Reviews of Mahana Lodge Hostel & Backpacker
Rue Paul Gauguin, 5, 98719 Papeete, French Polynesia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation is great for those taking the ferry. Many restaurants around. Provided baguette, cheese, peanut butter, jams for breakfast which was nice to include at this price point. A/c in the room worked well.
Shared bathrooms could use a bit more cleaning, especially the floors. Also didn't have soap in one of them. Our room had a bit of a damp smell.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation
Once you check out, they won’t let you stay around the common areas. I think they should mention that once you book…Overall, they can put more care and effort to keep it clean and tidy, specially around the toilet/shower area
Ia Ora Na , Thank you for sharing your impressions. We regret that your experience was not entirely satisfactory. Regarding access to common areas after departure, this rule is in place to ensure the safety and comfort of all our guests. We also take note of your comments on the cleanliness of the bathrooms and are stepping up our checks to maintain a level of hygiene that meets your expectations. We hope to have the opportunity to welcome you back and offer you a better experience.
Ia Ora Na , Thank you for sharing your impressions. We regret that your experience was not entirely satisfactory. Regarding access to common areas after departure, this rule is in place to ensure the safety and comfort of all our guests. We… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewLocation
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewGreat location. Breakfast prepped for early start for ferry. Friendly and helpful staff
Not very clean. Shower doors showing signs of moisture retention - need replacing. Toilets and hand basin needed cleaning. Light at bunk didn't work. Nō privacy curtain on top bunk.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe room, bathrooms and shared areas were very clean. The staff were all friendly and helpful. The location was great, right in the middle of Papeete near the port. I really enjoyed my stay.
The bed was a little hard for me as a side sleeper.
Iaorana, Thank you for your comment. We will take your negative feedback into account in order to improve our service. Best regards,
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVery conveniently located, well equipped, friendly staff
The bunk beds are not super sturdy and squeak a lot, you‘ll definitely wake up the others when climbing up and down the top bunk
Iaorana, Thank you for your comment. We will take your negative feedback into account in order to improve our service. Best regards,
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewStaff are the most lovely, helpful and amazing people ever. I love them.
There is no air in the rooms, extreme moisture.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, central location
Smelly, people not respecting the resting hours (it was really loud in the night), fridge was completely overfilled & not clean, no soap in the toilet
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewWalls of the room so thin that you could hear all the guests talking in the kitchen.
Ia Ora Na Arwin, Thank you for taking the time to share your experience. We are sincerely sorry to hear that your stay did not live up to your expectations, particularly with regard to the soundproofing of the room. It's true that in certain configurations, noise can be transmitted more easily, and we understand how uncomfortable this can be. As far as cleanliness and facilities are concerned, we're sorry we weren't able to satisfy you fully. Your feedback is invaluable and will enable us to improve these points to guarantee greater comfort in the future. However, we would like to thank you for your note on our location and for highlighting the quality of our staff's welcome. We look forward to welcoming you again in even better conditions.
Ia Ora Na Arwin, Thank you for taking the time to share your experience. We are sincerely sorry to hear that your stay did not live up to your expectations, particularly with regard to the soundproofing of the room. It's true that in ce… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewFantastic staff everything you need is there including convenience shop. Handy will equipped kitchen, the double room is good value. Enough bathroom.
Bit hard having to go up some stairs.
Reviewed: 8 July 2025 · Stayed in May 2025
Verified reviewStaff were quite friendly & check in was easy. Small store at base of hostel was useful. I saw them cleaning multiple times over our fairly short stay. Provided 'breakfast' is basically bread & jam & coffee, but was tasty nonetheless, with room to cook yourself if you wanted. The AC in the room worked decently when the door was closed. So did the wifi & outlets. Very simple, cheap accommodations.
The lockers were fairly small with no locks. The curtains on bed did not go all the way around -- so my bed next to a window got a lot of streetlight/sun. The sleeping room is fairly crowded in general & you should most definitely bring shower shoes, shampoo, soap (for body AND for your hands after the bathroom).
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewStaff was extremely helpful and nice. They were there for anything I would need.
No window in the female dorms
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe geographic location is great and close to everything.
When checking out, the room was vacated at 9:00 a.m., so that the staff could clean the room, the receptionist asked us to return the key and leave the premises, even though I was on video with someone... not a very nice way of doing things, especially when I'm not bothering anyone.
Thank you for your feedback. To clarify the situation, the room was indeed vacated after 10am, i.e. after the scheduled check-out time. In fact, you were still seated in the kitchen in a videoconference. We politely informed you that you had to leave quickly to allow housekeeping to prepare the premises for the next travelers. We make every effort to keep to these times, to ensure that all our customers receive a quality welcome. Thank you for your understanding, and we wish you all the best for the future.
Thank you for your feedback. To clarify the situation, the room was indeed vacated after 10am, i.e. after the scheduled check-out time. In fact, you were still seated in the kitchen in a videoconference. We politely informed you that you ha… Show more