Our first room that we were assigned smelled like a dead animal was rotting. They upgraded us to a suite, that was nice and clean. The only downside this hotel is right on the busiest corner of Papeete, lots of noise that does not stop.

The staff was amazing, friendly, helpful, attentive. Helped us with all of our needs.

Stayed in September 2025

The hot eater in shower took a very long time to arrive, I was more worried about waste of water than a cold shower. For some reason the toilet is very high off the floor? I am tall and just reached it if I pointed my toes , my friend could not. We could not find the strip light around the mirror so it ended staying on whole time, again a cost for you and a waste. for some reason there is a lot of lighting on the suite. Our fridge did not work even after they tried to fix it, so no cold wine and cheese.

The location was perfect , the design of buildding is really great. The front staff were the best. great being close to fab Chinese restaurant and bar down stairs which serve all meals and drinks. Its close to market shop and ferry.

Stayed in August 2025

I have a problem back. The bed was very hard but staff was very helpful and supplied me with extra long pillows to sleep on Love the location of the hotel

Stayed in August 2025

Small rooms

Excellent staff

Stayed in September 2025

No hairdryer supplied

Stayed in September 2025

The rooms have pretty much no storage except for closets, and no luggage racks or any surface other than the bed that can be used as a luggage rack. They really need to add folding luggage racks, at least.

Right across from the cruise ship terminal and almost as near to the ferry terminal, it's a clean, comfortable lodging. The room was plenty big enough, and while there's no view, you can peek outside to check the weather. They were particularly nice to me because I checked-out early and left my luggage. When I came back, looking the worse for wear, I was offered a shower -- very nice staff.

Stayed in August 2025

No pool. Would be nice to lounge as you wait for your room.

You can’t beat the convenient location right downtown. We walked directly from our cruise ship to the hotel, maybe 2 blocks. Baggage can be stored until your room is ready. Everything was clean and the room size adequate, especially after being a little cramped in a cabin on a ship. Continental breakfast offered for a pricey $33 pp so we opted to eat next door for omelets and bread. The friendly staff were exceptional! So helpful and kind, greeting you with “laorana” each time you leave and return from your day activities.

Stayed in August 2025

No counter space in bathroom. Bathroom too small.

Great place to stay in Papeete. Close to the Ferry to Moorea. Clean and comfortable.

Stayed in August 2025

No shampoo. Had to ask for tea, coffee, and milk. Bed was too high as was the toilet.

Location. Clean

Stayed in August 2025

Breakfast not included.

Great location for 1 night in Papeete. We walked to the market, grocery stores, and the ferry was across the street. Friendly staff!

Stayed in August 2025

my room (standard room) was rather small, I had to put my suitcase on a chair

the hotel is in the center of papeete, foot distance from the ferry station; great for a short stop over; room is nice and comfortable

Stayed in August 2025

The room I had was very small and there was no hair dryer. I stayed on a Friday evening and the neighbouring bar had live music until 1am. This might bother others but I didn't mind it. A little pricey for what it offers.

The location is convenient to the ferry terminal and the shopping and bars precinct. Staff were warm and friendly. The facilities are clean and tasteful. Bed and pillows are comfortable.

Stayed in July 2025

I wouldn’t probably stay longer than one or two nights just to explore the area.

Great location, short walking distance to the ferry dock. Which is the main reason why I chose the hotel. The room was perfect for one night stay, the bed was huge, very comfortable. Everything was clean and super smooth check-in and checkout.

Stayed in August 2025

The price of the hotel, for what it is, is very expensive. In New Zealand the same price would get you a high quality 5 star hotel with excellent facilities. The breakfast offering was spartan and rather depressing. Better to go to nearby cafes. Poor sound insulation throughout. The doors and walls provide physical barriers only. The lift button makes a piercing beep when called. The night receptionist was a happy chap and a pleasure to deal with at 4am.

The hotel is best placed for access to the cruise port. External noise control is ok.

Stayed in August 2025

I was on the 4th floor, yet the club next door was loud until after 2:00 am.

I stayed overnight after a cruise. Hotel is just across from the cruise terminal. Very modern and clean; comfortable bed with good linens.

Stayed in August 2025

Approx NZ$180 extra charge for early check-in is exorbitant. The water pressure in the shower fluctuated & the floor in the bedroom was dirty on both our stays. Dirt was left on the sheets when getting into bed🤨

Location was great

Stayed in August 2025

Clean, modern, comfortable. Perfect for a quick stop over on your way in or out of Papeete.

Stayed in August 2025

The rooms are comfortable if a tad small, but the location and price can't be beat. Its clean and modern and the staff are wonderful.

Stayed in August 2025

Nothing

Location

Stayed in June 2025

Nothing

It’s cleanliness ,location and friendly staff.

Stayed in July 2025

Noise from bar next door. Music until 2am

Location was perfect to facilities

Stayed in July 2025

nothing

The room was clean, quiet and very comfortable. It was less than a route from the approved terminal and was half block and the other direction to the ferry terminal. Right off the main street. they allow me to store my luggage all day when I arrive early in the morning so that I could go out to sightseeing tour. They also stored my luggage the next morning when I went out on a sightseeing tour after I checked out. When I returned from a snorkeling trip to collect my luggage that evening, they had a bathroom with the shower I could rinse off the salt water and change my clothes to get ready for my flight. Very accommodating.

Stayed in July 2025

There was a very noisy nightclub close by, the noise went well into the early hours of the morning.

Great location for getting to the cruise ship terminal. Very easy walking distance.

Stayed in July 2025

Kettle great, but tea & coffee making impossible without the ingredients of tea, sugar, milk! Nothing special for the price even allowing for our lower floor room.

Easy stay in convenient location. Comfortable room.

Stayed in July 2025