Reviews of Balai sa Baibai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Agoho, Camiguin, 9100 Mambajao, Philippines
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Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe resort is amazing, very well manteined in every detail. The staff is very welcoming and nice, always happy to support. Alex and Romain, the owners, welcomed us like old friends, making us feel at home. We have also been very lucky as we were the only two guests temporarily hosted in the resort, so we had the chance to enjoy it a lot.
Everything was perfect.
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewLovely location. Very comfortable room.
The room let in all of the noise from the staff area- we were woken every morning at 6.30
Dear Carol, It was lovely to have you as our guests and we are very happy that you liked our resort and your room. We apologize for the noise from the staff area and we will make sure to improve and forward this matter immediately. Thank you so much for staying with us. Kind regards, Alessandra
Dear Carol, It was lovely to have you as our guests and we are very happy that you liked our resort and your room. We apologize for the noise from the staff area and we will make sure to improve and forward this matter immediately. Thank yo… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 4 February 2025 · Stayed in February 2025
Verified reviewExcellent service, professional and courteous staff and really good breakfast choices. Rooms and grounds are comfortable, pretty and refreshing.
Nothing
Dear Paul, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay with us. Creating a comfortable and refreshing atmosphere for our guests is what we strive for. We hope to welcome you back to Balai sa Baibai soon! Thank you for being our guest. All the best and kind regards, Alessandra
Dear Paul, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay with us. Creating a comfortable and refreshing atmosphere for our guests is what we strive for. We hope to welcome you back to Balai sa Bai… Show more
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewThank you so much Marcel! It was very nice having you as our guests. Kind regards, Alessandra
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewThis was just amazing! Truly relaxing stay. I really recommend to try tai massage. We stayed in lower garden room, the open bathroom was wow. Also I really recommend to have dinner in the hotel, kitchen is very tasty. Lunch options are a bit limited, mostly nice small bites. Hotel offers free pick up/drop off from/to airport in case of booking more than 5 nights. Staff and owners are very attentive
Dear Anastasia, Thank you so much for your wonderful review! We're thrilled to hear that you had a relaxing stay and enjoyed the Thai massage, our open-air bathroom, and our restaurant Your feedback on the lunch options is appreciated, and we'll keep it in mind for future improvements. It was a pleasure hosting you, and we hope to welcome you back to Balai sa Baibai soon! Kind regards, Alessandra
Dear Anastasia, Thank you so much for your wonderful review! We're thrilled to hear that you had a relaxing stay and enjoyed the Thai massage, our open-air bathroom, and our restaurant Your feedback on the lunch options is appreciated, … Show more
Reviewed: 21 January 2025 · Stayed in December 2024
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewThis was our favorite place to stay on our month long trip! Loved our upper garden suite — beautiful room and view, great comfortable patio, big bathroom, architectural features. Lovely. All the little things were thought about— drying rack, fan, basket for the pool/beach, coffee/creamer/sugar, umbrella, vanity kit, everything you could think of! The staff could not be more amazing or helpful. From the very first minute, we got there, the women at the reception were absolutely wonderful. Cold class and yummy lemonade were provided. A thorough tour of the room and amenities. The manager/owner robin was fantastic as well and very helpful with recommendations, etc. The food at the restaurant and bar was delicious and good value. We hate every breakfast there as it was included in our room price and we were not disappointed! There are dogs and cats that live at the resort and they were delightful
I really can’t think of anything that I did not like about this property. The beach is beautiful, but definitely a working beach for the fisherman and locals. Very fun to watch everyone getting ready in the morning and lots of people came there to watch the sunset. It was very entertaining to sit at The beach bar and watch all of the shuttles go back-and-forth to White Island.
Dear bull-tomer Thank you so much for your heartfelt review! We’re super happy to hear that Balai sa Baibai was your favorite place to stay during your month-long trip – what a compliment! 😊 We’re delighted that you enjoyed the upper garden suite. It’s wonderful to know that the little touches, like the drying rack and beach basket, added to your experience. Your kind words about our staff truly mean a lot, as we strive to make every guest feel welcome from the moment they arrive. It’s also great to hear that our food and bar offerings met your expectations! We agree – the beach has its own unique charm with its lively activity and stunning sunsets. Watching the fishermen and White Island shuttles is always an entertaining experience, and we’re glad you enjoyed it too. Thank you again for your thoughtful feedback. It was a pleasure having you, and we hope to welcome you back for another memorable stay! Kind regards, Alessandra
Dear bull-tomer Thank you so much for your heartfelt review! We’re super happy to hear that Balai sa Baibai was your favorite place to stay during your month-long trip – what a compliment! 😊 We’re delighted that you enjoyed the upper gard… Show more
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewVery nice accomodation at Camiguin island. Staff is super friendly and helpfull. Food is delicious and the area at the hotel is beautiful. We were very happy to stay at Balai sa Baibai and really recommand this place.
Dear Annelieke, Thank you so much for your kind review. We are very happy that you enjoyed your stay and our food :). It was really nice having you as our guest. Thank you for recommending us. We wish you all the best and kind regards, Alessandra
Dear Annelieke, Thank you so much for your kind review. We are very happy that you enjoyed your stay and our food :). It was really nice having you as our guest. Thank you for recommending us. We wish you all the best and kind regards, Ales… Show more
Reviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 12 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 August 2024 · Stayed in July 2024
Verified reviewI've never experienced a more welcoming staff, everybody was amazing. The location, the people, the food and the atmosphere were perfect!! 10/10
It was perfect.
