm water and enough thick blankets in the beds. The breakfast: fresh juice, bread, avocado, eggs = delicious and enough!