Reviews of Amax Inn Makati
7556 Santillan Amax Inn Makati, Makati, 1230 Manila, Philippines
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Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewRoom smell is unpleasant when i arrived
No clothes hanger during bedtime
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe breakfast was wonderful (options for both Filipino and Western style). The staff were helpful and kind. The location was great. It's great value for the money.
The first floor rooms have a lot of mildew. We initially had a family room on the first floor but we requested to change to the second floor, where the mildew odor was not as strong. I would suggest you get a room on the second floor.
Dear Sir Donald, Thank you for taking the time to share your feedback. We're so pleased to hear that you enjoyed our breakfast offerings, appreciated our staff’s hospitality, and found value in our location and services. We also sincerely appreciate you bringing the issue of mildew in the first-floor rooms to our attention. We understand how important a fresh and comfortable environment is, and we're currently addressing this concern with our housekeeping and maintenance teams to ensure it’s resolved promptly. Your suggestion to stay on the second floor is helpful, and we’ll certainly use this feedback to continue improving the guest experience. We hope to welcome you back in the future, and we’ll be sure to make your next stay even more enjoyable. Best Regards AMAX INN MAKATI MANAGEMENT
Dear Sir Donald, Thank you for taking the time to share your feedback. We're so pleased to hear that you enjoyed our breakfast offerings, appreciated our staff’s hospitality, and found value in our location and services. We also since… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThere is cooler every corner hot and cold water. Also the breakfast it was awesome ! The bed was also comfy ...
The toilet , was in mess . Water flow in the bowl , meed to pump it and closed the water . We ask the maintenance to fix it but it wasnt fix . Til my brother did it ! Also the aircon not that cold inside ..
Dear Sir Ernelie Thank you for taking the time to share your experience with us. We're truly glad to hear that you enjoyed your stay overall, especially the availability of hot and cold water, our delicious breakfast, and the comfort of the bed. Your kind words mean a lot to our team. We sincerely apologize for the issues you encountered with the toilet and air conditioning. This is certainly not the standard we strive to maintain. Your feedback has been shared with our maintenance team to ensure such matters are resolved more promptly and thoroughly in the future. We appreciate your understanding and thank your brother for stepping in. Your comments help us improve, and we hope to welcome you back again soon for an even better stay. Warm regards, Amax Inn Makati Management
Dear Sir Ernelie Thank you for taking the time to share your experience with us. We're truly glad to hear that you enjoyed your stay overall, especially the availability of hot and cold water, our delicious breakfast, and the comfort o… Show more
Reviewed: 13 August 2025 · Stayed in May 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe property was ideally located between BGC and the airport. We were only there for one night but our stay was comfortable!
The property didnt have elevators for heavy luggages which puts it on a disadvantage.
Dear John Christian, Thank you for taking the time to share your feedback. We’re pleased to hear that you had a comfortable stay and found our location convenient between BGC and the airport. We understand that the lack of an elevator can be an inconvenience, especially when traveling with heavy luggage. Your feedback is truly appreciated, and we will certainly keep this in mind as we continue working to improve our facilities and guest experience. We hope to have the opportunity to welcome you again in the future! Warm regards, AMAX INN MAKATI MANAGEMENT
Dear John Christian, Thank you for taking the time to share your feedback. We’re pleased to hear that you had a comfortable stay and found our location convenient between BGC and the airport. We understand that the lack of an elevator can… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in March 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe room is clean and neat. The staff are friendly and accommodating.
Dear Ma’am Cristal Thank you so much for taking the time to share your experience at Amax Inn Makati! We're truly delighted to hear that you enjoyed your stay and that we were able to meet your expectations. Your comfort and satisfaction are always our top priorities, and it means a lot to us to know we delivered on that. We especially appreciate your kind words about our staff and our rooms — your feedback truly encourages us to continue providing the best service possible. We look forward to welcoming you back for another wonderful stay in the future. Until then, stay safe and may you continue to be blessed. Warm regards, Amax Inn Makati Management
Dear Ma’am Cristal Thank you so much for taking the time to share your experience at Amax Inn Makati! We're truly delighted to hear that you enjoyed your stay and that we were able to meet your expectations. Your comfort and satisfacti… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewThe staff was very helpful. I ask for cable charger she give me.
At the property I found out that I have to upgrade my room. They ask me to pay the double price for the one room upgrade. They have bed bugs under my pillow. I kill one and there was lots of blood coming out of it. I couldn't sleep because of them.
Ma'am Zahida Thank you for taking the time to share your experience. We're glad to hear that you found our staff helpful—especially when assisting with your charger request. We always aim to provide attentive service to all our guests. However, we're truly sorry to hear about the concerns you encountered during your stay, particularly regarding the room upgrade and the issue with bed bugs. Please accept our sincerest apologies for the inconvenience and discomfort this caused you. This is certainly not the experience we want any of our guests to have. Your feedback has been taken very seriously. We are now conducting a thorough inspection and taking the necessary steps to ensure our rooms are pest-free and that such issues do not happen again. Regarding the room upgrade pricing, we will also review our communication and pricing policy to make sure everything is clearly explained and handled fairly. We value your feedback as it helps us improve, and we hope you’ll consider giving us another chance to provide a better experience in the future. Warm regards, Amax Inn Makati Management
Ma'am Zahida Thank you for taking the time to share your experience. We're glad to hear that you found our staff helpful—especially when assisting with your charger request. We always aim to provide attentive service to all our gue… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewI recently had the experience of staying four nights at Amax Inn during my first visit to Manila, and I was genuinely satisfied. Despite arriving late—after 10 PM—check-in was efficient and hassle-free. The room was clean, comfortable, and equipped with everything I needed for a relaxing stay. What stood out most was the quiet atmosphere and the professionalism of the staff. Each morning, I enjoyed a complimentary breakfast, which added great value to my stay. The hotel’s location is another plus—just a short walk from restaurants, convenience stores like 7-Eleven, public transportation, and a nearby laundromat. Overall, Amax Inn offers good value for the price and is a convenient and comfortable choice for travelers looking for a seamless Manila stay.
Dear Ma’am/Sir, Thank you for taking the time to rate your experience at Amax Inn Makati! We’re thrilled to hear that you enjoyed your stay and that we were able to meet your expectations. Our team is committed to providing exceptional service and comfortable accommodations to all our guests, and it’s always rewarding to know we succeeded. We sincerely appreciate your feedback and hope to welcome you back soon for another wonderful stay. Stay safe, and God bless! Warm regards, Amax Inn Makati Management
Dear Ma’am/Sir, Thank you for taking the time to rate your experience at Amax Inn Makati! We’re thrilled to hear that you enjoyed your stay and that we were able to meet your expectations. Our team is committed to providing exceptiona… Show more
Reviewed: 23 April 2025 · Stayed in February 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewAffordable and very clean place
Balcony
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewTv not working, shower to be fixed
Reviewed: 24 March 2025 · Stayed in February 2025
Verified reviewVery Comfortable.
Dear Mam/Sir Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Stay safe and God bless you. Amax Inn Makati Management
Dear Mam/Sir Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests,… Show more
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewDear Mam/Sir Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay! Stay safe and God bless you. Amax Inn Makati Management
Dear Mam/Sir Thank you for taking the time to rate our hotel! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests,… Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 February 2025 · Stayed in December 2024
Verified reviewReviewed: 13 February 2025 · Stayed in January 2025
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified review