Beautiful location, great staff, nice and quiet

Stayed in August 2025

Bathrooms could do with a clean and ants in bathroom

Peaceful and serene

Stayed in August 2025

Maybe the location but once we sorted out transport it was fine.

The staff was amazing. So accommodating. Rooms were great.

Stayed in June 2025

None

1. The staff were very friendly and helpful. Despite our very late booking due to a flight cancellation, they assisted us kindly even late at night. 2. The location is about 15 minutes from the airport by van or local tricycle (tuk-tuk). 3. The hotel is peaceful and surrounded by lots of trees. The building itself is beautiful — it reminded me of a mountain chalet in Europe. After the hustle and bustle of Manila, this place felt like a peaceful retreat in nature. 4. The bed was comfortable. Unfortunately, adjusting the hot water was a bit tricky, but with the warm weather, it was still manageable. The water pressure was good. 5. The restaurant is in a separate building next door — a lovely setting with bamboo huts nestled between mango trees. Breakfast is around €5, and you just need to let them know in advance what time you’d like it. They can also bring the food to your room if needed. 6. The price is very reasonable for what you get.

Stayed in July 2025

Staff are awesome. Restaurant close is great and so pretty

Stayed in July 2025

Water is not available. No shops around

Scenic

Stayed in June 2025

Very unique property. It felt like it was in its own world! The restaurant is great.

Stayed in May 2025

Great location. Did not have breakfast.

Stayed in June 2025

We were in a ground floor room and could here people above us who were quite noisy souned like they were moving furniture around.

Quiet area, big rooms, clean the staff really friendly and helpful.

Stayed in May 2025

We loved the accommodation, the room was spacious and the bed was comfortable. We enjoyed eating at the restaurant next door, which was very affordable and in a lovely setting The staff at Kerusso Haven couldn’t have been nicer and nothing was an option inconvenience to them, they helped us get TukTuk, organised tours, helped us find our way around and organised a kayak for us to use on the mangroves. We felt very welcomed and can’t thank the staff enough for making our stay so lovely and rememberable. We would 100% stay here again when we return to Portu Princesa

Stayed in May 2025

Nothing

The location is a little remote, but that makes it better… I arrived much later than expected and the night staff was lovely, and showed me to my room - which felt like a full comfort treehouse. The walk to the restaurant, after sunset, takes a magical appearance, with small warm lights hanging in the mangroves.

Stayed in April 2025

Lovely place with outstanding restaurant. After exhausting flight it was a pleasure to being invited by owner to this beautiful restaurant with great food!

Stayed in March 2025

The staff could not be more helpful, a really nice place that takes you into the World of tropical atmosphere . Excellent restaurant - I mean the design and the food- all planned, designed , and served with attention to details . The staff are really friendly and helpful

Stayed in April 2025

Nothing to really say ! We will come back for our last night

Clean and confortable with lovely staff The room is huge

Stayed in April 2025

We stayed 3 nights at the start of our trip - overall great start to our trip, Bambi is a super kind and helpful host and we truly enjoyed our stay. Special highlights: - Booked all tours & transfers through Bambi, for competitive prices, which all turned out great - All staff was super helpful - Extra cherry on top: we forgot a Kindle, which Bambi organized to send to El Nido at no additional cost Would choose the stay again!

Stayed in April 2025

Great stay, the staff were friendly and helpful.

Stayed in January 2025

The catering part. Quite frankly it was shockingly poor. The menu is very limited, and to make matters worse, when you select what you want, it was quite often not available, and on one occasion, my second choice was also not available. The menu has no European/ Western dishes. This is fine if you don't want European/Western guests, but please say so! The last time I dined, with neither of my choices of food available, I ordered two 'other dishes' which to me were Inedible (I am European and have a fairly broad palate) Your selection of alcoholic drinks is abysmal How can you offer a hospitality service and not even have a facility to sell a glass of wine, with a meal. Please get real! Your service staff in the 'restaurant' were lovely, but very poorly (or perhaps not at all) trained. On one occasion, I waited over 20 minutes for a bottle of beer.........................and the restaurant was not even 15% full! Finally, on two occasions, I asked if I could speak to the supervisor or duty manager of the restaurant, This resulted in more embarrassment for the poor staff. On both occasions, no supervisor or manager was 'available'.

The staff were very welcoming and friendly. The staff really worked hard to make your stay enjoyable as - far as the 'hotel' part was concerned

Stayed in March 2025

Our room was located in the attic so even with aircon it was hot as.we also had issues with the temperature of the water when showering it was quite cold.

Located next to amazing restaurant, great value for money and clean rooms

Stayed in March 2025

The location and restaurant were out of this world the staff were so so friendly and took pride in the hospitality. I loved it here. Heaven on earth.

Stayed in March 2025

Nothing

Owner , staff, location, room.i highly recommend.

Stayed in February 2025

Nothing

Was the the best night sleep I have had in 4 weeks 😄 comfy beds and pillows, cotton sheets and our attic room was spacious cosy lighting. If you arrange the tour of the caves through them its far cheaper. Restaurant next door great service and beautiful setting and really well priced.

Stayed in February 2025

Bathroom light switch was hard to find! Kept bumping my head! But was fun.

Unusual setting beside the mangrove forest with a restaurant on walkways amidst the mangrove. Great room, i had the attic, beautiful decor, wonderful experience.

Stayed in February 2025

No pool, but if you can blag your way into the hotel next door it’s ideal 🤣

Just a nice place to stay which was out of the way and very quiet

Stayed in February 2025

Nothing

A big thank you very much to Bamabi and her staff for looking after us during our stay. Very good location , amazing food in the restaurant next door. We enjoyed each day to be there.

Stayed in February 2025