It was a busy time because of a university celebration. The staff were great and accommodating but understaffed. Management did not properly staff the reception desk. Also, because the dining area was full at breakfast the next morning, they wanted me to go to a room far away to eat while the room next to the dining room was vacant. I refused, so the staff called me when a table was available. That was acceptable.

Stayed in August 2025

We cane at 2 p.m. but we were accommodated about 3

Modern and clean

Stayed in August 2025

Room without a view

Location, rooftop pool and bar

Stayed in June 2025

Clean, comfortable, staff were attentive and respectful, good location

Stayed in May 2025

This hotel is really good, but I was left sad by some tiny tiny inconveniences - let’s say things that need improving, like: dangerously or in any other way poorly placed shelves in the shower (I bumped my head twice), staff letting me sign a receipt that wasn’t filled in yet, bill in the restaurant having more beverages than I actually had (probably just a mistake due to miscommunication), waiting for a meal and drink for around 60 minutes, full dinner meal leaving me hungry (pan seared salmon, that was in reality around 50 grams and barely would make a children’s meal - and I accidentaly started laughing, because I felt mildly entertained by the unfortunate miscalculation in portion size), drinks and meal always coming together - so you’ll be left thirsty until the sometimes overloaded kitchen gets to complete your order… But it’s just tiny miscalculations that are caused by the fact that management probably doesn’t have enough feedback yet, and maybe they don’t know how’s the experience of staying or eating here… a little bit of testing (rooms, and especially meals at restaurant) and the hotel will be almost perfect. Overall, I really did enjoy stay at this hotel, it’s just that this hotel still has to find a way how to do things properly - and I do believe they will nail it after a little bit of effort. And I will be excited to visit again when they do!

I did not expect such a nice looking, comfy and clean hotel in Dumaguete. The staff was very welcoming and warm, usually giving genuine smiles, helpful and kind… The hotel has spectacular rooftop area where you can observe sunsets above mountains, and the pool is very nice too! I like that even the cheapest rooms give a certain feeling of dignity. The breakfast is relatively fine and decent.

Stayed in April 2025

The doors close loud and echoed through the passageway.

The restaurant caters for family and friends.

Stayed in April 2025

Friendly staff

Stayed in March 2025

Internal room with no view

Perfect central location

Stayed in April 2025

Room is across the service elevator, so I hear a lot of noise early in the morning.

Free breakfast was nice with lots of choices. The hotel gives you 2 card keys. Room and bathroom sizes are decent. The pool is really nice to have, and the sunset is amazing on the rooftop.

Stayed in March 2025

We stayed here for one night before our flight to Manila. We enjoyed it. The room was spacious and clean. We ordered roomservice, the food was good. The staff was friendly and polite.

Stayed in March 2025

The pool area. There was a huge air vent just by the pool chairs, so it was really difficult to relax. Not possible to move the chairs, and nowhere to be in the shade.

Rooms were nice and clean, staff was really friendly and helped us when needed. Staff was always available. Breakfast buffet was small, but with a good selection. Pool was clean. Location was good with restaurants nearby. I would definitely recommend, it was really good value for money!

Stayed in March 2025

Nothing, was all really good.

Lovely pool, staff were exceptional. Rooms were lovely, clean and modern with Good WiFi - fantastic stay.

Stayed in March 2025

Room is overlooking the hallway

Helpful and friendly staff, good location, close to boulevard walk, public transport and etc…

Stayed in February 2025

FOOD WASNT READY AT 0630 FOR BUFFET BREAKFAST..,?NOT GOOD!!

Bigger room.

Stayed in February 2025

Great sized room, all staff friendly & helpful. Rooftop pool great to relax.

Stayed in February 2025

Wi-Fi was really weak in our room.

A very nice hotel. Pleasant staff, good breakfast, close to center of town and the waterfront promenade. The roof top pool is great. DCCCO, the organization that owns the hotel, is a nonprofit that provides a wide range of programs and services in the Dumaguete area.

Stayed in February 2025

Nice hotel, clean, with good facilities. Also with very attentive staff. I would especially like to highlight Ralph, who made every breakfast with his pronounced service orientation a wonderful start to the day.

Stayed in January 2025

The room, Id thought is more wider

Very good, easy access

Stayed in February 2025

During our stay there was a big group of young koreans with made a lot of noise before going to sleep. That was annoying and I hope another time the hotel takes measures to avoid it.

All the facilities of the hotel were really nice (pool at the rooftop, room, place for breakfast). The staff really helped us when we needed.

Stayed in January 2025

We were there over New Year - I wouldn't recommend it. The restaurant offers dinner and room service until 10 pm, we had to argue for a beer on the rooftop terrace at 8 pm, which was ridiculous. Additionally, lights and music have been turned off on the terrace at 9.45 pm. They don't offer anything for such a holiday, and as a tourist, you're practically lost in the city, as the Filipinos celebrate at home and not on the streets, restaurants close early, too. Better look for a nice beach resort that offers some dinner menu or so!

The rooftop pool was quite nice.

Stayed in January 2025

None the most . But would apprecite if there are water despensers to get water during late nights. Also rooms dont have fresh air access. Alfresco closes at 9pm would be nice if geust can chill and have some fresh air .

Highlight are the staff , polite and kind and insure to cater to guest needs. Location is good probably near to all essentials.

Stayed in January 2025

internet was slower than expected. it disconnects after a couple of minutes, which can be very annoying. Each device requires a different access code - hopefully this can be streamlined.

i like that they offer breakfast buffet, there’s a rooftop pool, and a location that is within the city center.

Stayed in February 2025

very few toiletries. poor quality breakfast. no activities offered by the hotel, not even to go to Apo Island

modern hotel

Stayed in January 2025

Breakfast was always cold. They need to turn on the heat boxes.

Service was good.

Stayed in January 2025