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Reviews of InterContinental Tahiti Resort & Spa by IHG 4 stars

Pointe Tahiti, Faaa, 98702 Faaa, French Polynesia

#1 of 5 hotels in Faaa

Guests' Choice

Review score

Based on 344 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    7.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 30 August 2025

    7.0
    Well located but pick your room carefully or it can be a noisy experience.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    Some of the rooms are very noisy - poorly soundproofed and next to a large restaurant which also hosts the Polynesian night event. Eg room 136, a classic room (and likely all those close) are exposed to lots of noise from the restaurant.

    Location close to the airport so a great option for a night if you need it for a connection.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    We enjoyed it I have stayed here twice now and would definitely stay again.
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Just unfortunately while we were there renovations were going on with the main pool, off course it needs to be done it was just an observation and not upset about it .On the other hand it’s good to see them keeping the hotel modern nice and up to date.

    Position and views were spectacular.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic King Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Alittle too expensive

    Beautiful

    Stayed in May 2025

  • Reviewed: 10 August 2025

    9.0
    Enjoyable stay.
    • Leisure trip
    • Couple
    • Premium King Room with Ocean & Moorea View
    • Stayed 2 nights
    • Submitted via mobile

    All good.

    Stayed in August 2025

  • Reviewed: 6 July 2025

    8.0
    Not what it looks like
    • Leisure trip
    • Couple
    • Premium King Room with Ocean & Moorea View
    • Stayed 1 night
    • Submitted via mobile

    The main pool is under reconstruction since Feb’25 and until Sept ‘25. Nowhere on Booking is this mentioned. The result is that the whole hotel guest are crumbling around one mini pool, it doesn’t give you any Tahiti feeling but more Mallorca at high season. If I knew this before I wouldn’t have stayed here. Also the rooms should get a renovation, especially shower taps are very old. Upon our arrival we did not get a flower chain nor a welcome drink - disappointing. Also for Sunday breakfast/brunch you need to reserve your table as a in-house guest - nobody told us the day before, so we could not sit where we liked. The hotel provides a shuttle to Papeete, but they charge a fee. This should be free of charge for hotel guests. Upon arrival at 5AM, after 40 h trip with almost no sleep, we put don’t disturb, just to have the cleaner hammering at 11 to the door. Not acceptable

    Friendly staff, nice and lush gardens, good breakfast and food, close to airport

    Stayed in July 2025

  • Reviewed: 1 July 2025

    9.0
    Staff was amazing.
    • Leisure trip
    • Couple
    • Premium King Room with Ocean & Moorea View
    • Stayed 2 nights
    • Submitted via mobile

    Few restaurant choices and the main pool was under construction.

    The premium deluxe unit in the building not connected to lobby was wonderful. This building is much more comfortable.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    9.0
    A must stay in Papeete
    • Leisure trip
    • Couple
    • Classic King Room with Ocean & Moorea View - Top Floor
    • Stayed 2 nights
    • Submitted via mobile

    The intercontinental Tahiti was incredible. There are three unique swimming options and while the main pool was under renovation, the lagoon swimming area is very special and the sand bottom pool with swim up bar was incredible. In terms of dining, the garden lounge was perfect for watching the sunset at happy hour and the Le Lotus restaurant was a special and romantic experience. The breakfast is also to die for. If you stay while the pool is being renovated, I would encourage you to stay in the premium rooms close by the Le Lotus pool. Our Classic beach view room looked over some trucks related to the pool renovation and was a little noisy during the day which meant we spent less time in our room and more time in the other areas. This didn’t affect our sleep at all and we still absolutely loved our stay.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    7.0
    Great hotel in excellent location
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    We originally booked a garden view room but before our arrival we upgraded to a sea view room floor room. When we arrived we had our upgrade but were not told we would be looking over a very large pool renovation. If we had of known we would have kept the garden view room. There were a lot of sea view rooms that would have paid the same price as us and got a full sea view. We were not compensated at all. Wet disappointed at this from a large resort. I would check this if you are staying between the now and the end of September when the pool renovation is due to be completed. This was the only issue we had other than that and slow internet it is a great hotel and we will be back.

    The staff were amazing and very accommodating. Plenty of restaurants and bars with good food.

    Stayed in June 2025

  • Reviewed: 9 May 2025

    7.0
    Wonderful staff but exhorbitant pricing for the quality of accommodation .
    • Leisure trip
    • Couple
    • Premium King Room with Ocean & Moorea View
    • Stayed 4 nights
    • Submitted via mobile

    Exhorbitant cost .. I have travelled extensively for 40 years . The pricing of IHG Tahiti was over the top. Would not recommend to anyone . I think you will realize this soon. A few guest mentioned the same disappointment during discussions

    Breakfast great , location great

    Stayed in May 2025

  • Reviewed: 28 April 2025

    7.0
    Very handy to the airport, lovely room and breakfast.
    • Leisure trip
    • Family with young children
    • 2 Queen Beds Premium Garden View
    • Stayed 1 night

    The area of redevelopment - bit of an eyesore!

    The room was lovely and the breakfast was fantastic . The pool under redevelopment was a bit an eyesore and took away from the space there was to relax out side on the resort

    Stayed in April 2025

  • Reviewed: 8 February 2025

    9.0
    Very good - outstanding staff.
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The pool was closed for construction.

    The staff was outstanding. They accommodated your every whim.

    Stayed in February 2025

  • Reviewed: 29 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    Dining a bit limited…buffet dinner or French..difficult to get reservation for latter. A la carte menu also limited.

    Beautiful location; pleasant, helpful, friendly staff.

    Stayed in January 2025

  • Reviewed: 16 January 2025

    9.0
    Short & sweet as in transit. All staff were terrific.
    • Leisure trip
    • People with friends
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Dated.

    Dated.

    Stayed in January 2025

  • Reviewed: 5 December 2024

    9.0
    We would definitely come back. The best resort we have been to.
    • Leisure trip
    • Couple
    • Premium King Room with Ocean & Moorea View
    • Stayed 1 night

    We felt the buffet dinner could have had better variety. Wish we could have had a late check out given that our flight left very late.

    We loved everything about the facility. Loved snorkeling in the lagoon, relaxing in the infinity pools and the room was awesome.

    Stayed in November 2024

  • Reviewed: 27 October 2024

    9.0
    Great service
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    There was a private event during our stay, and our dinner reservation was cancelled because of it. Also that event had a tent set up next to the swimming pool. It kind of ruined the view a bit.

    The service was outstanding.

    Stayed in October 2024

  • Reviewed: 28 September 2024

    9.0
    Fantastic stay, adults and kids loved it!
    • Leisure trip
    • Family with young children
    • Classic King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The setting, pools, space, restaurants and quiet comfortable rooms made this a super property.

    Amazing resort, only wish we had stayed longer !

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    French Polynesia is truly a memorable destination
    • Leisure trip
    • Group
    • Premium Queen Room with Two Queen Beds and Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    We were very disappointed that we booked a table (3 months in advance) for the Friday dinner show but the restaurant hostess gave us the worst table under a bright light. The termites were swarming the light and dropping all over us and our food. When we asked to move, she said the termites are only for 1 more hour. We booked this hotel only because the dinner show and were so disappointed. After insisting on seeing a manager, we finally got moved away from the termite swarm.

    Most of the staff were very friendly and helpful., especially Tearii at the front desk and Frankie at the bell desk. The grounds and view are lovely and the beds are comfortable.

    Stayed in September 2024

  • Reviewed: 19 August 2024

    8.0
    Very Good, but 3* food.
    • Leisure trip
    • Family with young children
    • Classic King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Food is always the same, no Buffet at dinner.

    Surroundings, comfort, tranquility

    Stayed in August 2024

  • Reviewed: 13 August 2024

    9.0
    Overall excellent
    • Leisure trip
    • Family with young children
    • Classic King Room with Ocean & Moorea View - Top Floor
    • Stayed 3 nights

    Some external pathways were looking tired, option for some upgrades

    Room, buffet, service, facilities (pool gym)

    Stayed in July 2024

  • Reviewed: 12 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic King Room with Ocean & Moorea View
    • Stayed 3 nights
    • Submitted via mobile

    It is expensive but you pay the quality.

    Great location, the pools were great with sand for one and a normal one. There is also a spot to snorkel with corals and a lot of fishes. Last but not least, the staff is super friendly and helpful and the restaurants are great with food for everyone gourmet and kids. Great view on Moorea.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    8.0
    I loved my stay at this hotel. Your staff are wonderful and your best asset. Many thanks.
    • Leisure trip
    • Solo traveller
    • Classic King Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Noise from lawnmowers

    Friendly helpful staff. Peaceful and beautiful surroundings

    Stayed in July 2024

  • Reviewed: 2 August 2024

    7.0
    Beautiful hotel, but wouldn’t stay again.
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The restaurant at breakfast was terrible. The food was awful and the service was average at best. This would have been manageable except the cost was $150 NZD for two people. There were flies everywhere, the scrambled eggs were like soup, we ended up eating about $5 NZD worth of food and when I complained at reception on checkout (very soon after) I was basically told “nothing I can do, you’ve been charged downstairs already” (even though it had been charged to our room) on top of the price we paid for the room it was very disappointing. Housekeeping just walked in to our room without knocking (about 30minutes prior to checkout) and caught myself and my spouse “out” and did not even apologise, just seemed annoyed we were still in there - we were both very embarrassed and uncomfortable. On a much smaller deal, We were told on checkin (we were early) advised me that they’d request quick turnaround of cleaning and signed me up to the hotel rewards scheme and would email me the member number, and advise when the room was ready - this email never came.

    The property is lovely - the woman on checkin was very friendly, the pools are gorgeous, the room was very clean and quite nice and the turtle care centre was very special.

    Stayed in August 2024

  • Reviewed: 13 July 2024

    9.0
    Great stay in Tahiti
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    The rehabilitation turtles center part of the property is great. Amazing breakfast!

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Beautiful surroundings
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 5 nights

    Snack food at food was not so good. Dining room was better. There was a line to check in and people were standing in the heat for about 45mins. They could have put on more staff or given people a number so they could sit comfortably until their turn to check in. Checking out was complicated as although they had my credit card I had to present it to them again or try to check out online which was not customer friendly

    Nice room but view on our terrace was blocked by bushes

    Stayed in May 2024

Showing 1 – 25

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