Reviews of Hotel Carmelita This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

staff are nice.

molds everywhere

Ambiance

there were cockroaches

dirty and broken shower head and heater

Is was not what i paid for.. i should've been a 4-star facility The floor was durty The drain in the bathroom was clogged The room was supper small Had to walk to our room in between rubbel and construction work Cockroates all over the bathrooms No lift had to carry my suitcases 2 floors It was the worst accommodation i had in my stay with the Philippines. I'm very unsatisfied.

Is was not what i paid for.. i should've been a 4-star facility The floor was durty The drain in the bathroom was clogged The room was supper small Had to walk to our room in between rubbel and construction work Cockroates all over the bathrooms No lift had to carry my suitcases 2 floors It was the worst accommodation i had in my stay with the Philippines. I'm very unsatisfied.

We only like the pool area. The room was ok but the bathroom was a mess. Too small and it happens that there was no water supply whenever we want to shower.

Location is good

The room is not really clean, towel bath math and rubber bath math is dirty...bath towels are not presentables and the room is dusty...breakfast is a bit salty..before check out maintenance people are knocking at the door.

The swimming Pool is Very relaxing

The bar closes early

None

All

I like how the guy's staff repaired the things that was damaged when my family checked-in in your hotel. (Bidet) (Doorknob card)

The staff in reception upon check-in. It was my first time. And she not even remind/tell us that we can have the service going airport in the morning. But i inform her we will check out early because of the flight schedule.

Location.

- Staff did not update my request for reschedule despite them having personally confirmed the change in schedule TWICE. - Staff also tried to escape from their accountability by trying to hand me off to another group of guests staying there (take note, this group are complete strangers to me) - When I refused (obviously), staff told me to book again via this app for the day in conflict instead of them fixing their mistake at their end - Another staff finally came to fix things but the first staff REPEATEDLY mentioned that my last night's stay will be taken off their personal expense—which is borderline guilt tripping as if it's my fault THEY made a mistake :))

it’s good and safe. The room is clean and comfortable.

This was the 2nd time that we stayed here and it was actually better then the first time. The menu actually had the food items this time and the pool staff was great.

I stayed with my family for 1 night and probably spent $250.00 on 2 rooms plus food which is kind of expensive but the thing that really was concerning was that they were doing personal swimming lessons for folks not even staying at the hotel which in my opinion is ridiculous because it interfered with my kids enjoying the pool.

The place is in a good area so many places to go to the mall is down the road and there are plenty of stores around ..... The Staff and the OJT was amazing I felt so at home with the staff very good people will be back again soon... 😊

Location

All poor service, sadot room boy, cleaner, disablee toilet sink door dami lamok

They have a very good location. It was few minutes away from what we needed to visit and it was near malls and the airport.

We opted to stay here since it shows that they have a pool which my nieces and nephew will enjoy plus they have an airport shuttle service. If you plan to avail the airport shuttle, you need to inform them in advance and probably best to call them - I don't think they check the messages from booking.com very often. We weren't picked up at the airport when we arrived as they mentioned that they have already picked up their guest and we didnt confirm our arrival. Had they checked the messages I left, they would have been informed. Btw, early check in costs you 30% of your rate. Regarding the rooms, we added an extra bed since we were 5 and we got the quadruplex room, it was spacious but there were cockroaches and there was a smell like it's been empty for a long time. For the facility, it looks like they have a pool but when we arrived we came to know that it's only complimentary access for 4 hours per day from the adjacent resort. Lastly, I suggest to not take the breakfast which costs you 400php per person when the restaurant only charges 300php per plate and since it's near other establishments, you can walk around or opt to have food delivered to you.

Clogged toilet sink, many mosquitos insdie room upon entry, door access card is not functioning, bedsheets uncomfortable, no security guard