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  5. Reviews of El Jardin de Zaida

Reviews of El Jardin de Zaida This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Sitio Lagkit, San Juan, Philippines

#1 of 13 hotels in San Juan

Guests' Choice

Review score

Based on 26 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    8.2

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 26 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Room is quite noisy when closed.

    With sufficient cabinets

    Stayed in August 2025

  • Reviewed: 25 April 2025

    8.0
    Boring
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to do

    Stayed in April 2025

  • Reviewed: 16 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    A quiet, well appointed resort that offers top notch service. It has a modern Filipino vibe using a lot of Ugo's pottery, clean and fresh, and almost every thing you need has been thought of. Booking was a breeze and even when I had to modify my booking they were easy to communicate with. The restaurant was reasonably priced, offering a good number of options. A definite must go to if you want to recharge from the hustle and bustle of city life.

    Stayed in February 2025

  • Reviewed: 25 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was excellent. Service was at par. Roo.m was big with very clean linens and towels. Love the design of the bathroom. The pools were clean and big. Will surely come back. Highly recommended.

    Stayed in February 2025

  • Reviewed: 21 January 2025

    9.0
    It was an enjoyable stay and perfect place for old friends getting together and catching up
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night

    There was nothing to not like.

    The place was truly relaxing, rooms were clean, comfortable and amenities were complete. Staff from gate, reception, gardeners to restaurants and room all provided friendly courteous and prompt service.

    Stayed in January 2025

  • Reviewed: 15 January 2025

    9.0
    I would love to go back!
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights

    The only complaint I have is the door to the rooms. I am a very sensitive sleeper and the door had a glass window that allowed light to come in. I had trouble sleeping because of this. I hope they provide a curtain for those who would like complete darkness.

    Loved the place and it was not very busy when I checked in. It was a great place to paint and relax! Food was lovely and the staff were very attentive.

    Stayed in December 2024

  • Reviewed: 31 December 2024

    10
    We had a wonderful and relaxing time and could really appreciate each other's company as a family in the intimate en
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The parking area was on grass, which means it was muddy to walk on after it rained. But this is not that big of an issue and it did not impact our stay.

    The property was incredibly well-maintained. Every aspect of it was beautiful, from the green lawns to the hotel rooms and the public facilities, like the spa and the restaurant. Every building was designed with intention. The food was also delicious; we tried both international and Filipino dishes and several of the desserts and cocktails. Servings are generous. Myself, my partner, and my parents all got the full spa treatment and it was worth the cost—they have incredible masseuses. With only 12 rooms on the property, even though it was fully booked it often felt like we were the only people there. It gave us an incredible feeling of privacy. Mhai from Rodolfo's restaurant was both a lovely host and server who spoke to us about the property and ensured we had a wonderful stay. Everyone was very kind.

    Stayed in December 2024

  • Reviewed: 24 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly kind helpful staff Good food

    Stayed in December 2024

  • Reviewed: 22 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Very beautiful amenities, location is accessible.

    Stayed in December 2024

  • Reviewed: 18 November 2024

    9.0
    Great experience until I saw the unexpected charge
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    I booked through Booking.com since I have been using booking.com for over 10 years. I trust the site and the amount quoted prior to the stay. I have never been billed for unexpected charges. In fact I didn't even know about Jardin de Zaida but it showed up in my search. It seemed reasonable and I was quoted to expect taxes and fees of under Philippine Pesos 3,000 on top of the accommodation for 2 nights. I availed of spa services and lunch which were good experiences and reasonably priced. I settled the charges fully upon checkout but I missed a line item and thus questioned it after we left. I was charged 6,302.50 non-vatable sales in Philippine Pesos on top of our 2-night stay and incidentals. 6,302.50 non-vatable sales in Philippine Pesos wasn't itemized in the invoice. It was also not disclosed prior to the booking and when I asked for an explanation from the Manager, Jay promptly sent emails but his explanation didn't make sense to me. In the invoice the some of the vatable sales were repeated in the non-vatable sales thus in my eyes I was basically double-charged for some items I already paid for. I was hoping for transparency for the additional 6,302.50 non-vatable sales in Philippine Pesos. That's no small change. I am not happy about that unexpected charge. Will I stay there again? I think so but I would want to know up front what would be the non-vat sales that will be added on to the accommodation and incidentals.

