Unfortunately I got a room on the top floor and having a heart condition, which makes climbing stairs difficult. But the staff carried my bag, which was very much appreciated. I must mention that there could be improvements made with the menu, especially the breakfast selection, which is à la carte, but somewhat all alike. It's very American flavor influenced, not all foreigners are coming from the US! I tasted 2 pasta dishes and both I wasn't particularly fond of. But perhaps I am overly critical and other guests would enjoy it?? All I am saying is, this place has so much potential, but the food selection would need some tweaking.

The whole hotel and café/ restaurant had a nice ambiance. I also liked the outside area, with a different snack menu, if you wanted a drink. Great set-up, very nice staff. Helpful!

Stayed in August 2025

Nothing

The staff are amazing!

Stayed in August 2025

All good

All amenities in room. Free breakfast. Very nice place to stay. Highly recommend. We were just passing through San Carlos.

Stayed in August 2025

I couldn't have asked for a better experience. The hotel offers everything I could possibly need, with no shortage of comfort or convenience. From the moment I walked in, I was impressed by the welcoming atmosphere and the friendly staff. The room is just the right size – cozy, clean, and perfect for a short stay. It had everything I needed to relax after a day out and about. I loved the little touches, like the amenities and the attention to detail in the decor. It was simple, but it made a big difference. Overall, I’d recommend this hotel to anyone looking for a hassle-free, enjoyable stay.

Stayed in July 2025

Rooms are quite small so maybe a concern if traveling in a group. Staff are kind, but a bit shy, but I guess it's more of a reflection of the city's laid back nature. Still overall will recommend this for those visiting San Carlos city.

Location was good right in the middle of San Carlos and close to things you need - laundry shop, bakery, market and SaveMore. Restaurant is also serves good food and wifi connection is great. Rooms are also clean.

Stayed in June 2025

Keep up the good work.

Superb customer service and food was delicious.

Stayed in June 2025

Location

Stayed in June 2025

8/10, convenient location, parking, good breakfast, excellent modern air conditioning. Nice staff. Amazing incredible Paul you are forever in my memory - amazing person 🤝 Overall a good place.

Stayed in May 2025

I'm not sure if they had room service or served breakfast in the room. And they don't have intercoms or telephone landlines inside the room. Didn't have smart TV apps like YouTube or Netflix.

The food and restaurant ambiance was great. Food were all tasty and loved the presentation and plating.The room was cleaned, and bed linens were fresh. Comfy to sleep in. They had a jacuzzi, and we all enjoyed our baths. The place was near peoples park and the citymall and savemore or was it gaisano. Then also near to the port of San carlos.

Stayed in April 2025

Rooms a little small

Clean & Functional

Stayed in April 2025

The bed is a bit tight for 2 people but for a night, it is fine.

For the breakfast and the rest on Belladama's menu, I would definitely stay everytime I am in San Carlos. This is now my second time.

Stayed in April 2025

My parents liked that it is closer to the port where they came and that the hotel is familiar to the drivers. In my opinion the breakfast options look good and my dad said they enjoyed it. Dining/restaurant area looks presentable

Stayed in March 2025

Apart from stairs, all was GREAT

Everything was GREAT except 1 small detail, my room was on the top floor. I'm an old guy who goes to Belladama to escape the loud doof doof music from Purok Bureau in Escalante City when they have their music festivals. And going up stairs is difficult.

Stayed in March 2025

ALL WELL

Stayed in March 2025

Nothing

The staff is fantastic. Paul, the manager is a compatriot and we talked like old friends every morning. He arranged anything you could want for your stay. Anna May is head waiter - very competent and kind.

Stayed in February 2025

Nothing.

The location, the price, the facilities and the staff

Stayed in February 2025

Water pressure in 3rd floor shower was lacking.

Stayed in February 2025

It’s so popular, sometimes you have to wait to be served

The rooms are clean and sufficient, European loos(!!!), hot showers, exceptional staff, great food

Stayed in February 2025

Nothing really. This is a great place

The staff are wonderful, kind, professional, helpful and plentiful.

Stayed in February 2025

Staff were friendly and helpful. Clean rooms, good food.

Stayed in January 2025

Non

Good breakfast. Great location

Stayed in January 2025

Would have liked more to choose from for breakfast. The breakfast was included in the price for the room but it turned out that only the filipino menu was free, for the american menu you had to pay extra.

Excellent location within walking distance from Gaisano’s mall. Nice, comfortable and quiet rooms. There was even a jacuzzi in the bathroom. We had some special requests which the staff was always willing to accomodate. The hotel had a restaurant on the ground floor. We hadn’t expected to find such a good hotel in San Carlos.

Stayed in January 2025

N/a

Size of the room, location

Stayed in December 2024

No elevator.

Clean, quiet, friendly, and checkout is at 1 pm. Best value in San Carlos.

Stayed in December 2024