Reviews of Citadines Salcedo Makati This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
148 Valero Street, Salcedo Village, Makati, 1227 Manila, Philippines
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewspacious bedroom, comfy bed and the staff are all so friendly!!
nothing, everything was fine
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewThe room was large and very comfortable, which made the stay pleasant, and the hotel’s location is very convenient as it is the nearest to the BDO Tower (for Dutch Embassy), just a short walk through the parking garage across the street.
However, the restaurant was not open. Instead, they provided prepared cold meals of your choice. Luckily, there was a microwave available to heat them up, but this is not what you expect when staying in a hotel.
Dear David, Thank you for taking the time to share your feedback. We appreciate you highlighting the areas that matter to you the most as it helps us to improve our services. We apologize for the inconvenience you experienced during your stay as the third-party restaurant is currently on-going renovation and transition. Rest assured that they are doing the best they can to complete the project and have a brand-new dining experience, which you and our guests will enjoy. We all sincerely hope we can see you back here again so we can show you our true hospitality. Sincerely, Ryle Silvestre Guest Service Manager
Dear David, Thank you for taking the time to share your feedback. We appreciate you highlighting the areas that matter to you the most as it helps us to improve our services. We apologize for the inconvenience you experienced during your… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewCan not have a beer nearby to the pool which is unheard of. Breakfast came in a packet which was cold as the restaurant was ‘being renovated’
Dear Len, Greetings from Citadines Salcedo Makati! Thank you for your feedback and we apologize for the on-going renovation of our third party restaurant. Rest assured that we will tend to areas we need to improve on so you will have a better stay on your next visit. Your thoughtful remarks and observations will be shared with the team and will be taken seriously. Thank you and we look forward to welcoming you back here at our property. Sincerely, Ryle Silvestre Guest Service Manager
Dear Len, Greetings from Citadines Salcedo Makati! Thank you for your feedback and we apologize for the on-going renovation of our third party restaurant. Rest assured that we will tend to areas we need to improve on so you will have a be… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExtremely well maintained clean comfortable and in an excellent location.
The restaurant was under renovation
Dear Ian, Greetings from Citadines Salcedo Makati! Thank you for the great review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. Please take note that the renovation of our third party restaurant will be completed soon and will be readily available for you to enjoy on your next visit. Again, thank you, and we hope to have the pleasure of being of service with you again. Sincerely, Ryle Silvestre Guest Service Manager
Dear Ian, Greetings from Citadines Salcedo Makati! Thank you for the great review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. Please take note that the renovation of our third party r… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewStaff were warm and friendly
Yes
Dear Eric, Greetings from Citadines Salcedo Makati! Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet your expectations and succeeded in providing excellent service. Again, thank you, and we hope to have the pleasure of being of service with you again. Sincerely, Ryle Silvestre Guest Service Manager
Dear Eric, Greetings from Citadines Salcedo Makati! Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewvalue for money, location, friendly staff, clean
restaurant was out of order
Dear Darin, Greetings from Citadines Salcedo Makati! We are glad that you loved your overall experience, and we appreciate the wonderful review. We sincerely apologize for the inconvenience you experienced during your stay, as the third party restaurant is undergoing renovation. Rest assured that they will expedite the process so that the newly renovated area will be enjoyed by our guests. Again thankyou, and we cannot wait to welcome you back home here again. Sincerely, Ryle Silvestre Guest Service Manager
Dear Darin, Greetings from Citadines Salcedo Makati! We are glad that you loved your overall experience, and we appreciate the wonderful review. We sincerely apologize for the inconvenience you experienced during your stay, as the third … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe buffet breakfast was not available so disappointing they were remodeling the place. We had food delivered to our room everyday around 8:30 am. We loved the pool and the friendly staff.
Breakfast could have been better they were remodeling the place so no breakfast area. Our bathroom was not cleaned properly the toilet . The toothpaste was old and dry it won’t come out no hair dryer available.
Dear Anita, Thank you for taking the time to share your feedback. We appreciate you highlighting the areas that matter to you the most as it helps us to improve our services. The hair dryer is located at the bedroom cabinet drawer below the safety deposit box. We apologize for the inconvenience you experienced during your stay as the third-party restaurant is currently on-going renovation. Rest assured that the areas for improvement will be shared to the team to avoid recurrence and assuring you that they are doing the best they can to expedite the process in order for our guests to enjoy the newly renovated dining area. We all sincerely hope we can see you back here again so we can show you our true hospitality. Sincerely, Ryle Silvestre Guest Service Manager
Dear Anita, Thank you for taking the time to share your feedback. We appreciate you highlighting the areas that matter to you the most as it helps us to improve our services. The hair dryer is located at the bedroom cabinet drawer below th… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat place to stay: Central, efficient staff, giid restaurant and,great breakfast. Alsi, best expresso in town!
