7.0

Reviews of Appleone Ayala Condo with Balcony

Ayala Road, 6000 Cebu City, Philippines

  • Susan

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review
  • Grant

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review

    The location, and the apartment layout while small is seviceable.

    Bullshit, the property replied with a load of lies. No one offered me anything in the way of towels, room cleaning and/or sheet changes in 14 days! I was chasing the Admin for the building daily to contact the owner/manager to get fresh towels, but I only did that for the first four days; after that, I stopped trying. I never once heard from the owner/manager of the unit in 14 days. I extended my stay only because of the location, for which I was there. I showered at a friend's apartment in Calyx Residences (a ten-minute walk) and took the sheets and towels to a laundry. Not managed at all, absent owners who think Booking.com places manage themselves! Only got hold of the owner once in 14 days to request servicing for clean towels. The room was not serviced, and sheets were not changed once in 14 days! I had to arrange laundry of towels and sheets, because the owner refused to be contacted, never again. The bed has poor old soft foam mattress.

  • Grant

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    The studio apartments are fair, the AC works, the electronic entry system saves carrying cards and keys. The location with 5 minutes walk to Ayala Mall is probably its best asset.

    Appleone, Room 1803 (with balcony) at Cebu, Philippines is the WORST lodging EXPERIENCE I've ever had. I have been staying at Airbnb or B.com "so called" managed properties the world over since 2009. I booked this property through B.com where the self titled owner/manager was only contactable once and was convinced it was an Airbnb rental! The towels were only changed once in 14 days (after I kept chasing the bldg management for 2 days). The shower head only drips out water and is pathetic. There is seldom HOT WATER, to shower and no hot water over the kitchen sink. The room was never cleaned, nor are there appropriate cleaning tools provided. The sheets were never changed and towels changed once in 14 days. I had to take them to the laundry myself.... Maybe the other rented rooms here are managed OK, although they were empty for 95% of the time during my 14 days! #1803 has an owner/manage who is completely uncontactable, and provides no service and obviously is only interested in the money generated, and obviously prefers Airbnb...

    Property response:

    Dear Grant, Thank you for your review. We would like to address several inaccuracies in your feedback. Our unit is a private condominium rental, not a hotel, and we do not advertise daily housekeeping or linen changes during your stay. Guests are expected to maintain the unit during their booking, and we provide a clean and sanitized space upon check-in. There is no cleaning fee charged during your stay, unlike hotels or serviced apartments. As for the hot water, it is important to understand that in many condominiums in the Philippines, including ours, hot water is typically available only in the shower and not in the kitchen sink — a detail common in this market. It’s also important to note that despite your expressed dissatisfaction, you voluntarily extended your stay for an additional seven days, which raises questions about the severity of the issues mentioned. We strive to provide a fair and affordable accommodation option, and we are transparent about what guests can expect. We encourage future guests to review listings carefully to ensure our property meets their expectations. Thank you. Sincerely, Ethel

    Dear Grant, Thank you for your review. We would like to address several inaccuracies in your feedback. Our unit is a private condominium rental, not a hotel, and we do not advertise daily housekeeping or linen changes during your stay. Gu… Show more

    Appleone Ayala Condo with Balcony
    17 April 2025
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  • Nestor

    Reviewed: 4 April 2025 · Stayed in March 2025

    Verified review
  • Logan

    Reviewed: 30 March 2025 · Stayed in February 2025

    Verified review
  • Logan

    Reviewed: 30 March 2025 · Stayed in February 2025

    Verified review
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  • Logan

    Reviewed: 28 February 2025 · Stayed in February 2025

    Verified review
  • Grant

    Reviewed: 26 January 2025 · Stayed in January 2025

    Verified review

    The location was the best attribute.

    The absent landlord, and the untrained security staff in the lobby is no way to manage a place to stay. I arrived at 10 pm after traveling for 8 hours to be subjected to an over zealous under trained person who didn't know how to provide me entry to the 18th floor, and the apartment I'd rented!

  • Buddington

    Reviewed: 23 July 2024 · Stayed in July 2024

    Verified review

    The location to general shopping

    The room was not cleaned. The room was infested with rats and the air conditioning hardly work. There was also a lot of noise coming from construction being done across the street.

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  • 7.0 Good
    Gentry

    Reviewed: 9 July 2024 · Stayed in July 2024

    Verified review

    I like the staff and how friendly they were. I also enjoyed how close it was to the mall

    There were mice in the room i caught 2 but a 3rd one showed up and i dont know how many more there are

  • Tao

    Reviewed: 11 May 2024 · Stayed in May 2024

    Verified review

    Nice bed, grand balcony, convenient location

    The suite is perfect, while the building is half unoccupied and there is mouse from other places that sneak into your room, making some noise at night.

  • Winfred

    Reviewed: 27 April 2024 · Stayed in April 2024

    Verified review

    Clean and comfy

    I was expecting a bidet.

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  • Jessa

    Reviewed: 16 October 2023 · Stayed in October 2023

    Verified review
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