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Reviews of Caracoa Resort

Tourism Road, 8419 General Luna, Philippines

#59 of 113 hotels in General Luna

Guests' Choice

Review Score

Based on 26 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    9.5

  • Value for money

    8.3

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: July 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff are so friendly and nice

    Stayed in July 2025

  • Reviewed: July 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    The bright spotlight that came on during the power outage in the night in our room. We could have used an option to pirchase a jug of water for our stay as well as bins for recycling. And basic cutlery.

    The staff were wonderful, helpful and friendly. The location was good, close to everything. The pool is nice and the gardens around the grounds were lovely. The complimentary tea and coffee and rolls were greatly appreciated.

    Stayed in July 2025

  • Reviewed: July 23, 2025

    8.0
    Will recommends and will definitely comeback
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    There was an on going construction just beside so its quite noisy

    Cleanliness and staffs are very kind and helpful

    Stayed in July 2025

  • Reviewed: June 9, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Location was ambiguous.

    Room was clean and staffs were very kind.

    Stayed in June 2025

  • Reviewed: May 25, 2025

    9.0
    Would recommend!
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    There was construction going on so breakfast was at a different hotel a 15 minute walk away and the baloney of our room was consequently out of bounds. There was also a shortage of sun beds at the pool but overall a wonderful hotel and would recommend.

    Bed was super comfy, room was really nice, staff were great. Room had good amenities.

    Stayed in April 2025

  • Reviewed: May 10, 2025

    9.0
    Overall, our stay was excellent and I would recommend this place!
    • Leisure trip
    • Group
    • Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was good but when you shower the water does get everywhere on the floor outside the shower but it wasn’t that big of a deal. There was construction going on but it didn’t bother our stay at all during sleeping hours. I did find some tiny bugs inside our room..probably from when we open the doors & they fly inside. There is a beach behind the resort that we walked to but the beach was not swimmable.

    It was very serene and felt like you were in a secluded area because of all the luscious greenery & trees. However, it was not secluded at all in terms of location because we were able to walk to restaurants and cafes easily! All the staff were excellent especially the lovely front desk ladies! We didn’t get to dip in the pool at all but seems like it would’ve been nice. The room itself smelled good & clean. We had 2 beds, 1 downstairs & 1 upstairs and is good for 4 people. There’s breakfast included but it’s currently at their sister hotel, Bahandi. It was nice that we could have our breakfast packed and brought to us on days we had early activities planned.

    Stayed in May 2025

  • Reviewed: April 28, 2025

    9.0
    Good accommodation
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelt a bit like cigarettes

    Good value accommodation, friendly staff and comfortable room.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 9 nights
    • Submitted from a mobile device

    Most amazing staff!

    Stayed in March 2025

  • Reviewed: March 10, 2025

    8.0
    We have a unforgettable staycation with our family. The staff is very accommodating and the location is accessible to th
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Its near Beachfronts but no amenities on the beach

    The Forest Vibe

    Stayed in March 2025

  • Reviewed: January 8, 2025

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe the pool area needs a bit of tending. Spa wasn’t working when we went.

    We only stayed for one night but the room was very clean. Ideal location for us because it was away from the busier area. Marlyn was extremely helpful in organising tours for us. Very prompt with communication. She went above and beyond. Would consider staying again. Good value for money.

    Stayed in January 2025

  • Reviewed: December 17, 2024

    9.0
    Great location centrally located it was comfortable but felt like it was in need of a deep cleaning
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The lack of chairs on the beach

    The pool

    Stayed in November 2024

  • Reviewed: November 20, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Studio
    • Stayed 3 nights

    I liked the location as it was a little bit out from the hustle and bustle of Siargao, so it was a quieter area. The staff were very friendly and helpful during my stay.

    Stayed in November 2024

  • Reviewed: August 9, 2025

    5.0
    Fair
    • Leisure trip
    • Group
    • Queen Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    - Some rooms not hot water - Wifi almost unusable - AC had upgrades installed in the middle of our stay which resulted in breaking it (no AC after, got room moved but still) - Staff when cleaning goes and sorts all your personal things even when told not to

    Very helpful staff

    Stayed in August 2025

  • Reviewed: July 24, 2025

    4.0
    Better accomodation out there for better price
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was dirty and the construction workers were loud

    It was okay.

