Reviews of Citadines Benavidez Makati This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
110 Benavidez Street, Makati, 1229 Manila, Philippines
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewOverall, the place was clean and we had a comfortable stay. The staff were very friendly! Very good view of the city, too!
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe staff were very friendly and very welcoming. The hotel is very well located nearby malls and restaurants.
It wasn’t a big deal but the cleaning service can wake you up very early in the morning
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location, good breakfast, awesome staff and service
There was no hot water to shower for 3 days due tomrepairs
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewBreakfast was delectable though plated The staff were very accommodating and courteous.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff are amazing. Kind and friendly!
Not much!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewGreat and central location. Our room was very spacious, clean and comfy! Managed to get a massage in the room booked through front desk.
Convenient getting a massage in the room but would've been more ideal in a separate spa room in the building or something of the sort..especially when you're booking for a couple's massage. 2 massage therapists and the 2 of you on one bed is a little weird lol Otherwise, massage and everything else was great. Better yet, have them bring a portable massage bed to the room.
Dear Shauna K, Thank you for sharing your recent experience with us! We’re pleased to hear that you enjoyed our location, spacious and comfortable room, and the convenience of arranging an in-room massage through our team. We also appreciate your feedback regarding the setup for couple’s massages, and your suggestion about portable massage beds is very helpful. We’ll certainly take this into consideration as we work on enhancing our guest experience. We look forward to welcoming you again soon! Sincerely, Justin Agus Guest Service
Dear Shauna K, Thank you for sharing your recent experience with us! We’re pleased to hear that you enjoyed our location, spacious and comfortable room, and the convenience of arranging an in-room massage through our team. We also apprec… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified revieweverything was super good! loved the stay and’s people were so humble
Dear Krishna Dev, Thank you for your feedback! It was our pleasure hosting you and we are pleased that the service from the staff made a positive impression on your visit. We look forward to welcoming you again soon! Sincerely, Justin Agus Guest Service
Dear Krishna Dev, Thank you for your feedback! It was our pleasure hosting you and we are pleased that the service from the staff made a positive impression on your visit. We look forward to welcoming you again soon! Sincerely, Justin A… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery clean. Very friendly staffs. Breakfast was great. I mean everything was great during our stay. Nicole that works in the reception was very kind and granted our request without extra payment. Highly recommended!
Nothing.
Dear Guest, Thank you for sharing your recent experience at CItadines Benavidez Makati! We are glad to hear that you found the cleanliness and the staff topnotch. Your kind words about our guest service officer will be shared, not just with her, but to all of the team for awareness and recognition. We look forward to welcoming you again soon! Sincerely, Justin Agus Guest Service
Dear Guest, Thank you for sharing your recent experience at CItadines Benavidez Makati! We are glad to hear that you found the cleanliness and the staff topnotch. Your kind words about our guest service officer will be shared, not just wit… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified review- good location on a quiet street. Walking distance to several malls. 20mins from airport (via the Skyway and without too much traffic). It's a little far from the main tourist sites like Intramuros and Chinatown. - the staff were very helpful and friendly. They helped us with our luggage when we arrived and when we left. - our room was slightly smaller than we expected but not a big deal. It was absolutely fine for our needs. It had a sofa, table, kitchen, big fridge, chairs, and a nice view of the city. - the breakfast was not a buffet but the menu still had a side selection. - we made use of the rooftop pool and gym in the morning. The gym was also on the smaller side, but we're glad that at least they have one.
Nothing really
Dear Jack. C. , Thank you for your feedback. We are pleased to know that you found our location convenient, our staff friendly and accommodating, and that you enjoyed the in-room amenities along with the lovely city view. We are pleased to learn that you utilized the rooftop pool and gym throughout your stay. Thank you for your understanding regarding the size of the room and gym, we are happy to hear they still fulfilled your requirements. We look forward to the opportunity to welcome you back for another enjoyable visit. Sincerely, Justin Agus Guest Service
Dear Jack. C. , Thank you for your feedback. We are pleased to know that you found our location convenient, our staff friendly and accommodating, and that you enjoyed the in-room amenities along with the lovely city view. We are pleased to… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewBreakfast was terrible... VERY BAD QUALITY OF PRODUCTS, THE SERVICE EQUALLY BAD, IN FEW WORDS OUR STAY WAS NOT GOD BECAUSE OF THE TREMENDOUSLY BAD RESTAURANT AND THE TERRIBLE "BREAKFAST", Just for a simple example the restaurant charge us and also to our neighbour table US$2 american dollars for ONE BANANA. DONT GO TO THAT HOTEL WHILE THEY CONTINUE HAVING THE PRESENT RESTAURANT, NEAR YOU WILL FIND PLENTY OF GOOD HOTELS WITH DECENT RESTAURANTS
Dear Enrique, Thank you for sharing your experience with us. We’re truly sorry to hear about your disappointment with the breakfast quality, service, and pricing. Your feedback is important, and we’ll be reviewing this matter closely with our restaurant team to address these concerns. We regret that this impacted your overall stay and will work hard to make the necessary improvements. Sincerely, Justin Agus Guest Service
Dear Enrique, Thank you for sharing your experience with us. We’re truly sorry to hear about your disappointment with the breakfast quality, service, and pricing. Your feedback is important, and we’ll be reviewing this matter closely with … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLoved the room.pool and free breakfast.
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Dear Michael, Thank you for your feedback. We are pleased to know that the room, pool, and your breakfast experience made a positive impression during your visit. Looking forward to welcoming you again soon! Sincerely, Justin Agus Guest Service
Dear Michael, Thank you for your feedback. We are pleased to know that the room, pool, and your breakfast experience made a positive impression during your visit. Looking forward to welcoming you again soon! Sincerely, Justin Agus Gues… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewLoved how spacious the room was and a very comfortable beds. There was also a good view. The breakfast option was also good!
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Dear Sheena Mae, We are delighted to welcome you during your stay, and we're pleased to hear that you found the room to be both spacious and comfortable. We also recognize that the location may not have fully met your expectations, and we would be more than happy to suggest some places for you to explore on your next visit. We look forward to welcoming you again soon! Sincerely, Justin Agus
Dear Sheena Mae, We are delighted to welcome you during your stay, and we're pleased to hear that you found the room to be both spacious and comfortable. We also recognize that the location may not have fully met your expectations, and… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewClean facilities, hassle free check-in and check-out and very welcoming staffs!
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Dear Denise, Thank you for your feedback! It was our pleasure to host you on your visit and we're glad that you found your arrival and departure experience hassle free. We're also pleased to know that our staff made a positive impression during your visit. Looking forward to welcoming you again soon! Sincerely, Justin Agus Guest Service
Dear Denise, Thank you for your feedback! It was our pleasure to host you on your visit and we're glad that you found your arrival and departure experience hassle free. We're also pleased to know that our staff made a positive impr… Show more