Reviews of Go Hotels Dumaguete This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Calindagan cor. South Road, Dumaguete Central Business District, Dumaguete City, Negros Oriental, 6200 Dumaguete, Philippines
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Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe receptionists and guards are so accomodating and super helpful to us
Aircon is not that cold enough. In our first room (RM 255) we had an issue with the aircon on our second night of atay whereas we experienced flooding in the room and our clothes got wet. But good thing, we have been transferred to a new room (RM251) CR is better. With shower door and also the room has a laptop table.
Dear Cindy, Mabuhay and Great Day! We are so happy to read that you had an excellent stay and enjoyed your visit at our hotel. Hearing out that our guests are satisfied with our service is always encouraging because it is what we aim for every single day. We are excited to have you visit us yet again. With regards with your concerns, will forward it to our head management team. Thank you :) Sincerely, Go Hotels Dumaguete Team.
Dear Cindy, Mabuhay and Great Day! We are so happy to read that you had an excellent stay and enjoyed your visit at our hotel. Hearing out that our guests are satisfied with our service is always encouraging because it is what we aim for ev… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat as usual
No pool
Dear William, Mabuhay and Great Day! We are so happy to read that you had an excellent stay and enjoyed your visit at our hotel. Hearing out that our guests are satisfied with our service is always encouraging because it is what we aim for every single day. We are excited to have you visit us yet again. With regards with your concerns, will forward it to our head management team. Thank you :) Sincerely, Go Hotels Dumaguete Team.
Dear William, Mabuhay and Great Day! We are so happy to read that you had an excellent stay and enjoyed your visit at our hotel. Hearing out that our guests are satisfied with our service is always encouraging because it is what we aim for … Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe location was excellent next to the Robinsons Mall. The staff was very frienly and accomodating to our needs. There was a restaurant attached that was convenient and inexpensive.
The room was smaller then expected and from the photos indicated on the website. There was no drawers or cabinets to put our clothes or suitcases.
Dear Guest, Mabuhay and Great Day! We are so happy to read that you had an excellent stay and enjoyed your visit at our hotel. Hearing out that our guests are satisfied with our service is always encouraging because it is what we aim for every single day. We are excited to have you visit us yet again. With regards with your concerns, will forward it to our head management team. Thank you :) Sincerely, Go Hotels Dumaguete Team.
Dear Guest, Mabuhay and Great Day! We are so happy to read that you had an excellent stay and enjoyed your visit at our hotel. Hearing out that our guests are satisfied with our service is always encouraging because it is what we aim for ev… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewIt was clean, comfortable and everything worked (we didn't try the TV). The room had a nice view. The staff at reception were helpful and friendly.
There was a kettle, but no coffee, teabags or sugar.
Dear Gravador, Mabuhay and Great Day! We are so happy to read that you had an excellent stay and enjoyed your visit at our hotel. Hearing out that our guests are satisfied with our service is always encouraging because it is what we aim for every single day. We are excited to have you visit us yet again. With regards with your concerns, will forward it to our head management team. Thank you :) Sincerely, Go Hotels Dumaguete Team.
Dear Gravador, Mabuhay and Great Day! We are so happy to read that you had an excellent stay and enjoyed your visit at our hotel. Hearing out that our guests are satisfied with our service is always encouraging because it is what we aim for… Show more
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewI liked that the location was conveniently close to the mall, and I also appreciated the availability of hot water. However, I felt uncomfortable when some of the staff were laughing and smirking while looking in our direction. Even if the conversation wasn't about us, it came across as unprofessional and a bit disrespectful, especially in front of guests.
The room phone wasn’t working, and although the air conditioner was on, it didn’t cool the room properly. The temperature remained warm, making it difficult to rest, and we didn’t end up using the comforter because of the heat. We requested assistance, but only the guard came and adjusted the settings with the remote. Unfortunately, this didn’t fix the issue. Since we were already tired, we just decided to leave it as is. Additionally, basic toiletries like a toothbrush and toothpaste weren’t provided in the room—we had to request them at the front desk, which I found a bit unusual.
Dear Ms. Nelma, Thank you for bringing this incident to our attention. We sincerely apologize for all the issues that you have faced during your stay with us and we understand your frustration. We try to maintain the highest standards of service. Hopefully on your next visit to Dumaguete city, still you will stay with us again and make us sure that you will not experience the same problems. We can assure you that the necessary steps/appropriate actions have been taken to avoid such inconvenience. Thank you and stay safe always. GOH DGT Team,
Dear Ms. Nelma, Thank you for bringing this incident to our attention. We sincerely apologize for all the issues that you have faced during your stay with us and we understand your frustration. We try to maintain the highest standards of s… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewClose to Robinsons and it’s very convenient. Free parking.
