Reviews of Quechua ApartHotel 2 stars

Staff was very supportive and friendly! Very well located hotel with everything you need for visiting Cusco

As comidas do café da manhã, que deveriam estar quentes, estavam frias.

Location of the Hotel.

Breakfast Bread was not available and was said it is finished. Bathroom only soap was provided. No shampoo n Moisturiser.

Kevin at the front desk was very helpful with the payment for taxis. Very nice breakfast with variety of foods. Coca leaves to make hot tea. The hotel is across the street from a large market and a block away from the supermarket. Well equipped kitchen. We were able to leave luggage that we didn't want to take to Aguas Caliente.

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Very helpful staff. Kevin at the front desk asked us when we checked-in how we were. We had never been at such a high altitude before so didn't know if we would get altitude sickness and it was nice to be asked how we were doing. There are coca leaves in the breakfast room to make tea. The breakfast was really nice with lot's of fresh fruit, cooked eggs. toast etc. The best during our 14 day stay in Peru. We were able to leave some luggage at the hotel to collect when we returned from Machu Picchu and spent another night here.

The hotel's a 20 minute walk to the bus station to catch the train to Aguas Caliente.

Do not get misled by the pics. First of all, they could not trace my reservation even after nearly 20/25 minutes on their own computer, when we reached there around 9 pm. I showed him booking com reservation message on my cell with booking number, still not ready to accept. Then they said room is not cleaned and will require about 25 minutes to clean it. Since then my wife had doubts about the ability of this facility, we asked him to show the room. The room were stinking of booze and vomit, the bathrooms stinking of shit. Had called booking Com customer care number twice to ask them to resolve, but their recorded message said will be attended in max 30 minutes, imagine international calling, and, being put on hold for 30 minutes. Ultimately, we fled after booking another facility. I have asked the provider to demand compensation from the facility, let's see, as yet to get a reply.

They have an excellent staff especially Kevin and Daniel the receptionist. So friendly, so helpful and very knowledgeable about the city.

Great location and good value for money

The dining area is too cold for comfort at breakfast a heater would be nice

I liked the room, it was basic but clean with heating and hot water.

When paying by card, the receptionist said there was a 5% extra charge, but he charged 10 %! I only noticed this later. He also overcharged for the bottled water. The place offered oxygen, and he confirmed that they had it, but when I was feeling terrible at night and we went to fetch it, he could not make it work and eventually said that he would get some in the morning. By that time, I did not need it. I asked for a quiet room, but could hardly get any sleep at night as there was a constant and continuous car horn tooting.

Great option if you are looking for a budget option in prime location in Cusco.

Only complaint is that the hotel is charging 5% extra if you are paying by card.

The room was very clean, the shower was hot and the room too as there was electrical heating and double blankets. We felt safe in the area and to let our stuff in the hotel. The breakfast is a very nice buffet and when we had to leave early for day trips, they prepared us a correct breakfast box to go.

Our room was located on the ground floor and very early in the morning we could hear the people leaving for day trips talking in the street just in front of our room. There was also a small window from our room to the hotel hall and when people switched on the light (in the middle of the night or super early in the morning), we were disturbed during our sleep. This is regrettable but overall we were very glad about our stay at Quechua hotel.

The staff were really great! They let us check-in early. And the breakfast was delicious!!!! We arranged to stay another night because we had such a great sleep. And the location is amazing! Directly in the central historical centre but in a side road so its noisy! We moved rooms to an apartment upstairs for our second night and it was so beautiful!! With a kitchen area, a fridge, table chairs and a big TV with netflix all separate to the bedroom area. A great experience!

Comfortable

Comfortable

Sofa bed was not really that comfortable, but that was expected. Take note that the family room is on the 4th floor and there is no lift.

Big rooms perfect location smiley staff. Only issue was the cold at nights buy they provided heating. Also breakfast was nice

I did not like the leakage in the bathroom but the for second booking they changed my room and it was ok.