Dear Georg, what an amazing review! Thank you so much for your super kind words, this makes us very happy. We are delighted, that you enjoyed your stay with us. Thank you for being our guest. We wish you all the best and take care. Kind regards, Alessandra
Dear Georg, what an amazing review! Thank you so much for your super kind words, this makes us very happy. We are delighted, that you enjoyed your stay with us. Thank you for being our guest. We wish you all the best and take care. Kind reg… Show more
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewBeautiful beach resort, well maintained and with excellently trained staff. The food was fresh and prepared well. We booked a tour of the island and it was a great day, made special by Janice, our guide.
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our resort and had a fantastic experience on your island tour. Janice will be delighted to know she made your day extra special! We hope to welcome you back soon for more memorable moments. Safe travels! 🌴✨
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our resort and had a fantastic experience on your island tour. Janice will be delighted to know she made your day extra special! We hope t… Show more
Reviewed: 31 July 2024 · Stayed in July 2024
Verified reviewReviewed: 23 July 2024 · Stayed in July 2024
Verified reviewWe felt like we were at home since the first minute. Thank you very much to all the staff.
Thank you so much Laura! We are very happy having you as our guest. All the best and stay safe, Alessandra
Reviewed: 21 June 2024 · Stayed in June 2024
Verified reviewEverything.
Nothing at all
Thank you so much for your kind review Daniel
Reviewed: 24 March 2024 · Stayed in March 2024
Verified reviewThe overall ambiance of the villa with private pool is very cozy and serene. My mom was also impressed with their king room with pool view. The entire resort is well kept; the staff are friendly and accommodating; and the food are delicious.
I would have liked a softer bed, however, I think a medium to firm bed is common in the Philippines.
Dear Dulce Amor, thank you so much for your kind review. We are happy, that you enjoyed your stay with us. Thank you for being our guests, it was very nice meeting you. Take care and kind regards, Alessandra
Reviewed: 25 February 2024 · Stayed in January 2024
Verified reviewReviewed: 8 November 2023 · Stayed in November 2023
Verified reviewReviewed: 31 August 2023 · Stayed in August 2023
Verified reviewEverything was perfect. The attention of the staff and the room were amazing. If we have the chance to go back to Camiguin we will stay in this hotel for sure!
Everything was right. Just as a recommendation, they should expand the food offer.
Dear Lucía, thank you very much for your kind review. We are very happy that you enjoyed your stay with us and that you felt comfortable. Thank you also for the recommendation about our food offer. In our restaurant it is very important to us to prepare everything homemade and very fresh. we believe that with a huge menu this can no longer be ensured. We are extending our food offer with our daily and weekly specials. It was very nice having you as our guests. We wish you all the best and take care, Alessandra
Dear Lucía, thank you very much for your kind review. We are very happy that you enjoyed your stay with us and that you felt comfortable. Thank you also for the recommendation about our food offer. In our restaurant it is very important to … Show more
Reviewed: 16 August 2023 · Stayed in August 2023
Verified reviewMost beautiful Island in Philippines and best resort. They treat you as a prince. Lovely management and employees:-) we will continue me back. Pedro & Alberto
Dear Pedro, dear Alberto, thank you so much for your super kind review. It was a real pleasure meeting both of you and to have you as our guests for so many days. We hope to see you soon again. You still have some rooms to discover ;). Meanwhile we wish you all the best and take care. Alessandra
Dear Pedro, dear Alberto, thank you so much for your super kind review. It was a real pleasure meeting both of you and to have you as our guests for so many days. We hope to see you soon again. You still have some rooms to discover ;). Mean… Show more
Reviewed: 12 August 2023 · Stayed in August 2023
Verified reviewSuperb restaurant! Love the spacious sitting area in the Catarman room(pool villa). Love the decor. Fantastic spa service. Top notch staff! Very professional.
Villa with the pool has a family of sparrows sharing the room which is fine except the bird droppings get into the sitting area and the pool! Probably a better thing to take out the blinder box which houses the family of sparrows.
Dear Yeonwook, We are very happy that you enjoyed your stay with us. Thank you so much for your kind review, we really appreciate it. We will definitely make sure the family of sparrows will move out. Thank you for telling us. We wish you all the best and kind regards Alessandra
Dear Yeonwook, We are very happy that you enjoyed your stay with us. Thank you so much for your kind review, we really appreciate it. We will definitely make sure the family of sparrows will move out. Thank you for telling us. We wish you … Show more
Reviewed: 11 July 2023 · Stayed in June 2023
Verified reviewQuiet and relaxing
None
Dear Patrick, thank you so much for your kind review. Thank you for being our guest. Kind regards, Alessandra
Reviewed: 6 July 2023 · Stayed in June 2023
Verified reviewGorgeous hotel with all you could ask for. Staff was super helpful, gorgeous grounds and very comfortable room. Location was super convenient very easy to get transport to nearby restaurants.
Massage was just ok, restaurant menu was a little limited. Since the hotel was so central though, we were able to find lots of other options.
Dear Carrie, thank you so much for your kind review. We are very happy that you enjoyed your stay with us. Thank you for being our guest. We wish you all the best and kind regards, Alessandra