Reviews of Kew Hotel Tagbilaran This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
J.A. Clarin Street, infront of Tagbilaran City Hall, 6300 Tagbilaran City, Philippines
#18 of 30 hotels in Tagbilaran City
Guests' ChoiceReview Score
Based on 82 hotel reviews
6.6Score breakdown
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Cleanliness
7.1
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Comfort
7.4
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Location
8.3
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Facilities
6.5
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Staff
8.3
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Value for money
6.9
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Free Wifi
7.5
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Reviewed: March 31, 2025
William
United States33 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The air con Couldn't get it to work properly To be fair I didn't call for help as it was very late when e went to bed But noticed the next morning the floor was very wet
Lounge
Stayed in March 2025
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Reviewed: February 9, 2025
Vianney
United States17 Reviews1 helpful vote8.0“Good Customer Service”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room we were in was outdated. The noise coming from the club next door until the wee hours of the early morning was very annoying and prevented some to get a good night sleep.
The staff were very accommodating. The breakfast was okay, but limited menu items.
Stayed in February 2025
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Reviewed: February 3, 2025
Stephen
Philippines13 Reviews7.0“Good location”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Cleanliness is poor. Toilet seat bolt missing. Breakfast average
Good location
Stayed in February 2025
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Reviewed: December 19, 2024
Robert
Norway6 Reviews7.0“Good stay at Kew Hotel.”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The shower hose is leaking. The shower door could not properly closed. The hallway on the 3rd floor smells bad.
The staff are hospitable and friendly. Accessible to the mall and bus station.
Stayed in December 2024
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Reviewed: December 9, 2024
Marvin
Philippines3 Reviews8.0“Having stayed this location several times, location excellent, and the improvements continue”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
The ac was a bit weak in room 405 ... the shower wasn't hot.
the breakfast plan is great (I like the buffet approach.
Stayed in December 2024
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Reviewed: November 28, 2024
Charles
Australia5 Reviews6.0“Stay in Tagbilaran”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom water pressure was terrible.
Good food at a good price
Stayed in November 2024
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Reviewed: September 29, 2024
Graham
United Kingdom11 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Would have liked a hairdryer and more towels in the room
Breakfast included in price
Stayed in September 2024
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Reviewed: July 19, 2024
Charles
Philippines7 Reviews8.0“Overall satisfactory experience. Timely resolution of requested maintenance by guest.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Air conditioner leak inside the room not addressed despite repeated requests by guest. (Room 204)
Location of the hotel to ICM and food establishments and good food / hotel WIFI connection
Stayed in July 2024
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Reviewed: July 14, 2024
Dennis
Australia16 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
I think price is a bit high breakfast was very ordinary it was a lucky dip to get hot water
Very clean staff r great
Stayed in July 2024
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Reviewed: June 9, 2024
Banzon
Abkhazia, Georgia1 review7.0“It's in a good location. Middle of everything.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
The bathroom esp the faucet. Looks like it's going to fell apart. No maintenance. Bath towels are coloured dirty. You can tell. It's not white colour anymore. Needs to be change.it's a good location. Middle
Breakfast is fair. Location is good.
Stayed in May 2024
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Reviewed: March 16, 2024
Dennis
United States2 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Cockroaches
Good
Stayed in February 2024
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Reviewed: March 4, 2024
Richesa
Philippines8 Reviews3 helpful votes7.0Good- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
Loved the hospitality and the warmth of the staff the most in my stay here!
Stayed in January 2024
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Reviewed: February 23, 2024
Mendez
Philippines1 review6.0Pleasant- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room is very spacious I like it.
Stayed in February 2024
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Reviewed: January 16, 2024
Lisyl
Philippines4 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Shower head is lose, they should often check rooms for maintenance. Breakfast they can do better to cater the needs of non Filipino guests.
Cleaning our room so nicely, staff are so helpful including the security guards. Restaurant for dinner is also delicious.
Stayed in January 2024
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Reviewed: December 4, 2023
Ma
United Kingdom5 Reviews1 helpful vote8.0“My stay there was good. all staff are friendly and accommodating.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
Everything in the room, bathroom is tidy and clean but there's one I didn't like, the bathroom taps and shower taps it would be nice to see it shiny and clean to look at.
Breakfast is very good and the staff were very accommodating and friendly. Although I did not ask one but how I wish they have a bread toaster visible there wherein guest can toast their bread.
Stayed in November 2023
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Reviewed: August 9, 2023
Maria
United Arab Emirates14 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
We saw small cockroaches inside the rooms.
Location and food.
Stayed in August 2023
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Reviewed: July 24, 2023
Alma
Norway1 review7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast is good, i Just suggest add more menus ex.pancakes, bacon etc, Location is Nice.
Stayed in July 2023
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Reviewed: July 3, 2023
D
Philippines1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Street level noise, but that is what comes with a location near a Mall.
Friendly staff. Good People.
Stayed in June 2023
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Reviewed: December 26, 2022
Linda
United States10 Reviews6.0“Need to upgrade the facilities, breakfast is too simple”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Too basic
Location, closer to the mall
Stayed in December 2022
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Reviewed: December 9, 2022
Raul
United States1 review6.0Pleasant- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
No hot showers, food are not good. Noisy place.
Only there stuff are good
Stayed in December 2022
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Reviewed: May 14, 2025
Patapat
Philippines1 review1.0“poor”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
security
risk in security
Stayed in May 2025
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Reviewed: April 26, 2025
Eric
United Kingdom5 Reviews5.0“Reasonable place if you don't need sleep”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
While location might have been good and worked well for our purpose, it also failed miserably; from the evening and passed 1:00 am in the morning, there was very load music and singing from adjacent buildings, almost a competition to see who could be the loudest. The result was a very poor sleep and being tired at the start of our next travel day.
Staff were very good and happy to help. Location was useful, easy access with choice of different transport.
Stayed in April 2025
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Reviewed: April 24, 2025
Lorena
United Kingdom2 Reviews9.0“Good experience good food buffet and good service.”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Good location very convenient.
Stayed in April 2025
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Reviewed: April 21, 2025
Adam
Australia79 Reviews3 helpful votes1.0“unless you absolutely have to be within close proximity to this place, I would suggest finding somewhere else to stay”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted from a mobile device
We found check in to be poor, told the key is in the room just open the door! Then we discovered you can't lock the door. No security at all. Anyone can walk in as there is no security to enter the building or lifts. Shower head (#401) in room was broken. Taps in bathroom were lose and old. Towels are old and grey (Should be white) Ps bathmat was a disgusting colour. Air conditioning. Now I know Taglibran is hot but at 17° the air conditioning never felt cold. The room was stuffy and uncomfortable.. I asked for the air-conditioning to be looked at and that request went unanswered. Breakfast. As for the included breakfast do yourself a favour and go to McDonald’s. What was offered was disgusting even my Filipino partner I was embarrassed at the poor offering. I have taken time to write this review in the hope to motivate the management to lift the game of servicing this hotel moreover to warn others to look for somewhere else to stay .
Food on 7th floor was ok
Stayed in April 2025