The breakfast choices and content were a bit better 3 years ago (used to take the Japanese breakfast, live it)
Dear Jordane, Greetings from Citadines Salcedo Makati! We are glad that overall, you enjoyed your stay. Rest assured that we will tend to areas we need to improve on so you will have a better stay on your next visit. Your thoughtful remarks and observations will be shared with the team and will be taken seriously. Thank you and we look forward to welcoming you back here at our property. Sincerely, Ryle Silvestre Guest Service Manager
Dear Jordane, Greetings from Citadines Salcedo Makati! We are glad that overall, you enjoyed your stay. Rest assured that we will tend to areas we need to improve on so you will have a better stay on your next visit. Your thoughtful remar… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe room was clean and organized, the staff was very accommodating. The foods are good and everything was great, our whole stay is great as well.
Dear Petter, Greetings from Citadines Salcedo Makati! Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet your expectations and succeeded in providing excellent service. Again, thank you, and we hope to have the pleasure of being of service with you again. Sincerely, Ryle Silvestre Guest Service Manager
Dear Petter, Greetings from Citadines Salcedo Makati! Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to me… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewvariety of breakfast was good and all taste really good
nothing
Dear Renaud, Thank you for having time to give a great review of our property! We are all very thrilled with the rating you have given us. Again, thank you and we hope to see you again very soon. Sincerely, Ryle Silvestre Guest Service Manager
Dear Renaud, Thank you for having time to give a great review of our property! We are all very thrilled with the rating you have given us. Again, thank you and we hope to see you again very soon. Sincerely, Ryle Silvestre Guest Service M… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewBreakfast was a kind of like box meal. That’s not acceptable.
Dear Shogo, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced during your stay as the third-party restaurant is currently on-going renovation and transition to packed breakfast. We appreciate you highlighting the areas that matter to you the most as it helps us to improve our services and rest assured it will be taken care of. We all sincerely hope we can see you back here again so we can show you our true hospitality. Sincerely, Ryle Silvestre Guest Service Manager
Dear Shogo, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced during your stay as the third-party restaurant is currently on-going renovation and transition to packed breakfast. We a… Show more
Reviewed: 20 July 2025 · Stayed in May 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThat you’re able to cook
The Sofa can’t become a Sofa bed and the tv channels were not that good. The restaurant did not have much food options.
Dear Jolly Rose, We are privileged to know that you had an awesome experience with us. We appreciate you highlighting the areas that matter to you the most as it helps us to improve our services. Your thoughtful remarks and observations will be shared with the team and rest assured they will be taken seriously. Thank you for staying with us and we hope to see you again soon. Sincerely, Ryle Silvestre Guest Service Manager
Dear Jolly Rose, We are privileged to know that you had an awesome experience with us. We appreciate you highlighting the areas that matter to you the most as it helps us to improve our services. Your thoughtful remarks and observations … Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewSize of the room Great Location
Nothing
Dear Maria Liza, Greetings from Citadines Salcedo Makati! Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able to meet your expectations and succeeded in providing excellent service. Again, thank you, and we hope to have the pleasure of being of service with you again. Sincerely, Ryle Silvestre Guest Service Manager
Dear Maria Liza, Greetings from Citadines Salcedo Makati! Thank you for the ecstatic review of our property! We are glad that you enjoyed your stay, as your satisfaction is our top priority. We are also pleased to know that we were able t… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewMy stay at Citadines Salcedo Makati was excellent. The location is perfect—quiet, yet close to restaurants, cafés, and the business district. The staff were very friendly and professional from check-in to check-out. The room was spotless, well-equipped, and had all the comforts needed for both short and long stays. The gym and pool were a great bonus. I would definitely stay here again!
Citadines Salcedo Makati has an unbeatable location and the staff are generally friendly. However, during our stay we noticed that housekeeping was not always consistent, and the breakfast, while decent, could offer more variety. The facilities are well maintained, but some details in the room could be improved to match the price point. Still, it’s a comfortable option in Makati if you’re looking for a peaceful stay.
Dear Juan, Greetings from Citadines Salcedo Makati! We are glad that overall, you enjoyed your stay. Rest assured that we will tend to areas we need to improve on so you will have a better stay on your next visit. Your thoughtful remarks and observations will be shared with the team and will be taken seriously. Thank you and we look forward to welcoming you back here at our property. Sincerely, Ryle Silvestre Guest Service Manager
Dear Juan, Greetings from Citadines Salcedo Makati! We are glad that overall, you enjoyed your stay. Rest assured that we will tend to areas we need to improve on so you will have a better stay on your next visit. Your thoughtful remarks … Show more