Reviews of qp Hotels Lima 4 stars
Av. Jorge Chavez 206, Miraflores, Lima18 Lima, Peru
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNothing
The hotel is gloomy!! We had a problem with a hot water and the stuff did nothing! I called the receptionist to tell about hot water and the solution that I received ( after many recalls ) was to open the Left knob ( hot water) and not cold water. Avoid it
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood location for walking around Miraflores. We enjoyed the breakfast even though the space could be crowded. The suite room was spacious. The massage chairs and sauna in the gym area were really relaxing.
The room did not match the photos exactly and towels were missing in the room upon our arrival. There was a slight smell to the room and noise from the street could be heard. I wondered if there are other suites that are more upgraded/renovated but I’m not sure.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe facility was very clean and comfortable
Near to the airport and the road east to get a Uber
Thank you David for the 9/10 rating! We're thrilled you found our location ideal and enjoyed your stay. Your feedback on our cleanliness, comfort, facilities, staff, and value means everything to our team. We hope to welcome you back on your next visit to Peru! Best regards, QP Hotels Team
Thank you David for the 9/10 rating! We're thrilled you found our location ideal and enjoyed your stay. Your feedback on our cleanliness, comfort, facilities, staff, and value means everything to our team. We hope to welcome you bac… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewgreat location nice place
no issue
Thank you David for the perfect 10/10 rating! We're thrilled you found our location ideal and enjoyed your stay. Your feedback on our cleanliness, comfort, facilities, staff, and value means everything to our team. We hope to welcome you back on your next visit to Peru! Best regards, QP Hotels Team
Thank you David for the perfect 10/10 rating! We're thrilled you found our location ideal and enjoyed your stay. Your feedback on our cleanliness, comfort, facilities, staff, and value means everything to our team. We hope to welcome you… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReceptionist wasn’t there for check in had to wait 5 mins every time and didn’t speak English (luckily i know some spanish). The room was very below average especially for the price you pay … Moldy smell, almost no power on the shower, a very bright TV light, desk light that kept flickering, no ventilation in the bathroom. Not everything at the included breakfast was on stock …
Dear guest, We sincerely regret that your experience did not meet your expectations. We appreciate you taking the time to share your comments, which are very valuable to us. Regarding check-in, we understand how important it is to be served promptly and apologize for the wait you experienced. We will strengthen our front desk processes to ensure that there is always trained and available staff, including those for guests who are not fluent in Spanish. Regarding the room, we took note of each of the points mentioned: the musty smell, water pressure, lighting, and ventilation. We have already forwarded these comments to our maintenance team so that the necessary corrective measures can be taken immediately. Regarding breakfast, our goal is to always offer a complete and satisfactory service. We are very sorry that not all products were available during your stay. We apologize for the inconvenience and hope you will give us the opportunity to better serve you on a future visit. We are always working to improve. Sincerely, Qp Hotels
Dear guest, We sincerely regret that your experience did not meet your expectations. We appreciate you taking the time to share your comments, which are very valuable to us. Regarding check-in, we understand how important it is to be serv… Show more
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewLocation
Bed sheets and towels very old
Dear guest, we appreciate your comments. Your opinion is important to us and helps us improve the quality of our service. QP Hotels
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified review1st room was dirty , dusty - complained and was moved to better room
Cleanliness - poor
Dear Tafara, Thank you for taking the time to leave your comment. We sincerely regret that your initial experience was not as expected due to the musty smell in the first room. As soon as you notified us, we were happy to move you to another room, and we are happy to know that you liked the last one. Regarding your comment about cleanliness, we apologize if anything fell short. Our cleaning team works daily with high standards, but clearly on this occasion we did not meet your expectations, and we will take steps to review the matter with our staff. We greatly value your feedback, as it helps us improve. We hope you will give us the opportunity to welcome you again and provide you with a completely positive experience. Sincerely, Qp Hotels Lima
Dear Tafara, Thank you for taking the time to leave your comment. We sincerely regret that your initial experience was not as expected due to the musty smell in the first room. As soon as you notified us, we were happy to move you to anoth… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewFantastic location, great service, very safe, modern facilities, clean and comfortable.
