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Reviews of Emerald Manor Hotel

Upper Cubi, Subic Bay Freeport Zone, Zambales, 2222 Kababae, Philippines

#1 of 2 hotels in Kababae

Guests' Choice

Review Score

Based on 40 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.4

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: August 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The road going to the parking area. Very damaged and rough on the cars.

    Proximity to adventure beach waterpark.

    Stayed in August 2025

  • Reviewed: April 1, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Element service beatiful location on the beach kleer water

    Stayed in March 2025

  • Reviewed: January 9, 2025

    9.0
    We enjoyed staying here during our short stay in Subic Bay. The pool was great.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The breakfast could have been better. Not many options.

    Staff great. Loved the pool. Liked the spray scent for the bed!

    Stayed in December 2024

  • Reviewed: December 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was windowless.

    The staff was friendly. The rooms were clean and comfortable.

    Stayed in December 2024

  • Reviewed: November 3, 2024

    8.0
    Great for family staycation
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Internet was super slow at ground floor I had an issue paying for the room using my card (This may be a problem of my bank).

    The pool is nice, the place is quiet and clean. Great for family staycation

    Stayed in November 2024

  • Reviewed: July 31, 2024

    8.0
    Comfortable, felt like home.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Plated breakfast and the fact that there is no umbrella service going to breakfast area near the pool when it is raining

    The location, the staff and the big rooms 😁

    Stayed in July 2024

  • Reviewed: June 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Couldn't eat breakfast by the pool due to constantly being swarmed by flies. As someone mentioned previously, you really need a car for this area due to it being a bit isolated with no nearby shops to walk to.

    The breakfast was decent and the staff were friendly and accommodating.

    Stayed in June 2024

  • Reviewed: April 8, 2024

    9.0
    Great place to relax
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were very courteous and accomodating., I like the coffee🤩, The room is very spacious and clean and the view is great!

    Stayed in March 2024

  • Reviewed: December 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    None sleeping lights. The desk lamp is over bright for sleeping.

    Netflix is perfect. Good for family, so quite at night. Chopsticks for instant noodle at midnight are brialliant idea when you're so hungry. Cookies in coffee station are so yummy.

    Stayed in December 2023

  • Reviewed: October 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Three-Bedroom Villa
    • Stayed 1 night
    • Submitted from a mobile device

    Far from the pool and other establishments.

    Spacious. Clean. Nice view. Comfortable. Quiet. Fully furnished and complete with utensils/cooking equipment.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    9.0
    Best Family Suite that we ever stayed with.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The lavatory is clogged in the restroom.

    The room, the place. The design is really good and the bed are comfortable even the sofas. The dine in kitchen is great too.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    a little on the expensive side far from commercial establishments (need car to go there)

    nice place, spacious room good quality toiletries can roam around the property with overlooking view (subic bay)

    Stayed in October 2023

  • Reviewed: August 25, 2023

    8.0
    Place was perfect for us as a group. Staff are very kind and helpful.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Big parking space

    Stayed in August 2023

  • Reviewed: April 23, 2025

    6.0
    Gorgeous Secluded Gem, would go back, but several issues.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights

    The most stand-out negative was the way management seemed to disempower the staff, and not adequately give them the vision of the big picture. On check-in I gave them my passport, they left it in copier and didn't give it back. It wasn't till later that evening I went back and asked about it that I got it back. Later my father in law mislaid his senior citizens card. We asked them to look for it, they called around to various staff and nothing. Later when we were checking out, no one mentioned anything but my wife spotted it behind their counter....once she mentioned it it was given back. ....There was a lack of being proactive. During the stay we paid for a food item with cash. They had no record...They made me wait for about 20 minutes, contacting various staff and leadership, helping other customers in the mean-time me sitting there waiting to check-out...Eventually they just let me go The door to our room was improperly hung, and we could see into hall through gaps at the edges There were also issues with the way some of the doors on their eating area bathrooms were hung. A number weird little deficiencies on how some things were repaired They have an Elvis theme so play elvis music at the outdoor eating area. That's nice for dinner, but its way too much for breakfast. An indoor or screened off dining area would have been nice

    The property was absolutely gorgeous. A secluded hideaway. The vibe was chill. And the feeling walking the streets was a quiet suburban western world neighbourhood. Room was clean and not too many chemicals. The outdoor eating area was pretty The elvis theme was a bit funny.

    Stayed in April 2025

  • Reviewed: April 7, 2025

    4.0
    Hotel rooms were good, staff friendly buy restaurant and swimming pool need some work
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Swimming pool and restaurant area was not the best and needs upgrading and some maintenance

    Rooms were clean and staff were friendly

    Stayed in March 2025

  • Reviewed: December 28, 2024

    5.0
    Same as the above
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very small room with uncomfortable beds and not choice in food and poor location of hotel.

    Location is not accessible to any stores and worse if you don’t have a car and breakfast is so so with not much choice.

    Stayed in December 2024

  • Reviewed: December 20, 2024

    10
    Everything is good and is in place.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Everything. The free coffee and hot chocolate are the icing. But the place is a must visit and the staff are amazing.

    Stayed in December 2024

  • Reviewed: July 8, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Peaceful

    Stayed in July 2024

  • Reviewed: December 31, 2023

    10
    First time experience of a Quezonian Family
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    I like all in the emerald manor hotel. From the suroundings, the facilities, the staff. Everything we love our stay.

    Stayed in December 2023

  • Reviewed: September 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: February 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: December 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: September 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: September 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

Showing 1 - 25

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