Reviews of Ferra Hotel and Garden Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Bolabog, Balabag, Malay, Aklan, Balabag, 5608 Boracay, Philippines
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewFriendly staff, cleanliness of property, everything was worth the money
I liked everything
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThe people were over the top friendly. We are travelling to the Philippines again, if we go to Boracay - we will stay there ;)
Need places to hang our wet towels.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff was very welcoming friendly and curtis and the breakfast selection was numerous and very tasty
Dear Mr. Edmund James ca , Thank you so much for your lovely review! We're absolutely delighted to hear that you felt so warmly welcomed by our team, providing genuine hospitality is what we strive for every day. It’s also wonderful to know that our breakfast selection hit the mark for you; we put a lot of care into offering something for everyone, and it’s great to see that reflected in your experience. Your kind words truly mean the world to us, and we hope to have the joy of welcoming you back again soon for another memorable stay! Warm regards, From Your Ferra Family 🌴✨
Dear Mr. Edmund James ca , Thank you so much for your lovely review! We're absolutely delighted to hear that you felt so warmly welcomed by our team, providing genuine hospitality is what we strive for every day. It’s also wonderful t… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewSuper friendly staff with a warm welcome
I booked the suite but it’s very near the breakfast area so it’s very noisy early in the morning
Dear Johan nl, Thank you for taking the time to share your experience. We're thrilled to hear that our staff made you feel welcome, providing friendly and attentive service is one of our top priorities. We're sorry to hear that the location of your suite near the breakfast area affected the quietness of your stay. Your comfort matters to us, and we appreciate your feedback as it helps us improve. Please don’t hesitate to let us know in advance next time, and we’ll do our best to find a quieter room for you. We look forward to welcoming you back! Warm regards, From Your Ferra Family 🌴✨ Warm regards, From Your Ferra Family 🌴✨
Dear Johan nl, Thank you for taking the time to share your experience. We're thrilled to hear that our staff made you feel welcome, providing friendly and attentive service is one of our top priorities. We're sorry to hear that th… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFriendly staff
Dear Matiasf80 ar, Thank you for the kind words! We're so glad you found our staff friendly – we’ll be sure to pass along the compliment. Hope to see you again soon! Warm regards, From Your Ferra Family 🌴✨
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFriendly staff
Dear Matiasf80 ar, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We truly appreciate your support and hope to welcome you back again soon! Warm regards, From Your Ferra Family 🌴✨
Dear Matiasf80 ar, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We truly appreciate your support and hope to welcome you back again soon! Warm regards, From Your Ferr… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe hotel staff was amazing helping us with everything absolute incredible service, specially they helping me with my proposal thank you to the Ferra hotel
Nothing
Dear Mr. Anuwat, We are truly delighted to know that your experience with us was made memorable, especially during such a special moment in your life. Our team is honored to have been part of your proposal, and it brings us great joy to know that our service helped make it even more meaningful. Thank you for your kind words about our staff and service—they inspire us to keep creating heartfelt experiences for our guests. We look forward to welcoming you back to Ferra Hotel and celebrating more milestones with you in the future. Sincerely, Your Ferra Hotel Boracay Family
Dear Mr. Anuwat, We are truly delighted to know that your experience with us was made memorable, especially during such a special moment in your life. Our team is honored to have been part of your proposal, and it brings us great joy to kn… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewRoom is super clean, cozy and everything is matching the description. The staff is super super nice and helpful + the airport shuttle is well managed. Nothing to say, I have extended and would definitely go back!
Nothing
Dear Mr./Ms. Yanice, It truly warms our hearts to know that you enjoyed your stay with us. Your kind words about the room, our team, and even the airport shuttle inspire us to continue creating meaningful and memorable experiences for our guests. Having you express the wish to return is one of the highest compliments we could receive, and we would be delighted to welcome you back with the same warmth and hospitality on your next visit. Sincerely, Your Ferra Hotel Boracay Family
Dear Mr./Ms. Yanice, It truly warms our hearts to know that you enjoyed your stay with us. Your kind words about the room, our team, and even the airport shuttle inspire us to continue creating meaningful and memorable experiences for … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified review.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewPros: The room was very clean and felt almost brand new. Facilities seemed well-maintained.
Cons: The atmosphere did not feel as welcoming as at JG. Staff came across as rather cynical. It was unpleasant when they subtly mentioned Booking.com Level 3 discounts. Recommending Hilot massage for someone with an ankle injury did not feel appropriate. I don’t use other apps, so I can’t compare, but the overall impression could have been better.
Dear Mr. Frank SH Lee kr, Thank you for taking the time to share your thoughts with us. We’re very happy to know that you found the room clean and well-maintained, as we always strive to provide our guests with a comfortable and relaxing environment. We’re truly sorry, however, if some interactions with our team did not come across as warm as they should have been. We also appreciate your feedback regarding the mention of discounts and the massage recommendation — this helps us understand how we can be more thoughtful and attentive to each guest’s individual needs. Your comments are very valuable to us, and we’ll make sure to use them to improve our service. We hope we’ll have the chance to welcome you back in the future and provide you with an even better experience. Warm regards, From Your Ferra Family 🌴✨
Dear Mr. Frank SH Lee kr, Thank you for taking the time to share your thoughts with us. We’re very happy to know that you found the room clean and well-maintained, as we always strive to provide our guests with a comfortable and relaxing e… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewInternet is slow
Dear Mr./Ms. Anonymous, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the slow internet during your stay. Please know that we are continuously working with our service provider to improve the connection speed and stability, so our guests can enjoy a smoother online experience. We truly appreciate your understanding and hope to welcome you back with a much-improved service. Warm regards, From Your Ferra Family 🌴✨
Dear Mr./Ms. Anonymous, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the slow internet during your stay. Please know that we are continuously working with our service provider to improve the conne… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewStaffs were friendly and very accommodating.
Dear Mr. Jereal gb, Thank you so much for your kind words. We’re delighted to hear that you found our staff friendly and accommodating. Your appreciation means a lot to us, and we look forward to welcoming you back for another pleasant stay. Warm regards, From Your Ferra Family 🌴✨
Dear Mr. Jereal gb, Thank you so much for your kind words. We’re delighted to hear that you found our staff friendly and accommodating. Your appreciation means a lot to us, and we look forward to welcoming you back for another pleasant sta… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewOur stay was great. Walking distance to station 2 and Bolabog beach which is the pick.up point for island hopping, helmet diving and ATV activities. I love their pool and restobar which is located on the roof deck. The food we ordered were delicious. Their free breakfast was also delicious. You choose from their selection of silog meals or American breakfast.
Dear Mr. Don Dino ph, Wow! 🌟 Thank you so much for sharing your wonderful experience with us. We’re truly glad to know that you had a great stay and enjoyed our rooftop pool and restobar, as well as our delicious meals and breakfast options. It’s also lovely to know that our location made it easy for you to explore Station 2, Bolabog Beach, and all the exciting activities nearby. Your kind words mean so much to us, and we can’t wait to welcome you back for more fun memories here in Boracay! Warm regards, From Your Ferra Family 🌴✨
Dear Mr. Don Dino ph, Wow! 🌟 Thank you so much for sharing your wonderful experience with us. We’re truly glad to know that you had a great stay and enjoyed our rooftop pool and restobar, as well as our delicious meals and breakfast option… Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewAccommodation was great ! Staff were very kind with us each time. Mention special for one of staff member (don’t remember her name) which welcomed and helped (with a pretty smile) during our stay. If I come again, I will book again here !
Dear Mr. Eric fr, Thank you for your wonderful feedback! We’re delighted to know you enjoyed your stay and that our team made you feel welcome and cared for throughout your visit. We truly appreciate your kind words about our staff, especially the team member who greeted and assisted you with a smile. Even if you don’t recall her name, we will make sure your compliments reach her. It would be our pleasure to welcome you back on your next visit — we’ll be ready with the same warm hospitality. Warm regards, From Your Ferra Family 🌴✨
Dear Mr. Eric fr, Thank you for your wonderful feedback! We’re delighted to know you enjoyed your stay and that our team made you feel welcome and cared for throughout your visit. We truly appreciate your kind words about our staff, especi… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe place is clean and organise.staff are very well trained very approachable and always smile,. Amazing staff.
None
Dear Mr. Ken gb, Thank you for your wonderful feedback! We’re so happy to hear that you appreciated our clean and organized environment, and most especially, our amazing team. Your kind words about their professionalism, approachability, and warm smiles mean so much to us—they truly take pride in making every guest feel at home. We look forward to welcoming you back for another stay filled with great service and happy memories. 🌟 Warm regards, From Your Ferra Family 🌴✨
Dear Mr. Ken gb, Thank you for your wonderful feedback! We’re so happy to hear that you appreciated our clean and organized environment, and most especially, our amazing team. Your kind words about their professionalism, approachability, a… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewClean and great environment, especially the staff. Close to the best places and both sides of the beach in Boracay. Very good location.
