Reviews of Coco Grande Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Hibbard Avenue, 6200 Dumaguete, Philippines

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Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewBreakfast great, location ok, hospitality great, some staff members helpful while others take advantage of foreigners
Generally there was no hot water for showers, water in shower only trickled and it took a long time to rinse off the soap. Wifi did not reach to the room. These problems are purposely hidden from visitors and booking.com should make an effort to provide clarity on these problems.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewVery near silliman university which was the venue of our convention
Internet suddenly went off in the middle of the zoom meeting. Staff didnt help and instead just told me to have the merting in the lobby
Reviewed: 14 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewRooms are looking dated. Assigned room was dark and gloomy
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewWe have been coming here for years. Friendly and helpful staff. Spacious classically furnished rooms. Excellent breakfast and good shuttle service.
The bathrooms are unfortunately deteriorating rapidly. Very dirty shower heads full of limescale and black mold, I am a bit afraid of Legionella. These need to be replaced urgently. The shower room itself needs to be renovated.
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewGood location
Receptionist did not arrange for transportation as promised.
Reviewed: 12 February 2025 · Stayed in January 2025
Verified reviewReviewed: 23 August 2024 · Stayed in July 2024
Verified reviewBreakfast was good Staff was very friendly and helpful free parking for motorbike
Breakfast served only until 10 and no restaurant or any food after Perhaps some building maintenance and upgrade would be beneficial Shower and CR is in desperate need of renovation
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewReviewed: 15 February 2024 · Stayed in February 2024
Verified reviewThe room was clean and comfortable. Staff very accommodating. Breakfast was good.
Not a thing 🙂
Reviewed: 15 September 2023 · Stayed in August 2023
Verified reviewReviewed: 27 August 2023 · Stayed in June 2023
Verified reviewReviewed: 3 August 2023 · Stayed in July 2023
Verified reviewReviewed: 13 June 2023 · Stayed in June 2023
Verified reviewExcellent service and facilities for the price. Great breakfast.
None
Reviewed: 10 June 2023 · Stayed in March 2023
Verified reviewStaff were accommodating and provided utmost care and warmth.
Poor wifi signal. The overall ambience looks tired and dated. Food is nothing to rave about.
Reviewed: 23 May 2023 · Stayed in May 2023
Verified reviewGreat location , big comfortable room . Friendly staff
Reviewed: 1 May 2023 · Stayed in April 2023
Verified reviewReviewed: 28 April 2023 · Stayed in April 2023
Verified reviewLocation and hospitality of staff...
None so far..
Reviewed: 20 April 2023 · Stayed in March 2023
Verified reviewExcellent as always. Makes you feel at home
Reviewed: 3 April 2023 · Stayed in April 2023
Verified reviewReviewed: 8 March 2023 · Stayed in March 2023
Verified reviewReviewed: 26 February 2023 · Stayed in February 2023
Verified reviewStaff were extremely helpful and arranged so much for me from airport pick up to ferry tickets and port drop off. A delightful experience.
Reviewed: 26 February 2023 · Stayed in February 2023
Verified reviewstaff were great
Reviewed: 24 January 2023 · Stayed in December 2022
Verified reviewThe place has a real charm. The staff is the best and the rooms are very good. Real wooden floors a big plus for babies. Oh and the free breakfast is massive and fresh, with a lot of choice.
Nothing