Minor things like: could not get the cable tv to work so was stuck with local channels; the wifi was odd; and through the bathroom ventilation shaft window I could hear the neighbours on other floors, which was quite amusing, but was solved by closing the bathroom door. Nothing really detracting from the experience or purpose.
Thank you so much for your excellent comment and rating! We're delighted to know you enjoyed your stay and that everything was to your liking. Our goal is to provide memorable experiences, and knowing we achieved this with you motivates us to continue improving every day. It will be a real pleasure to welcome you back. Thank you for choosing us!
Thank you so much for your excellent comment and rating! We're delighted to know you enjoyed your stay and that everything was to your liking. Our goal is to provide memorable experiences, and knowing we achieved this with you motivates… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewLocation and they have the necessary for my work
Small room , bad breakfast, some receptionist bad attitude
Dear Gabriel, We sincerely regret that your experience at our hotel did not meet your expectations. We take your comments regarding the room size, the quality of the breakfast, and the hospitality received by the reception staff very seriously. Our goal is to provide a comfortable stay and friendly service to all our guests. We will review these points with our team to implement immediate improvements, especially in customer service, which we consider essential. We appreciate you taking the time to share your feedback, as it helps us improve. We look forward to welcoming you back and providing you with a more satisfactory experience.
Dear Gabriel, We sincerely regret that your experience at our hotel did not meet your expectations. We take your comments regarding the room size, the quality of the breakfast, and the hospitality received by the reception staff very serio… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 March 2025 · Stayed in January 2025
Verified reviewHotel pet friendly
Que cobran por la mascota
Dear Isaac, we appreciate your comments. We're glad you enjoyed your stay at our hotel. We look forward to welcoming you back.
Reviewed: 6 January 2025 · Stayed in December 2024
Verified reviewReviewed: 25 December 2024 · Stayed in November 2024
Verified reviewReviewed: 26 October 2024 · Stayed in August 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewLocation is great and the bed is confortable. That's it for the good stuff.
Staff is clearly unprepared. We waited for over 15 minutes for them to bring our bagage to our room (as they said they'd do) and had to go to reception again, since no one answered, to find our bags there and the person responsible for it doing nothing. The bathroom has a window that doesn't open and no ventilation system. The result was that our bedroom looked like a sauna. There was so much steam the floors and walls were wet. Breakfast was complete chaos. The buffet part of the salon is tiny, there's no hot milk available, wich forms a huge line for the microwave. Anything fresh that should be available wasn't: cheese, ham, eggs, yogurt, fruits. Clean plates are a lot to ask too... it was very unpleasant having to wait for absolutely everything. Plus, there's no sweet options, simple cakes or anything and they charge extra for the most basic things as pancakes with honey, omelettes and papaya juice (I could almost understand it, if there were a lot of other options already included in the menu). To sum up, a terrible experience for the 4 stars they state in booking.
Dear Natalia, we are sorry that you did not have a good experience. In the case of our breakfast, as it is a buffet, we continually replenish the menu options and include quite varied options every day. We apologize for the delay in delivering your luggage, as our staff was attending to other guests at that time. We appreciate your comments, they help us continue improving the quality of our service.
Dear Natalia, we are sorry that you did not have a good experience. In the case of our breakfast, as it is a buffet, we continually replenish the menu options and include quite varied options every day. We apologize for the delay in deliver… Show more
Reviewed: 31 July 2024 · Stayed in June 2024
Verified reviewReviewed: 29 May 2024 · Stayed in May 2024
Verified reviewReviewed: 1 May 2024 · Stayed in March 2024
Verified reviewReviewed: 25 March 2024 · Stayed in March 2024
Verified review