Definitely needs some update. Our bathroom doesn’t have shower door so water soaks up all the way by the door. Water isn’t hot. Shower room not draining well. Bathroom sink not draining and was fixed by taking the draining plug so it’s completely open. The shower handle keeps on falling off when using shower handle. “Used the shower handle due to when using main shower, water isn’t hot. At least with shower handle, water is a bit warmer. But then again, water pressure from it was very low. Towels are a bit old and very thin.
Dear Ms/Mr Quinones, Thank you for bringing this incident to our attention. We sincerely apologize for all the issues that you have faced during your stay with us and we understand your frustration. We try to maintain the highest standards of service. Hopefully on your next visit to Dumaguete city, still you will stay with us again and make us sure that you will not experience the same problems again. We can assure you that the necessary steps/appropriate actions have been taken to avoid such inconvenience. Thank you and stay safe always. GOH DGT Team,
Dear Ms/Mr Quinones, Thank you for bringing this incident to our attention. We sincerely apologize for all the issues that you have faced during your stay with us and we understand your frustration. We try to maintain the highest stand… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewFriendly staff and the location is the, near mall
The exhaust in the bathroom was not working but the staff kindly transferred it to another😀
Hi Noreen, We're sorry to hear that you were disappointed with your recent stay with us. The experience you described causes us deep concern. Thank you so much for bringing that to our attention. Rest assured that the management will be informed. Stay safe always. GOH DGT Team
Hi Noreen, We're sorry to hear that you were disappointed with your recent stay with us. The experience you described causes us deep concern. Thank you so much for bringing that to our attention. Rest assured that the management will be… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewLocation and staff only
Tv was pathetic nothing worked. Water unit in the hall way broken . Room needs painting old decor
Dear Peter, Thank you for bringing this incident to our attention. We sincerely apologize for all the issues that you have faced during your stay with us and we understand your frustration. We try to maintain the highest standards of service. Hopefully on your next visit to Dumaguete city, still you will stay with us again and make us sure that you will not experience the same problems again. We can assure you that the necessary steps/appropriate actions have been taken to avoid such inconvenience. Thank you and stay safe always. GOH DGT Team,
Dear Peter, Thank you for bringing this incident to our attention. We sincerely apologize for all the issues that you have faced during your stay with us and we understand your frustration. We try to maintain the highest standards of servi… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewHelpful staff, great location next to the Mall
Dear Paul, Mabuhay and Great Day! We are so happy to read that you had an excellent stay and enjoyed your visit at our hotel. Hearing out that our guests are satisfied with our service is always encouraging because it is what we aim for every single day. We are excited to have you visit us yet again. Sincerely, Go Hotels Dumaguete Team.
Dear Paul, Mabuhay and Great Day! We are so happy to read that you had an excellent stay and enjoyed your visit at our hotel. Hearing out that our guests are satisfied with our service is always encouraging because it is what we aim for eve… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewWonderful staff
No refrigerator
Dear Spires, Mabuhay and Great Day! We are so happy to read that you had an excellent stay and enjoyed your visit at our hotel. Hearing out that our guests are satisfied with our service is always encouraging because it is what we aim for every single day. We are excited to have you visit us yet again. Sincerely, Go Hotels Dumaguete Team.
Dear Spires, Mabuhay and Great Day! We are so happy to read that you had an excellent stay and enjoyed your visit at our hotel. Hearing out that our guests are satisfied with our service is always encouraging because it is what we aim for e… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewWas clean bed was comfortable desk staff were great
Wife left an expensive silk sleeping lingerie in the shower she realized it right after we hopped on a ferry to siquijor so we came back next day and of course it was gone I told her not to get her hopes up it was quite an expensive piece...I'll just leave it at that.
Hi Bruce, Mabuhay and Great Day! We appreciate your feedback and will definitely inform the team about the review you shared. We will definitely notify the management and the concerned department regarding your issue. And again thank you for choosing GO Hotels. GOH DGT Team.
Hi Bruce, Mabuhay and Great Day! We appreciate your feedback and will definitely inform the team about the review you shared. We will definitely notify the management and the concerned department regarding your issue. And again thank y… Show more
Reviewed: 26 June 2025 · Stayed in May 2025
Verified review