Reviews of Supertramp Hostel Machupicchu
AV. PACHACUTEC 806, Machu Picchu, Peru
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewDecent price and safe. Good for a one night stay. Staff were super friendly
This is a situation of you get what you pay for. I didn’t have high expectations but the place was loud and cold at night even with blankets. The bathroom was clean but could afford to be deep cleaned. Hot water only lasted a couple minutes. The area was safe but at the very top of the hill/road, not their fault but just be aware it’s a long walk. This is a plenty fine place for one night or young solo travelers
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe staff, location and food is amazing and I loved the rooftop terrace. They also stored my luggage while I was at Machu Picchu, provided free tee and water at all times and were very nice.
Unfortunately, my room didn’t have a window outside so air couldn’t circulate and the room and especially the bathroom were moldy and smelly and didn’t seem too clean. Also a shower mat for the floor would be nice because the room gets flooded after just one shower.
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewLocation
Staff weren’t very friendly, bathrooms weren’t very private or clean, bedding had hair all over it
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewEverything was perfect actually, beautiful terrace, close to the hot springs, sense of freedom within the hostel, friendly staff.
A kitchen area would be nice.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGood
The hotel thought I had taken the towels but luckily they discovered their mistake in time
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewI had an amazing stay here! Highly recommend and would stay again! Every staff member was amazing, super friendly and helpful (sorry i forgot your names!!). The rooms were clean, comfy beds and hot water too.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewComfortable beds. Only 4 per room plus had a curtain so private + not too noisy.
In the back and upper bit of AC so you have to walk up to it but the town is tiny so not far
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewGreat place to stay in Aguas Calientes. Juan was extremely kind and helpful during my stay, he answered all my questions and really made an effort to make sure I was comfy. The pod style dorm beds are a must, i believe this is the only hostel in the town with these. Every hostel should have those beds. Shower was hot, room was spacious, and it's a good value among hostels around the world despite this city being one of the most touristy places I have ever been.
Nothing to complain about
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGood for a night
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewAgua Calientes is not a big town , so you can walk to everywhere. This hostel is on the top hill and around 300 metres from the ministry of culture (the place for buying Machu Picchu tickets) but it is super close to the hot spring (30 soles for entrance fee) This dorm room includes 1 shower and 1 toilet.I like their capsule bed which has curtain and light . So I got my own private space and I could read during the nigh. The bed is super comfy! There is some space where you can sit around only on the first floor. I am not sure if they have a washing area but I saw a hanging clothes area.
It will be great if they can put a bathmat inside the shower room because everywhere is wet .
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe hostel staff is nice and the amenities are globally confortable.
The sheets given per bed appear to not be washed, I found a lot of hairs in it and there were some stains on the sheets
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewRelatively comfy bed.
My experience began with a frustratingly long and unprofessional check-in. It took more than 30 minutes for them to locate my booking, and I was even questioned about booking a different hostel in another city. While the receptionist seemed to be trying, the overall process was highly inefficient. After finally being assigned bed #8, another staff member inexplicably tried to reassign me, which I declined. Beyond the check-in issues, the hostel's general lack of maintenance and cleanliness was evident, and the luggage storage area had a particularly bad, damp smell. The music went on for quite late, considering loads of people have an early wake up call to hike or get a bus to Macchu Picchu.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewComfortable beds with private lockers and curtain and light. Staff was helpful making sure I had a bed to accommodate my injury. Nice location if you plan on going to the hotsprings because it is located on the same side of the village making a shorter walk back.
There is only a small area to hang out and it is usually occupied by staff working. No area real comfortable social area. The restaurant downstairs is loud when games are on TV. Also live music (which is a total plus if you aren't waking up at 4AM for the early bus like I was :)