The room did not match the photos exactly and towels were missing in the room upon our arrival. There was a slight smell to the room and noise from the street could be heard. I wondered if there are other suites that are more upgraded/renovated but I’m not sure.

Good location for walking around Miraflores. We enjoyed the breakfast even though the space could be crowded. The suite room was spacious. The massage chairs and sauna in the gym area were really relaxing.

Stayed in August 2025

Near to the airport and the road east to get a Uber

The facility was very clean and comfortable

Stayed in August 2025

Minor things like: could not get the cable tv to work so was stuck with local channels; the wifi was odd; and through the bathroom ventilation shaft window I could hear the neighbours on other floors, which was quite amusing, but was solved by closing the bathroom door. Nothing really detracting from the experience or purpose.

Fantastic location, great service, very safe, modern facilities, clean and comfortable.

Stayed in May 2025

Small room , bad breakfast, some receptionist bad attitude

Location and they have the necessary for my work

Stayed in April 2025

Que cobran por la mascota

Hotel pet friendly

Stayed in January 2025

The Pool on the main floor right next to the dining room (visible) is basically unusable. Is cold and doesn't get sun. It not a space where you wanna hang out and relax. I didn't use it, and i didn't see anyone else ever use it either.

Roof Top Jacuzzi and 2-Person Sauna is great. The Room was beautiful (I had a suite). A variety of free coffee all day long and free (sweet) wine in the afternoon and evening. Descent Complementary Breakfast

Stayed in March 2024

The pool wasnt available at the time of my stay due to maintenance, but that's outside of everyone's control.

awesome wholesome breakfast served starting 7am

Stayed in January 2024

nothing

room, breakfast, free coffee.

Stayed in January 2023

maintenance

Excellent Hotel

Stayed in January 2023

The hotel is gloomy!! We had a problem with a hot water and the stuff did nothing! I called the receptionist to tell about hot water and the solution that I received ( after many recalls ) was to open the Left knob ( hot water) and not cold water. Avoid it

Nothing

Stayed in August 2025

no issue

great location nice place

Stayed in July 2025

Receptionist wasn’t there for check in had to wait 5 mins every time and didn’t speak English (luckily i know some spanish). The room was very below average especially for the price you pay … Moldy smell, almost no power on the shower, a very bright TV light, desk light that kept flickering, no ventilation in the bathroom. Not everything at the included breakfast was on stock …

Stayed in June 2025

Bed sheets and towels very old

Location

Stayed in May 2025

Cleanliness - poor

1st room was dirty , dusty - complained and was moved to better room

Stayed in May 2025

Staff is clearly unprepared. We waited for over 15 minutes for them to bring our bagage to our room (as they said they'd do) and had to go to reception again, since no one answered, to find our bags there and the person responsible for it doing nothing. The bathroom has a window that doesn't open and no ventilation system. The result was that our bedroom looked like a sauna. There was so much steam the floors and walls were wet. Breakfast was complete chaos. The buffet part of the salon is tiny, there's no hot milk available, wich forms a huge line for the microwave. Anything fresh that should be available wasn't: cheese, ham, eggs, yogurt, fruits. Clean plates are a lot to ask too... it was very unpleasant having to wait for absolutely everything. Plus, there's no sweet options, simple cakes or anything and they charge extra for the most basic things as pancakes with honey, omelettes and papaya juice (I could almost understand it, if there were a lot of other options already included in the menu). To sum up, a terrible experience for the 4 stars they state in booking.

Location is great and the bed is confortable. That's it for the good stuff.

Stayed in September 2024

Wonderful

Stayed in February 2024

The gym was very small and the pool was too cold for us.

The breakfast was amazing and the snack included from 12 pm to 7 pm. The room was clean and cosy. Good location, close to the beach. The staff are very friendly and helpful.

Stayed in December 2022

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in March 2024