Everything was perfect.

The resort is amazing, very well manteined in every detail. The staff is very welcoming and nice, always happy to support. Alex and Romain, the owners, welcomed us like old friends, making us feel at home. We have also been very lucky as we were the only two guests temporarily hosted in the resort, so we had the chance to enjoy it a lot.

Stayed in June 2025

The room let in all of the noise from the staff area- we were woken every morning at 6.30

Lovely location. Very comfortable room.

Stayed in February 2025

Nothing

Excellent service, professional and courteous staff and really good breakfast choices. Rooms and grounds are comfortable, pretty and refreshing.

Stayed in February 2025

This was just amazing! Truly relaxing stay. I really recommend to try tai massage. We stayed in lower garden room, the open bathroom was wow. Also I really recommend to have dinner in the hotel, kitchen is very tasty. Lunch options are a bit limited, mostly nice small bites. Hotel offers free pick up/drop off from/to airport in case of booking more than 5 nights. Staff and owners are very attentive

Stayed in January 2025

I really can’t think of anything that I did not like about this property. The beach is beautiful, but definitely a working beach for the fisherman and locals. Very fun to watch everyone getting ready in the morning and lots of people came there to watch the sunset. It was very entertaining to sit at The beach bar and watch all of the shuttles go back-and-forth to White Island.

This was our favorite place to stay on our month long trip! Loved our upper garden suite — beautiful room and view, great comfortable patio, big bathroom, architectural features. Lovely. All the little things were thought about— drying rack, fan, basket for the pool/beach, coffee/creamer/sugar, umbrella, vanity kit, everything you could think of! The staff could not be more amazing or helpful. From the very first minute, we got there, the women at the reception were absolutely wonderful. Cold class and yummy lemonade were provided. A thorough tour of the room and amenities. The manager/owner robin was fantastic as well and very helpful with recommendations, etc. The food at the restaurant and bar was delicious and good value. We hate every breakfast there as it was included in our room price and we were not disappointed! There are dogs and cats that live at the resort and they were delightful

Stayed in January 2025

Very nice accomodation at Camiguin island. Staff is super friendly and helpfull. Food is delicious and the area at the hotel is beautiful. We were very happy to stay at Balai sa Baibai and really recommand this place.

Stayed in January 2025

It was perfect.

I've never experienced a more welcoming staff, everybody was amazing. The location, the people, the food and the atmosphere were perfect!! 10/10

Stayed in July 2024

Beautiful beach resort, well maintained and with excellently trained staff. The food was fresh and prepared well. We booked a tour of the island and it was a great day, made special by Janice, our guide.

Stayed in August 2024

We felt like we were at home since the first minute. Thank you very much to all the staff.

Stayed in July 2024

Nothing at all

Everything.

Stayed in June 2024

I would have liked a softer bed, however, I think a medium to firm bed is common in the Philippines.

The overall ambiance of the villa with private pool is very cozy and serene. My mom was also impressed with their king room with pool view. The entire resort is well kept; the staff are friendly and accommodating; and the food are delicious.

Stayed in March 2024

Everything was right. Just as a recommendation, they should expand the food offer.

Everything was perfect. The attention of the staff and the room were amazing. If we have the chance to go back to Camiguin we will stay in this hotel for sure!

Stayed in August 2023

Most beautiful Island in Philippines and best resort. They treat you as a prince. Lovely management and employees:-) we will continue me back. Pedro & Alberto

Stayed in August 2023

Villa with the pool has a family of sparrows sharing the room which is fine except the bird droppings get into the sitting area and the pool! Probably a better thing to take out the blinder box which houses the family of sparrows.

Superb restaurant! Love the spacious sitting area in the Catarman room(pool villa). Love the decor. Fantastic spa service. Top notch staff! Very professional.

Stayed in August 2023

None

Quiet and relaxing

Stayed in June 2023

Massage was just ok, restaurant menu was a little limited. Since the hotel was so central though, we were able to find lots of other options.

Gorgeous hotel with all you could ask for. Staff was super helpful, gorgeous grounds and very comfortable room. Location was super convenient very easy to get transport to nearby restaurants.

Stayed in June 2023

None.

I am exceptionally grateful for the overall service we received all throughout our stay, especially with our unusual circumstances when we arrived. Alessandra and every staff we had the pleasure to interact with were warm and accommodating. I’m looking forward to coming back to Balai sa Baibai.

Stayed in June 2023

Few options for eating, but many restaurants around

Quality of villa and place, very kind staff employees, spa

Stayed in May 2023

The hotel is not in a town and you will need a transport, motorbike or something to move around. Not something bad, just a recommendation.

This resort is simply perfect. The owners and staff are really nice and are always trying to make your stay better. You have two pools that in our case were always empty and we enjoyed them a lot. The food in the restaurant was really good for us and it is a really calm place to relax (even if in our case another resort is being constructed really close, but this is not something bad, it is just the situation these days). We also met a lovely dog that is living in the resort. We definitely recommend this place and we take really good memories back home. Thank you all for everything.

Stayed in April 2023

tours and transport costs roughly 3-times higher vs DIY/arranged locally (absolutely no reason to pay 3500php pp for a Mantigue Island tour… or 800php for 15min ferry transfer)

great atmosphere, great sunset bar, great food, very friendly service, we heard diving with them must be great too

Stayed in April 2023

We had a wonderful stay here. We loved it that its private and quiet. Place was welcoming and I like that all the staff are friendly and nice especially Rachel (she was the receptionist and she was our tour guide, very informative). Love the full massage too! Will stay here If I come visit Camiguin again! :)

Stayed in April 2023

it’s quite and peaceful place, clean and well maintained close to the beach …

Stayed in March 2023

The check in was very welcoming. staff was informative. The property was amazing and great location. The owners were very nice and friendly. we had a great conversation. I highly recommend this place

Stayed in February 2023

There was light going to room (pool view) during the night. Having black out curtain, would be nice.

everything perfect

Stayed in February 2023