Nothing. It has been perfect!

The staff is extremely nice and try their best to accomandate your needs. Both the location and infrastructure are perfect. The rooms are wide and very clean and you can enjoy a fresh and tasty breakfast on the last floor looking at Cusco surroundings and Mountains.

Stayed in September 2025

The mornings were very cold, so the rooms would benefit from having a heater.

It's a lovely boutique hotel in a quiet street. It's very near the central plaza and there are many places to eat and drink nearby. Our room had an amazing view over Cusco and at night when everything was lit up in the town, the view ws even more spectacular. The staff were absolutely wonderful.

Stayed in August 2025

The hotel is in San Blas, which we loved for the views, but it seemed to be an issue for both taxis and all of the tours we booked, given the narrow streets and the fact that the road the hotel is located on is walking only. We typically had to meet tours either on the cuesta de San Blas or the nearby plaza.

The hotel was beautiful, with an amazing view of the city. Everything was exceptionally clean and the included breakfast was delicious. We also appreciated that the hotel did take away breakfast for our early tour days. The staff were extremely accommodating with very early checkouts and luggage storage

Stayed in August 2025

Our first room didn't have heating (mind that August is winter in Peru) so taking the shower was hard, while the second had little space for the luggage. Fortunately we only had one suitcase

Super cute hotel in the San Blas area of Cusco. The staff was willing to keep out bags overnight while we were in Aguas Calientes (we did two different bookings) and they had tea available 24/7. The common areas were quite nice and the view was stunning

Stayed in August 2025

Beautiful hotel!

Stayed in August 2025

Nothing

I loved being in the quieter artist section of town on a car- less street. Plus, the views of the city were spectacular, especially at night. And the staff were exceptionally nice and helpful, especially carrying luggage up and down a number of flights of stairs. Breakfast was plentiful and very good as well.

Stayed in July 2025

Service was excellent. Rooms were very comfortable. We could store our bags while we went on a hiking trip for 5 days.

Stayed in July 2025

Breakfast was amazing. Many options, and the ability to have more options made to order. Tea and coffee were fantastic with many varieties to choose from. Quiet and comfortable dining area with a fantastic view of the city.

Stayed in July 2025

Nothing

Great location, in the Middle of very cute Little streets Amazing breakfast with Great view on the city Very nice staff that let us stay all afternoon after Check out as we were waiting for our evenkng bus. Great patio to chill Room very confortable with Hot shower

Stayed in July 2025

Nothing

The artisan San Blas location puts you near the center, but because the street has no cars , it is very quiet and quaint. The city views from its high location are spectacular. Breakfast was hearty and the staff could not be more helpful and accommodating.

Stayed in July 2025

My second stay there, I was in a top floor room what seemed to be adjacent to a bar or restaurant. You could hear a lot of activity.

Lovely hotel located high up the hill overlooking the city. Great breakfast, lovely clean room.

Stayed in June 2025

Nothing everything was great.

Great location! Friendly staff!

Stayed in July 2025

-

Very attentive staff, very calm hotel and room, especially when considering the lively areas around

Stayed in July 2025

Nothing

What a wonderful find!! This lovely hotel exceeded our expectations in all respects. We loved the quiet and comfortable rooms, large beds, excellent location, 24h free tea and coco leave station and beautiful Cusco views. Also liked that staff was available if needed but not hovering around one as you find at some places. Amazing value for money.

Stayed in July 2025

The property was beautiful and clean. The workers were helpful and attentive. They were all very kind.

Stayed in June 2025

The room was cold and blanket light

It was really clean, well decorate

Stayed in June 2025

A heater in the room would have been good for the cold nights. The room was a little dark with little lighting. The floor lamp couldn't be used as there no plug which fitted.

Large room which was clean. Clean bathroom. Good breakfast.

Stayed in June 2025

You definitely need an extra heating to have a warm room during the night. Which will make a bit of a noise. The noise from the bar is only on Friday’s and saturdays.

We have stayed in multiple rooms during our stay. They are all lovely designed. Better to have a room on the upper levels. You have access to tea all the time.

Stayed in June 2025

Noisy at night on weekends

Location, great views from the premium rooms on 3rd floor. Nice, helpful staff.

Stayed in June 2025

Very good hotel! Friendly an helpful crew!! They let us to leave our baggages for 2days there...while we were to Machu Picchu!! Amazing atmosphere 😎 very close to San Blas square

Stayed in May 2025

Pillows was very think. I only stayed 1 night I am sure they would have accommodate my needs

The views over cusco

Stayed in June 2025

The hotel was in an awesome location to get to everything in the main square and had a beautiful view of the city. Rooms were very clean and comfortable. Loved that there was free water and tea available all day. Staff was very helpful coordinating rides to the airport as well.

Stayed in May 2025

Everything was great!

Super comfy beds. Clean spacious beautiful decor in the rooms. Lovely breakfast spread. Great views from the restaurant. Overall a really lovely hotel! Would highly recommend.

Stayed in May 2025

The room doors are a bit hollow, so you could easily hear your neighbours opening their doors or tap running. Location was a bit out of the way from the main street which is about a 10 minutes walk away. The road outside the hotel is not vehicle accessible, so you got to get off the cab and walk maybe 5-7 minutes to the door, the path is rocky and not easy to drag your luggage on too. This also does not aid for those planning to go for tours, as the tour buses would need to be on main streets which are wider, so you need to walk closer to the main square to get your pickup. We chose the add on pick up option which cost about US $14 just cause we didn't want to think about the hassle of finding an Uber at almost midnight. On hindsight, Uber would have been cheaper at probably a fraction of the cost.

Room was spacious, we got the one facing inwards of the courtyard on the corners of the top floor. We stayed twice, once in each corner of the courtyard, I would say that one layout was more sensible and spacious, even having a toilet which had his/hers basin areas while the other was cramped. Breakfast was simple, nothing fancy, you could also order take away boxes for early departures to tours as well. The dining area is open all day to allow for water top up which was convenient. There are some small supermarkets and eateries on the same level without needing to go down the hill.

Stayed in May 2025