    El Jardin de Zaida was just 20 minutes drive from my mother's house so it was very accessible for us. We appreciated the room upgrade and free breakfast (that comes with my Genius Level 3). We liked the whole place, the serene surroundings, the facilities and the well appointed room. The buildings were set apart and there was a small pool just steps away from our villa. Everything was clean and the furniture were all tastefully done. The tv screen was small but we weren't there to watch so it wasn't an issue. I liked that they had a golf cart to bring my elderly mother to and from the restaurant. The staff were helpful and friendly. I liked the pool Breakfast was good with ample choices, both Filipino and western such as pancakes and bacon. The staff were very polite and helpful but we had to remind them to bring the tea my mother ordered on our second day.

    Stayed in November 2024

  • Reviewed: 15 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    cleanliness and food

    Stayed in November 2024

  • Reviewed: 15 October 2024

    8.0
    Fantastic place overall, quiet, relaxing, and made me feel close to nature. Id go back for sure.
    • Leisure trip
    • Family with young children
    • Premier Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Food options (I guess) but it was good nonetheless. It wasn’t a dealbreaker by any means. The rooms, although very clean, had a musky old smell, probably from not being used a lot? And the bed mattresses were a little too firm for my taste (this is just me nitpicking).

    I love how peaceful and intimate it was. We were the only guests during our stay so it feels jarring (in a pleasant way) to be able to have the place all to ourselves. Love the pools and the old houses and nature surrounding the place. Wish we could have stayed longer. The kalamansi picking and biking and play area were great activities for us and my little one. The spa was also good!

    Stayed in October 2024

  • Reviewed: 23 September 2024

    10
    • Leisure trip
    • Couple
    • Premier Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 24 August 2024

    10
    Wonderful getaway within 2 hours of Manila.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Actually everything was great also that I could use one of the mountain bikes. These were not super quality and the gear set was a bit worn out, but nevertheless it was great to cycle through the surrounding area and have a swim in the sea.

    The spacious, well constructed and nicely furnished and decorated suite. The friendly staff in the restaurant and the quality of the food. The pool and the gardens. The jacuzzi under the stars.

    Stayed in August 2024

  • Reviewed: 14 July 2024

    9.0
    Great overnight stay and would recommend.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The food needs improvement. Their menu was reasonably priced but would love to come back to a much improved selection of dishes.

    It was a very serene place. It seemed like we were the only guests. Staff were friendly and very attentive to our needs.

    Stayed in July 2024

  • Reviewed: 6 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Our stay was perfect!

    Stayed in May 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Premier Deluxe Room
    • Stayed 1 night

    Breakfast is good. Location is a little far.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Relaxing
    • Leisure trip
    • Family with young children
    • Premier Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    I would say the food could be better, but overall it was good.

    The property was absolutely amazing. It wasnt a busy time when we went so it’s like we had the whole place to ourselves. It was a very relaxing place and the spa was just beautiful. The pool was also clean, both the main pool and the premier pool. They also gave us a free calamansi from their own garden which was very lovely.

    Stayed in March 2024

  • Reviewed: 9 December 2023

    10
    A great place to stay, beautiful hotel and nature all around, very professional people working there
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights

    Nothing

    Everything is perfect here, you won’t find a better place in the Philippines 🇵🇭

    Stayed in December 2023

  • Reviewed: 9 September 2024

    6.0
    El Hardin De Zaida was a splendid stay. Great for an overnight getaway.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    For one, the vanity mirror for the bedroom has to be in front of the desk. It was placed in an awkward part of the wall that was facing only one of the beds. A full mirror is most commonly seen and used near the doorway so guests can have a look at their outfit before leaving the room. The shower must also have a non-slip mat to prevent any slippery accidents. Another point that I should mention is the Spa. We found out about the property and its wonderful spa through a celebrity shoutout but it did not meet our expectations. We called prior to the visit to ask if a reservation was needed but we were told that there was no need to do so. We proceeded with our visit but unfortunately, during our stay we were not able avail of the Spa services at all as they only had one therapist and there was three of us. It would be impossible to finish on time if we had to wait for each one of our group members to finish with their session (which was 2.5 hrs as indicated on the list of services). We hope that the hotel will be diligent enough to make sure this doesn't happen to future guests as it is always a good thing for visitors to have a wholistic experience, whether it is wellness or anything else.

    El Hardin De Zaida was situated in a location that was about 3 hours away from our address. The stay was great and it was just what we needed at the time. My group and I liked the rooms and the layout of the land. We needed a relaxing getaway and that was what we got. There was stable WiFi access all throughout the property and the food was excellent. If anyone needed a quiet getaway with a little thrill of a night out, they even had a bar where they served great choices of bar food and custom made house drinks. The karaoke machine is definitely a stand out as it's just to most modern version of it all.

    Stayed in August 2024

  • Reviewed: 15 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premier Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 2 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 13 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Couple
    • Premier Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

Showing 1 – 25

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