Reviews of Kaia Isabelle Hotel Puerto Princesa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Cheap ,good location

Dirty, dusty

Close to the center.

So this hotel was really disappointing. Starting with the cleanliness. The 2 rooms floor we bought were dirty! Full of hair like noone cleaned it! The same for the hotel corridors. They were not cleaned or either we saw anyone doing room service! Also the hotel had a problem with the water supply. They said that they have been like that for the past 4 days, so if you need to take shower or take a sh*t you need to tell them to turn on the water, which is really unpleasant, or take a bucket of water to do your flush! Also they tried to notice me about this problem by message just 2 or 3 hours before my check in time so i just came to know about this when i was actually there, tired from the trip or i would have canceled it. If the problem was happening already for 4 days why did they just try to alert me few hours before not giving time to plan?! Last..... we bought a deluxe room and a standard room and we asked for an upgrade as a compensation due to the upsetting issue and nothing was given. So we paid the full price for a room that did not meet the criteria. Noisy road. Difference between standard and deluxe is just the size! Shower drain on the other direction of floor inclination, making it flooding.

Hotel is good value for money.

Big minus is no water in the shower, due to water pump being broken (entire floor). Tabo provided as alternative solution. Additionally, party music from the surrounding street is very loud, almost impossible to get asleep.

Very good value for the money and good location

The was loud karaoke music playing from 9pm-3am- extremely loud you could make out every lyric. Didn’t sleep at all with the noise. When complained to staff they said the space above the hotel was being rented out to a company that does karaoke

Okay but noisy

No water

Convenient location, the room is really nice and clean

Nothing it is a great hotel

All was nice, especially the great staff! Would definitely stay here again.

Nothing

The hotel is nearby a bar,to much noise

The bed was good and Netflix, clean and modern.

The loud club sound until 3am every day.

i like the location and also the room is big same as the bed. Just wanna comment about the blanket, guys you should make your blanket thicker. But overall its a perfect stay. Will staying again for sure.

👍

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