Reviews of Santuario Machupicchu This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Avenida Hermanos Ayar 105, Machu Picchu, Peru
#56 of 108 hotels in Machu Picchu
Guests' ChoiceReview Score
Based on 49 hotel reviews
8.4Score breakdown
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Cleanliness
8.7
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Comfort
8.9
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Location
8.9
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Facilities
8.3
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Staff
9.1
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Value for money
8.0
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Free Wifi
8.1
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Showing 1 - 25
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Reviewed: March 2, 2025
Kajsa
Sweden2 Reviews7.0“What we needed”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to complain about.
Stayed in February 2025
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Reviewed: January 3, 2025
Suhas
United States6 Reviews1 helpful vote7.0“Good and comfortable stay!”- • Leisure trip
- • Family with young children
- • Family Room with Balcony
- • Stayed 1 night
Basic rooms, nothing fancy.
The staff was courteous and very friendly. The breakfast was also alright. The hotel is few mins from the Bus station from where you can take a train to Machu Picchu. The reception lady gave us two separate rooms with views and that was a great help to us. They also kept our luggage aside after checking out so that we didn't have to carry it all the way up.
Stayed in December 2024
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Reviewed: December 13, 2024
Samuel
Canada3 Reviews1 helpful vote7.0“Okay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Moisture smell coming from the holes in the bathroom walls. No ventilation.
Very good breakfast
Stayed in December 2024
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Reviewed: October 23, 2024
Javed
United Kingdom39 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
There's nothing to mention, really
Location and view were unbelievable and breathtaking. The hotel was clean with specious room. I need to mention the staff, especially Karrena, who was so polite and helpful. She is a star !! Breakfast, okay.. could have been better.
Stayed in October 2024
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Reviewed: September 28, 2024
Alexis
Canada7 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Buses going to and from Machu Picchu are quite loud from early morning to late night
Beautiful view from our room. Spacious room. Friendly staff.
Stayed in September 2024
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Reviewed: September 27, 2024
Roberts
Latvia136 Reviews37 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Rooms are little outdated but completely fine for one night before you visit MP.
Good Hotel in the town. Breakfast was good and Quality of sleep was OK as well.
Stayed in September 2024
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Reviewed: September 16, 2024
Tim
United Kingdom3 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
Good location close to shops and the bus to Machu.
Stayed in August 2024
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Reviewed: August 5, 2024
Catherine
Switzerland92 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Travelers with friends
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
The wifi was on and off
Kind staff , well situated
Stayed in August 2024
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Reviewed: July 10, 2024
Ria
United Kingdom72 Reviews10 helpful votes7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
The staff were amazing
Stayed in May 2024
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Reviewed: June 6, 2024
Brian
United States17 Reviews3 helpful votes8.0“Great base camp for Machu Picchu adventures.”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 2 nights
We had challenges with hot water during our stay. Stay did their best to help and were frustrated that the hot water was not consistent (they blamed some recent repairs that were made and a faulty part). Also, I suspect this was probably a premier property when it was first opened, but has suffered the wears of time. Nonetheless, it was still clean and comfortable.
The location was great. Almost as close as you can get to Machu Picchu while being in Aguas Calientes, but a bit removed from the hustle and bustle of the town, but still convenient to everything. Breakfast was very good and starts early (which is needed, particularly if you have a 7am ticket for Machu Picchu). Staff was very friendly and helpful. The room was comfortable. The balcony, looking out over the river and with glimpses into the valley leading up to Machu Picchu, was wonderful.
Stayed in May 2024
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Reviewed: June 2, 2024
Mei
United States32 Reviews3 helpful votes8.0“Hotel with beautiful view. Worth the money.”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
Nothing.
Breakfast is good, location is good, facing the river with beautiful view.
Stayed in May 2024
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Reviewed: April 7, 2024
Dmytro
United States9 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
Little bit more expensive then it should be
Location is very good-little bit off the center, closer to Machu Picchu. Rooms are spacious, the breakfast is good.
Stayed in March 2024
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Reviewed: March 17, 2024
Hiroaki
Germany12 Reviews8.0Very Good- • Leisure trip
- • Group
- • Twin Room
- • Stayed 2 nights
Same topic as above, there were a lot of people (Machupicchu visitors) in the hotel restaurant at about 6 am and it took us about 20 minutes to get some food. I think it might be understaffed for the high season.
The hotel staff looked after us asking some requests from us, even though there were a lot of people in the hotel restaurant. And they offer laundry in reasonable price. that was also great to me.
Stayed in March 2024
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Reviewed: March 17, 2024
Richard
United States1 review7.0“Nice hotel but having a few maintenance issues”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
There was no water in our room in the morning for showers, we checked a few times before leaving for the day and this didn't get resolved, we didn't report to the staff. Our room was on the 4th floor, not sure if that made any difference here or not.
The breakfast was a typical Peruvian hotel breakfast (cereal, yogurt, eggs, toast, fruit). All considered, it was a fine breakfast. The staff were strugguling to keep it stocked due to the number of people eating at once. The hotel was clean and located in a nice spot relative to the train station and the ruins.
Stayed in March 2024
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Reviewed: March 17, 2024
Madhu
United States1 review9.0“Cozy, authentic rooms and great staff support”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
Needed to report issues with running hot water
Courteous/friendly staff
Stayed in March 2024
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Reviewed: January 7, 2024
Dr
Spain31 Reviews13 helpful votes9.0“Amazing location and superb staff”- • Leisure trip
- • Group
- • Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
Beautiful hotel, located at an amazing spot with outstanding views to the heart of Machu Picchu. The staff is super friendly, and the rooms seem good enough for the price. Breakfast was also very good and complete.
Stayed in January 2024
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Reviewed: December 26, 2023
Ruth
Canada13 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Hard to believe but we had to ask for another roll of toilet paper.
Great location!
Stayed in December 2023
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Reviewed: November 12, 2023
Arjan
Netherlands1 review9.0“Excellent hotel with great staff and rooms”- • Business trip
- • Solo traveler
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
If I'd have to come up with something, the papaya juice at breakfast was a little watery
The staff was very friendly and helpful, the room was clean, beds were comfortable and the shower nice and warm. The breakfast was basic but really good
Stayed in November 2023
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Reviewed: March 19, 2025
Fernando
Mexico26 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Family Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Rooms
Location
Stayed in December 2024
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Reviewed: December 22, 2024
Kodandapani
United States5 Reviews10“Fantastic location with great view.”- • Leisure trip
- • Family with young children
- • Family Room with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Not much options in the buffet breakfast
Its views, cleanliness, and importantly the staff.
Stayed in December 2024
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Reviewed: October 12, 2024
Amy
Peru2 Reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Family with young children
- • Deluxe Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
The price. I can’t believe how expensive this place was. It was basic. The breakfast was not great.
The view
Stayed in October 2024
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Reviewed: September 28, 2024
Jaime
United States2 Reviews10“Excellent place”- • Leisure trip
- • Travelers with friends
- • Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
Place was excellent and had great views. Staff was friendly and great hospitality.
Stayed in September 2024
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Reviewed: September 10, 2024
Roland
United States11 Reviews1 helpful vote10“It was GREAT.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
Breakfast was excellent The staff was highly competent and friendly. Wonderful people.
Stayed in August 2024
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Reviewed: August 17, 2024
Jacqueline
United States1 review10“Amazing experience”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The place was great. It has amazing views. It was really quiet and clean. The staff was helpful and attentive.
Stayed in June 2024
Showing 1 - 25