    Stayed in July 2025

  • Reviewed: May 20, 2025

    10
    A perfect stay in the heart of Siargao — clean, convenient, and with amazing staff
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Honestly, nothing. My stay was smooth and enjoyable from start to finish.

    Siargao was by far my favorite island in the Philippines, and staying at Caracoa made the experience even better. The hotel was very comfortable, super central, and had everything I needed. I was able to rent all I needed directly through them. The place was clean, stylish, and the staff was incredibly kind and attentive. Everything was excellent.

    Stayed in May 2025

  • Reviewed: March 31, 2025

    10
    Great
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 8 nights
    • Submitted from a mobile device

    Pool area needs some renovation work but they are working on some improvements.

    Great and very nice staff. Breakfast was delicious and when you are going for a trip you may ask for takeaway option. Room was clean with really comfortable bed. You can rent a motorbike or buy a trip- Veronica and the staff will help you with everything. It’s a place worth coming back!

    Stayed in March 2025

  • Reviewed: March 18, 2025

    10
    Incredible!!!
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing I didn’t like.

    Loved everything about Caracoa! So beautiful and comfortable! The room with the loft, the interior, the green view, the outdoor shower. And Juju, the receptionist is so lovely! Wished we stayed longer! Salamat Karajaw!

    Stayed in March 2025

  • Reviewed: February 16, 2025

    10
    We loved our stay and enjoy last few days Tom & Thau hanging out with us. Thanks to Marlene for all the help we need
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    The area was good,very clean and relaxing to stay,the place is so quite

    Stayed in February 2025

  • Reviewed: February 3, 2025

    10
    Excellent!
    • Leisure trip
    • Travelers with friends
    • Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    I liked everything but maybe have some hanging space or more shelves on the top floor as we had to lay or stuff on the ground now. And a kettle in the room would be lovely with some cups. To make coffee or tea.

    Beautiful new hotel! Rooms are big, a lot of space. Nice swimming pool.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    6.0
    Good rooms with great staff in a resort that has potential (but just isn't finished yet).
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 4 nights

    Our main point of feedback is that the place is just unfinished. The reception room, the pool bar, the large front room in front of the property are all empty - which gives a bit of an eery feel to the place, especially at night. And for the money, you expect a fully functioning resort. Now, don't get me wrong, the rooms are great. The staff is great, too... But next time I'd book something that's just finished for this money. Last point - there are many electricity failures on Siargao. And since our room was out of power for a while, I figured that this resort doesn't have a generator - that's not the end of the world, but the water comes from a deep well and shuts down without power. Now that is just very unconfortable, and shouldn't be the case for the money you pay for a room like that. If Caracoa would be finished and has a generator, I'd for sure give it a 10.

    Caracoa is part of Bahandi resort, which is about a 5 minute walk. Breakfast is served over there, and it's good. The pool at Caracoa is large, and seemed clean (we didn't use it, though). The rooms have a small veranda and are tastefully decorated, and the bed is comfortable. Airconditioning is working excellent. The rooms are clean, and kept on a daily basis. You can rent scooters through the main contact person (we communicated with Marlyn, who is super nice and very responsive). We didn't have any noise of the neighbours that are constructing or renovating their property, so the notice / noise warning wasn't applicable to our stay.

    Stayed in January 2025

  • Reviewed: December 30, 2024

    10
    Great kind staff and nice place!
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no signs for the hotel, it has been hard to find it, staff is usually located at Bahandi hotel, so you can get there for check in or write on WhatsApp at the provided number.

    Staff very kind and available to all our requests. Very good position in General Luna near the beach. Nice and clean room, fantastic swimming pool. We really Enjoyed the stay , and recommend it.

    Stayed in December 2024

  • Reviewed: April 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: January 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: April 20, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Quadruple Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

Showing 1 - 25

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