Reviews of Ciello Accomodation
15 corner Tomas Saco St Tomas Saco 15 Nazareth, 9000 Cagayan de Oro, Philippines

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe staff are very Exceptional.Good Quality service and Care. Highly recomended
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewI like the location convenient, comfortableno
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewCleanliness
They have smart tv and that's good, but I also want cable tv.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified review"Exceptional service and relaxing atmosphere" i had an amazing stay at this hotel. The staff were very welcoming, attentive, and professional from check-in to check-out. The rooms were clean, comfortable, and well-maintained,The location is convenient. I truly appreciated the warm hospitality and will definitely be coming back. Highly recommended.
Reviewed: 9 July 2025 · Stayed in April 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewI had a great stay! The place was clean, comfortable, and well-maintained. I appreciated the available amenities like the water dispenser, microwave, mugs, and utensils — very convenient for short or long stays. Overall, a cozy and practical space. Highly recommended!
Everything met my expectations.
thank you ma'am
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewCiello is good budget accommodation within CDO. The staff are very responsive with questions and flexible with requests.
None really.
Reviewed: 9 June 2025 · Stayed in April 2025
Verified reviewBeen here with my friends a couple of times. Love the place, very convenient and accessible to all of my destinations. Very clean rooms and new facilities. Good staff. Cheaper if you're checking in with company. I highly recommend this place
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewRoom was clean and bed very comfortable
Dining area was not air conditioned. There was a menu in the room but when we inquired to order, they said they don’t serve food.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewCleanliness and hospitality
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewThank you for the smooth and comfortable accommodation. The staff are so nice and helpful.
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewAccommodation is clean and great. Value for money. We had a problem with the toilet, and they transferred us to another room, which we are thankful .