Dear Mr. Ace ph, Thank you so much for your kind words! We’re delighted to know you enjoyed our clean and welcoming environment, as well as the warm hospitality of our staff. Being close to Boracay’s best spots and both sides of the beach is something we love sharing with our guests, and we’re glad it made your stay even more convenient and memorable. We truly appreciate your feedback and look forward to welcoming you back for another wonderful Boracay experience! 🌴✨ Warm regards, From Your Ferra Family 🌴✨
Dear Mr. Ace ph, Thank you so much for your kind words! We’re delighted to know you enjoyed our clean and welcoming environment, as well as the warm hospitality of our staff. Being close to Boracay’s best spots and both sides of the beach … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewComfortable room with all the necessary amenities. Very friendly and helpful staff. The location is in a walking distance from White beach as well as another beach on the western side of the island. Breakfast is a la carte with a good choice of Filipino and international dishes.
There was no space to hide from the sunlight near the swimming pool. A few umbrellas could be helpful
Dear Mr./Ms. Anonymous, Warm greetings from all of us at Ferra Hotel! Thank you for sharing your wonderful feedback about your recent stay. We’re delighted to know that you enjoyed our comfortable rooms, friendly service, convenient location, and breakfast selection. Your kind words truly inspire us to continue providing the best experience for our guests. We also appreciate your thoughtful suggestion regarding adding umbrellas near the pool area. Rest assured, we will consider this as we continually improve our facilities for your comfort. It would be our pleasure to welcome you back to Boracay for another relaxing getaway. Warm regards, From Your Ferra Family 🌴✨
Dear Mr./Ms. Anonymous, Warm greetings from all of us at Ferra Hotel! Thank you for sharing your wonderful feedback about your recent stay. We’re delighted to know that you enjoyed our comfortable rooms, friendly service, convenient l… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewI always wanted to stay at Ferra. It was really close to everywhere and the staff are really accomodating. I'll come back with my family next time!
Food is expensive though
Dear Ms. Anne Sonio ph, Thank you for sharing your kind words about your recent stay with us. We are delighted to know that you enjoyed our convenient location and experienced the warm hospitality of our team. It is wonderful to hear that you are already planning to return with your family. We look forward to welcoming you all. We have also taken note of your feedback regarding our food pricing. Please be assured that we will review this internally as we continuously strive to enhance our guests’ dining experience. Once again, thank you for choosing Ferra Hotel, and we look forward to hosting you again soon. Best regards, From Your Ferra Family 🌴✨
Dear Ms. Anne Sonio ph, Thank you for sharing your kind words about your recent stay with us. We are delighted to know that you enjoyed our convenient location and experienced the warm hospitality of our team. It is wonderful to hear that … Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewVery clean Rooftop pool All staff including reception, bar, breakfast staff, cleaners and security were amazing!! They truly made our stay that much better
Should have gym for cost of hotel
Dear Mr. Timothy au, Thank you very much for sharing your experience with us. We are truly pleased to know that you appreciated the cleanliness of our rooftop pool and that our dedicated team. From the front desk to our breakfast crew, housekeeping, bar, and security—contributed to making your stay more enjoyable. Your kind words will be proudly shared with the entire team. We also sincerely appreciate your thoughtful suggestion regarding the inclusion of a gym facility. Insightful feedback such as yours is instrumental in guiding our efforts to continually improve the overall guest experience. Rest assured, your comment has been noted and will be taken into serious consideration for future enhancements. We look forward to the opportunity of welcoming you back in the future. Warm regards, From Your Ferra Family 🌴✨
Dear Mr. Timothy au, Thank you very much for sharing your experience with us. We are truly pleased to know that you appreciated the cleanliness of our rooftop pool and that our dedicated team. From the front desk to our breakfast crew, hou… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewWe came back to this hotel after 5 years and it did not disappoint. The hotel was well-maintained so there’s not much difference from how it was 5 years ago. The hotel was so clean, comfortable and feels like home. We had a pleasant rest staying at Ferra Hotel. Will absolutely return again and again.
Nothing
Dear Mr. Richard ph, What a joy to welcome you back after five years. Thank you for choosing Ferra Hotel once again! Your kind words truly warmed our hearts. Knowing that the comfort, cleanliness, and welcoming atmosphere still made you feel at home means everything to us. It’s incredibly rewarding to hear that your stay was just as memorable as before, and we’re honored to be a place you look forward to returning to. Guests like you are the reason we love what we do. We can’t wait to welcome you back again and again—your Ferra family will always be here to make you feel right at home. Warm regards, From Your Ferra Family 🌴✨
Dear Mr. Richard ph, What a joy to welcome you back after five years. Thank you for choosing Ferra Hotel once again! Your kind words truly warmed our hearts. Knowing that the comfort, cleanliness, and welcoming atmosphere still made you fe… Show more