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  5. Reviews of Alpa City Suites Hotel

Reviews of Alpa City Suites Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Hernan Cortes Corner F. Cabahug Streets (Ayala Access Road), Cebu, Mandaue, 6014 Cebu City, Philippines

Review score

Based on 43 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 13 July 2025

    9.0
    Overall great stay
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 4 nights

    There a little bid of mold in the shower caulking that needs to be removed.

    Clean room; comfortable huge bed; quiet; friendly and accommodating staff; great refrig. and a/c.

    Stayed in July 2025

  • Reviewed: 27 April 2025

    10
    Very nice.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Very nice.

    Stayed in April 2025

  • Reviewed: 13 August 2024

    10
    Love this hotel
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    None

    Very quiet hotel, clean and accomodating staff.

    Stayed in July 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Great value Had dinner , food and service was awesome

    Stayed in April 2024

  • Reviewed: 22 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    There was no notice that the guest has to make a deposit in cash. Communication via Booking was a bit slow. Location: the hotel is in the very center of difficult to across the street around.

    Great price for the facilities and location. Very kind staff. Clean and spacious room with sunlight.

    Stayed in November 2022

  • Reviewed: 11 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 14 nights
    • Submitted via mobile

    As the room was clean and comfortable, it was still lacking. It has a fridge, kettle, sink, countertop and microwave, but no dishes or utensils. Just 2 cups and free coffee and tea. Some of the fixtures were in need of maintenance. So for the money I was a little disappointed.

    Over all. The staff was very friendly. The room was clean and comfortable. Overall the hotel is well kept and comfortable.

    Stayed in January 2023

  • Reviewed: 9 December 2022

    8.0
    Cebu City for three nights.
    • Leisure trip
    • Solo traveller
    • Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    The reviews spoke of a fantastic breakfast. According to staff, there was a fabulous buffet pre COVID. Now guests get a disappointing plated breakfast.The neighborhood was iffy.

    Nice comfy bed, large room with window., Micro, fridge and coffee pot. Quiet.

    Stayed in December 2022

  • Reviewed: 28 November 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 4 nights
    • Submitted via mobile

    great place to stay

    near shopping

    Stayed in November 2022

  • Reviewed: 11 October 2022

    10
    Home from home in Cebu City !!
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 5 nights
    • Submitted via mobile

    As far as dislikes I cannot think of anything that I didn't like about this hotel apart from the weather! But hey it can't all be perfect can it?

    After a very long and arduous journey I was greeted at reception by a very warm welcome! I have stayed in probably hundreds of hotels and venues around the world but Alpa City Suites must rate in the top three! Proving that you don't have to break the bank for a very comfortable home away from home experience. The staff are perfect! Very nice, polite smiling whilst running a near perfect operation! The large bed was so comfortable set in a very well appointed and comfortable air conditioned room! The breakfast was a choice of local tastes through to more western pallets but believe me they were all very lovely served again with a welcoming morning smile! I literally cannot find fault with anything and would not hesitate to stay here again!

    Stayed in October 2022

  • Reviewed: 1 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Rates were quite high during sinulog festival

    Very good location and big room, served us well

    Stayed in January 2025

  • Reviewed: 20 January 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Locks were broken to the door. Had to be escorted each time in and out of the hotel. Dead flies on the floor. No one at front desk available during check out. No explanation of tv/ wifi or the restaurant. No menu in the room. Tv was broken. Definitely needs to be remodeled. Room did not match the photos.

    Cold AC and hot shower. Black out curtains

    Stayed in January 2025

  • Reviewed: 27 August 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    The executive suite wasn't good. Gives off creepy vibes and pretty old. The towels were too old and gives off white-ish color already. The bathroom floor wasn't that clean. The cable TV didn't have a good reception. The parking space is too steep and small. I was a bit disappointed when I saw the room.

    The staff are friendly.

    Stayed in August 2024

  • Reviewed: 24 August 2024

    7.0
    It was okay.
    • Solo traveller
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    Old cramp rooms. Aged lighting does not help

    Location.

    Stayed in August 2024

  • Reviewed: 15 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Only two towels and no wash cloths. The towels were not very absorbent. Poor water pressure in shower. The website indicated that this was a three star hotel and it appeared to be no better than any standard road side motel in the US. Everything was clean, but shabby.

    The staff was very cheerful , friendly and professional. Very cool air conditioner and very good refrigerator. Bed was comfortable and the room was quiet even though we are on a busy street. The water was nice and hot.

    Stayed in May 2023

  • Reviewed: 3 March 2023

    5.0
    Good location.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    The room was old and needed a spruce up. Calling it an Executive Suite was a stretch.

    Good location near shopping and eating areas. Staff were very friendly. Room was clean.

    Stayed in March 2023

  • Reviewed: 28 January 2023

    3.0
    If you have a choice, find somewhere else.
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room is poorly maintained. Rust is everywhere. Their TV is not functioning well. Their customer service and room service is crappy. There’s a lot more to complain but to summarize, almost everything.

    The staff are welcoming and warm. It’s also cheap when it comes to price.

    Stayed in January 2023

  • Reviewed: 17 January 2023

    2.0
    Welcoming staff but the towels smelled like lechon, had an old air conditioning system, overpriced for such poor ameniti
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Our towels smelled like smoked ham and the air conditioner made us feel sick. It was hard to decide between being really sweaty at night and feeling like our throats were inhaling bad air. It’s an old air conditioning system the least they could do is change the filter. But yeah maybe the smoked ham smelling towels was worse for my wife who just needed to feel clean after traveling so much.

    there is a big fridge

    Stayed in January 2023

  • Reviewed: 3 January 2023

    7.0
    it was a good 5-day stay
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 5 nights
    • Submitted via mobile

    none

    great staff, convenient location

    Stayed in January 2023

  • Reviewed: 21 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    the room smelled of smoking

    friendly staff

    Stayed in November 2022

  • Reviewed: 20 April 2023

    5.0
    The staffs are nice and helpful but the building and equipment quite old.
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 4 nights
    • Submitted via mobile

    The building and equipments are old.

    The staff are nice and helpful

    Stayed in April 2023

  • Reviewed: 23 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 11 December 2024

    10
    Exceptional
    • Business trip
    • Group
    • Superior Suite
    • Stayed 1 night

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 17 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 8 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Royal Suite
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

Showing 1 – 25

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