Hernan Cortes Corner F. Cabahug Streets (Ayala Access Road), Cebu, Mandaue, 6014 Cebu City, Philippines
Based on 43 hotel reviews
8.6Cleanliness
8.2
Comfort
8.6
Location
8.2
Facilities
8.4
Staff
9.4
Value for money
8.5
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 13 July 2025
Mitchell
United StatesThere a little bid of mold in the shower caulking that needs to be removed.
Clean room; comfortable huge bed; quiet; friendly and accommodating staff; great refrig. and a/c.
Stayed in July 2025
Reviewed: 27 April 2025
Ray
PhilippinesVery nice.
Stayed in April 2025
Reviewed: 13 August 2024
Gero
AustraliaNone
Very quiet hotel, clean and accomodating staff.
Stayed in July 2024
Reviewed: 17 April 2024
Guyguy55
United StatesGreat value Had dinner , food and service was awesome
Stayed in April 2024
Reviewed: 22 January 2023
Gi
Czech RepublicThere was no notice that the guest has to make a deposit in cash. Communication via Booking was a bit slow. Location: the hotel is in the very center of difficult to across the street around.
Great price for the facilities and location. Very kind staff. Clean and spacious room with sunlight.
Stayed in November 2022
Reviewed: 11 January 2023
Gary
PhilippinesAs the room was clean and comfortable, it was still lacking. It has a fridge, kettle, sink, countertop and microwave, but no dishes or utensils. Just 2 cups and free coffee and tea. Some of the fixtures were in need of maintenance. So for the money I was a little disappointed.
Over all. The staff was very friendly. The room was clean and comfortable. Overall the hotel is well kept and comfortable.
Stayed in January 2023
Reviewed: 9 December 2022
Veronica
Bosnia and HerzegovinaThe reviews spoke of a fantastic breakfast. According to staff, there was a fabulous buffet pre COVID. Now guests get a disappointing plated breakfast.The neighborhood was iffy.
Nice comfy bed, large room with window., Micro, fridge and coffee pot. Quiet.
Stayed in December 2022
Reviewed: 28 November 2022
Roger
Panamagreat place to stay
near shopping
Stayed in November 2022
Reviewed: 11 October 2022
Graham
United KingdomAs far as dislikes I cannot think of anything that I didn't like about this hotel apart from the weather! But hey it can't all be perfect can it?
After a very long and arduous journey I was greeted at reception by a very warm welcome! I have stayed in probably hundreds of hotels and venues around the world but Alpa City Suites must rate in the top three! Proving that you don't have to break the bank for a very comfortable home away from home experience. The staff are perfect! Very nice, polite smiling whilst running a near perfect operation! The large bed was so comfortable set in a very well appointed and comfortable air conditioned room! The breakfast was a choice of local tastes through to more western pallets but believe me they were all very lovely served again with a welcoming morning smile! I literally cannot find fault with anything and would not hesitate to stay here again!
Stayed in October 2022
Reviewed: 1 February 2025
Mark
United KingdomRates were quite high during sinulog festival
Very good location and big room, served us well
Stayed in January 2025
Reviewed: 20 January 2025
Craig
United StatesLocks were broken to the door. Had to be escorted each time in and out of the hotel. Dead flies on the floor. No one at front desk available during check out. No explanation of tv/ wifi or the restaurant. No menu in the room. Tv was broken. Definitely needs to be remodeled. Room did not match the photos.
Cold AC and hot shower. Black out curtains
Stayed in January 2025
Reviewed: 27 August 2024
Juralyn
PhilippinesThe executive suite wasn't good. Gives off creepy vibes and pretty old. The towels were too old and gives off white-ish color already. The bathroom floor wasn't that clean. The cable TV didn't have a good reception. The parking space is too steep and small. I was a bit disappointed when I saw the room.
The staff are friendly.
Stayed in August 2024
Reviewed: 24 August 2024
Kenneth
PhilippinesOld cramp rooms. Aged lighting does not help
Location.
Stayed in August 2024
Reviewed: 15 May 2023
Tyrrell
United StatesOnly two towels and no wash cloths. The towels were not very absorbent. Poor water pressure in shower. The website indicated that this was a three star hotel and it appeared to be no better than any standard road side motel in the US. Everything was clean, but shabby.
The staff was very cheerful , friendly and professional. Very cool air conditioner and very good refrigerator. Bed was comfortable and the room was quiet even though we are on a busy street. The water was nice and hot.
Stayed in May 2023
Reviewed: 3 March 2023
Mark
AustraliaThe room was old and needed a spruce up. Calling it an Executive Suite was a stretch.
Good location near shopping and eating areas. Staff were very friendly. Room was clean.
Stayed in March 2023
Reviewed: 28 January 2023
Gialina
United Arab EmiratesThe room is poorly maintained. Rust is everywhere. Their TV is not functioning well. Their customer service and room service is crappy. There’s a lot more to complain but to summarize, almost everything.
The staff are welcoming and warm. It’s also cheap when it comes to price.
Stayed in January 2023
Reviewed: 17 January 2023
Thibaut
FranceOur towels smelled like smoked ham and the air conditioner made us feel sick. It was hard to decide between being really sweaty at night and feeling like our throats were inhaling bad air. It’s an old air conditioning system the least they could do is change the filter. But yeah maybe the smoked ham smelling towels was worse for my wife who just needed to feel clean after traveling so much.
there is a big fridge
Stayed in January 2023
Reviewed: 3 January 2023
Mary
Australianone
great staff, convenient location
Stayed in January 2023
Reviewed: 21 November 2022
Ido
Netherlandsthe room smelled of smoking
friendly staff
Stayed in November 2022
Reviewed: 20 April 2023
Anonymous
ThailandThe building and equipments are old.
The staff are nice and helpful
Stayed in April 2023
Reviewed: 23 April 2025
Bustamante
PhilippinesThere are no comments available for this review
Stayed in April 2025
Reviewed: 11 December 2024
Hemeh
PhilippinesThere are no comments available for this review
Stayed in December 2024
Reviewed: 17 August 2024
Roland
PhilippinesThere are no comments available for this review
Stayed in July 2024
Reviewed: 8 February 2024
Michael
PhilippinesThere are no comments available for this review
Stayed in February 2024
Showing 1 – 25
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