elevator

breakfast is good

Stayed in July 2025

Suggested to change sheets all the time

Good Location

Stayed in July 2025

There was no water in the toilet because they were having a maintenance that time we stayed, which last till sunset.

You can see the Mayon from the distance we're windows are facing. The room is quite spacious.

Stayed in May 2025

the Breakfast

the Location and the Bed

Stayed in March 2025

No elevator so its difficult for seniors to go to 3rd floor so we requested to be at the 2nd floor.

I love the location, its near the airport. The staffs were amazing, they even granted our request to be at the second floor.

Stayed in April 2025

What I didn't like was that the make-up room service wasn't automatic — we had to request it. The toilet bowl had stains that looked like they needed muriatic acid to clean properly. Also, the shower tended to clog, which was a bit inconvenient.

What I liked about Hotel Herencia 625 is that it’s newly built, so you can expect modern and facilities. One practical feature I appreciated is their standby generator, which is very useful in case of power outages — a common issue in the area. The staff are friendly and helpful, making the stay feel warm and welcoming. The plated breakfast was decent and a good way to start the day. Location-wise, it’s quite accessible. It’s just a jeepney ride away from Legazpi Downtown, Daraga Downtown, and even Camalig, which makes it convenient if you're exploring nearby towns or tourist attractions. And if you're lucky with your room assignment, you might just get a stunning view of Mt. Mayon, which is a real treat. Overall, a solid choice for travelers looking for comfort, convenience, and value in Albay.

Stayed in April 2025

Bed are comfy no problem with that but the bathroom I have minor issue the shower floor need scrubbing to remove that white spot that accumulates in the grout , shower curtain need bleaching coz the bottom is getting moldy snd towels too is not white anymore. The toilet bowl need scrubbing too need pumee stone or sand paper to remove water marks/ring in the bowl. We stayed at room 204 no hot water , I think the water heater is broken or we just don't know how to operate it. Other than that it is not a bad hotel.

Emplyees are helpful , Breakfast is just ok not really fancy, we might stay there again if we go back to Bicol.

Stayed in April 2025

Staff was very helpful. Food is great and can be delivered to your room.

Stayed in September 2024

reception process , they forgot to issue me receipt of deposit

good and satisfied

Stayed in August 2024

Very close to what you need. Big spacious rooms. Affordable.

Stayed in August 2024

food lacks seasoning, suggest not to get their breakfast. parking can still be improved. cr flooring can be changed to make it more appealing. No elevator that makes it not good for those with lolos and lolas. requests take time, sometimes you need to follow up.

location is very accessible. staff are very nice and accommodating.

Stayed in June 2024

They didn’t have a lift but the staff will help you carry your heavy luggage’s. The bathroom sewers smelt a bit!

It was very spacious! Very good room facilities. The staff were very polite and welcoming. They say hello every time they see you! The breakfast was also amazing! Legit Filipino breakfast!

Stayed in April 2024

The breakfast was good and the location was very convenient, next to the lobby. The hotel provided insight parking and was close to the attractions.

Stayed in January 2024

Room right by lobby was very noisy late at night and early morning. Staff was unable to recommend places to eat, bars, etc.

Nice bed, friendly staff, breakfast was easy and good. Staff brought electric fan and killed ants quickly when asked.

Stayed in July 2023

You can hear the other room opening and closing the door, it looks like the room was not sound proof.

Very comfortable huge room and very clean!!!

Stayed in April 2023

Bathroom had an odd smell which I suspect is from dried drain pipes. It slightly improved on our 3rd night. The kitchen got 1 to 2 of our breakfast orders wrong on the 3rd and 4th days of our stay despite leaving detailed instructions to the front desk.

Accessible and convenient location

Stayed in April 2023

Breakfast could be improved, more options for Europians.

Location when the Mayon is your reason to come.

Stayed in March 2023

there’s no side table for deluxe /queen/king size room. no personal ref but I thinking it’s okay for its price.

i like the location,the staff’s attitude and assistance. it’s a cozy place and I think perfect for travelers.

Stayed in March 2023

few choices on breakfast menu

cleanliness/staff

Stayed in February 2023

Staffs are kind and approachable. They always find ways to help you. Very quick response with phone calls. Breakfast are good. Room is spacious

Stayed in October 2022

The staff

Stayed in June 2025

Did not give consideration. No elevator

Stayed in June 2025

I was disappointed with the receptionist 😕. She initially accused me of not giving the 1,000 peso deposit, although she later apologized. I hope this kind of misunderstanding doesn’t happen again in the future.

I appreciated the cleanliness and comfort of the room. They even allowed us to check in early, which was a nice touch.

Stayed in November 2024

How staff treated us. first claiming we didn't give the deposit. second when leaving, they told as to sit down an wait for some one to check the room for missing items .

I like the location for it was close to our final destination

Stayed in September 2024