On the second day they gave me a larger room...full of light but there was a nest of ants. The hotel is nice outside... it has an excellent cafeteria with affordable prices The front desk staff were very helpful and friendly. Thanks to the supervisor who helped me move yo another and better room

I arrived at the hotel at 9 am and they told me I should wait until 2 pm. The room was too small for a queen bed. I should have had a full bed instead. The shower was horrible, there was no soap for bathing and the tile was full of mold. They cleaned it a little. I asked to be moved to another room and they told me there wasn't one until the next day.There were flies in the room and when I took a shower the water came out of the bathroom drain into the bedroom. I had the worst night of my life in a hotel.

Stayed in July 2025

My wifi didn't work from my room

The hotel was very nice

Stayed in April 2025

The room was very basic and the initial room had no window which we didn't know about so the manager kindly upgraded us to a room with daylight!

The food was excellent, the environment of the dining area and pool outside area was very pleasant too and it was convenient for being a short walk from the bus terminal.

Stayed in December 2024

Nothing really

The staff are friendly, and they always smile.

Stayed in September 2024

Small room size.

The location.

Stayed in August 2024

We didn’t like the family suite that we originally booked as it was cramped and in the older part of the property so we asked to upgrade rooms

Centrally located. Value for money.

Stayed in July 2024

Only 1 key is provided.

Courteous staff!

Stayed in July 2024

I didnt like your tocino breakfast. Pampanga's Best tocino is way much better.

I like its location in relation to the purpose of travel

Stayed in July 2024

breakfast was good

Stayed in July 2024

Food choices rather limited. No elevator for wheelchair bound guest.

Speedy laundry. Clean, spacious room.

Stayed in October 2023

You guys should take care of the guest that are eating in your hotel. After the bad service we stopped eating there completely because the food the we ordered was wrong and it came late. We already lost our appetite. You guys lost a lot of money from us

The breakfast was ok,but the service was too slow. There was a seminar at the time and the staff was more focused on the seminar more than the guests.

Stayed in July 2023

We had 4 rooms, the 3 was great but the smallest for our 2 drivers is very small and has no view. That's partly my fault for not booking in advance for them, however, I wasn't expecting the huge discrepancy between the room for 3 vs the room for 2.

The staff are very accomodating. The welcome cookies taste great! The location is just a few minutes walk to City Mall and the park which is highly recommended if you want to go for a morning walk. Senior citizens will be comfortable because they have rooms at the ground level by the pool side. They have a wide selection of food for breakfast, lunch or dinner if you are not too concerned with the price =)

Stayed in July 2023

Location

Best location, but the facilities needs refurbishment.

Stayed in June 2023

Property is a little old. We stayed in the old wing so you can smell the old building..

Location was prime property. It had all the amenities we needed for a family trip.

Stayed in May 2023

bathroom needs updating the water pressure very poor . one of rooms water not warm and other one too hot.

great location nice dining room and pool area staff very good comfortable beds

Stayed in May 2023

Senior citizen discounts were not availed since booking was online.

N/A

Stayed in April 2023

Just for a few lookout on the Shower,hose is broken and the water kettle isn't functioning..

Over all, tha accomodation is ok.

Stayed in April 2023

Warm and polite personnel.

Stayed in March 2023

Location - at the center of Sorsogon

Stayed in February 2023

slow internet service

location

Stayed in February 2023

Room was a little bit small but totally ok for 2 nights

Nice and clean hotel - good breakfast and coffee

Stayed in February 2023

the cable reception is too poor, during staying at room you can not enjoy to watch tv due to blur receptions an also i caught the attention of the toilet too small for big guy like me

near all locations and easy for transportation

Stayed in January 2023

Just one socket for the charger per room.

Location is near the center of everything and can be accessed by the main road and coastal road. It is clean & has wifi in the rooms.

Stayed in December 2022

We got a budget room for a night because the hotel was fully booked that weekend. All of the surrounding hotels in Sorsogon City were fully booked as well. No choice but to stay in a small low maintenanced room . Vinyl tiled flooring has peeled off and cracked areas. Toilet seat was partly unhinged. Toilet tiles has mildew on some spots. The blankets on the beds were mismatched- 1 is new and the other 1 is old. And the sad part, no hot shower. Water heater was unavailable.

Staff were polite and friendly. Although the hotel is old, it still is the most convenient place to stay in Sorsogon. It is situated in the heart of the city. The baywalk that has a good view of the sea and Mt Bulusan is just a walkable distance. Food and coffee at their small cafe is also good.

Stayed in October 2022