Reviews of The Westin Lima Hotel & Convention Center 5 stars
Calle Las Begonias 450., San Isidro, Lima 27 Lima, Peru
Loading
Guests also reviewed these properties:
Nice, France
Obertauern, Austria
Albuquerque, United States
Ylläsjärvi, Finland
Cambrils, Spain
Clive, New Zealand
Bled, Slovenia
Sherbrooke, Canada
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 August 2025 · Stayed in June 2025
Verified reviewExcellent experience
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in May 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewAmazing experience from start to finish
Nothing
Dear Gilberto, us: Thank you for taking the time to share your comments with us. We are glad to know that you had an amazing experience. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The Westin Lima Hotel & Convention Center
Dear Gilberto, us: Thank you for taking the time to share your comments with us. We are glad to know that you had an amazing experience. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The Westin L… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewWe chose this hotel for the swimming pool as we are regular lap swimmers. The pool stepped out to approximately 22 meters and accommodated, to some extent a pool workout
Dear Anónimo: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your experience at Westin Lima. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The Westin Lima Hotel & Convention Center
Dear Anónimo: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your experience at Westin Lima. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The W… Show more
Reviewed: 4 July 2025 · Stayed in May 2025
Verified reviewFantastic room, great spa, excellent facilities.
We were advised we had a discount for the spa with our booking (which they provided in hard copy) but the spa seemed surprised and a bit reluctant to honour this. They did in the end but it felt like a negotiation and was uncomfortable.
Dear Dale, gb: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your experience. We will share your comments with our spa leadership team in order to improve the information process We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The Westin Lima Hotel & Convention Center
Dear Dale, gb: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your experience. We will share your comments with our spa leadership team in order to improve the information process We h… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in April 2025
Verified reviewReviewed: 19 June 2025 · Stayed in May 2025
Verified reviewExcellent staff, you have anything you need inside the hotel, best gym you can have for a Hotel, very well located, excellent restaurants and bar.
Maybe change the TVs and the carpet in the rooms.
Dear Tiago, br: Thank you for taking the time to share your great comments with us. We are glad to know that you enjoyed your experience and also to know that our team made your stay a menorable one. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The Westin Lima Hotel & Convention Center
Dear Tiago, br: Thank you for taking the time to share your great comments with us. We are glad to know that you enjoyed your experience and also to know that our team made your stay a menorable one. We hope you can visit us again. Kin… Show more
Reviewed: 14 June 2025 · Stayed in April 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewLocation and it’s amazing facilities
Nil
Dear Paul, au: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed our hotel facilities. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The Westin Lima Hotel & Convention Center
Dear Paul, au: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed our hotel facilities. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The Westin Lim… Show more
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewVery friendly and accommodating team members. Excellent service.
Nothing major in particular. All good
Dear Andreas, ae: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your experience at Westin Lima. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The Westin Lima Hotel & Convention Center
Dear Andreas, ae: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your experience at Westin Lima. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager T… Show more
Reviewed: 14 September 2024 · Stayed in September 2024
Verified review770 is a Great restaurant
Dear JT Martin, us: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your experience. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The Westin Lima Hotel & Convention Center
Dear JT Martin, us: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your experience. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The Westin Lim… Show more
Reviewed: 4 September 2024 · Stayed in August 2024
Verified reviewReviewed: 4 September 2024 · Stayed in August 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewVery kind staff, cleanliness, breakfast, location, comfort.
The only thing negative for us was that, when we arrived after a very long flight and got into our room, there wasn’t a bed for our 8 years old child. It was clearly writen that “your child can sleep here for no additional charge” they asked for money for an extra bed. Our room was master suit and we stayed for 6 nights. Then when we explained that with our reservation, stay for the child is free. After that they did not charge it extra. But when we came back to the hotel after staying in another city, to the same kind room, again there was no bed or sofa bed for our child. Because we were really tired and it was just one night, we didn’t ask for the bed this time. I want to write this it maybe will be helpful for other families with children. Thank you.
Dear Amanda, us: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your experience during your stay. We will share your comments with the operations team. Kind regards. María Fe Mejía Rooms Division Manager The Westin Lima Hotel & Convention Center
Dear Amanda, us: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your experience during your stay. We will share your comments with the operations team. Kind regards. María Fe Mejía Ro… Show more
Reviewed: 6 August 2024 · Stayed in May 2024
Verified reviewReviewed: 3 August 2024 · Stayed in July 2024
Verified reviewvery comfortable!! beautiful view of the city
Dear Carlos, us: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your experience. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The Westin Lima Hotel & Convention Center
Dear Carlos, us: Thank you for taking the time to share your comments with us. We are glad to know that you enjoyed your experience. We hope you can visit us again. Kind regards. María Fe Mejía Rooms Division Manager The Westin Lima H… Show more
Reviewed: 16 June 2024 · Stayed in June 2024
Verified reviewReviewed: 6 June 2024 · Stayed in June 2024
Verified review