The sink at the lavatory is clogged.

Hospitable staff

Stayed in July 2025

Most hot dishes at bfast were cold.Bathrooms could have been cleaner.

Location

Stayed in April 2025

The staff

Stayed in April 2025

bathroom not cleaned properly.breakfast not hot

location is good,staff were friendly

Stayed in April 2025

We found a cockroach inside our room. Telephone not working.

Staff are really accomodating and professionals. They will tend to your concern ASAP. The place smells good. Love the lime juice. 🤣🤣

Stayed in January 2025

No daily housekeeping. They did clean one of the rooms I booked but this had to be requested.

Very friendly staff always willing to help. Location was good close to the beach but far enough away not be be bothered with the noisy nightlife. Rooms were cleaned for arrival.

Stayed in January 2025

Common facilities nothing special

Near beach and staff are really nice

Stayed in December 2024

None

Excellent service!

Stayed in January 2025

Overall everything was good as expected but they try to charge you for any additional or even for a glass which got broke by accident.

Location was really great. Clean and comfortable beds.

Stayed in December 2024

Not my fav breakfast , got stuck in the toilet by the pool …. Rusty lock

Everything was great, very helpful staff members, laundry service just next to hotel

Stayed in December 2024

Nothing

Room and bed size was perfect for our family. Staff were all kind and accommodating. Location is near the beach, just less than 5 mins walk. The pool at the roof top had an amazing view and we enjoyed having our drinks at night by the pool.

Stayed in November 2024

no tv channel cant watch tv

location

Stayed in September 2024

Nothing everything is perfect

Very comfortble and the staff are hospitable 🤪

Stayed in September 2024

The breakfast hall can't accommodate all guest. Not big enough. When we were going for breakfast the guy incharge in the door told us to come back after an hour because it's full. So we decided to take breakfast somewhere else. It's bad that we were not able to avail our breakfast.

Cleanliness and staff were good

Stayed in May 2024

The Hotel close to everything, not on the white beach but a 5min walk away. Pool area is nice.

Stayed in February 2024

For the first two days and nights of a 3 day stay there was not hot water which was a major factor in renting any high end hotel.

The view and the room were wonderful except there was no hot water

Stayed in March 2024

Breakfast was Terrible served cold, nice balcony in the room but no chairs there so you cant use it

Friendly staff, nice room

Stayed in February 2024

No hooks for clothes only hangers.

Very nice , clean, near to the beach, staffs are all nice.

Stayed in December 2023

We were not given opportunity to check in early and/or do a late check out. The stairs to the hotel

The staff, the place, facilities and food

Stayed in December 2023

Lobby stairs and ambiance - the stairs going to the lobby was really a challenge but for us, it's tolerable and you'll get used to it. I think the lobby needs a little renovation as some of the areas looks old already

Few days before our stay, I was advised by the staff that the pool was under renovation and the elevator wasn't working. I was so sad about it as the pool was the main reason why I chose the hotel because I have 2yr old kid who just love to dip in the pool and we also have PWD with us. I was about to cancel our stay but they offered us 2 rooms at the lower ground to still accommodate us. They gave me the details and I was ok with it. They then updated me again I think 2 days before our stay that the pool is already operational and so as the elevator. I was sooo happy about it and I appreciate that they keep me posted with the updates every now and then. We came early prior to our check-in time and I asked if it's ok to use the room and since it's available, we were lucky to go inside the moment we arrived. Everything else went smoothly until our last day in Lime. I so love the staff who were super super nice and accommodating, our room was so spacious and clean which my family enjoyed so much and the beach and pool towel was so convenient for us that we don't need to worry brining our own cause lime got us covered. Location - 2-3mins walk from the beach which is tolerable for us. The road was cemented anyway so we have no problem with it. Breakfast buffet - just the typical filipino morning breakfast, just come in early to enjoy the complete set which changes daily. Though the selection was not variety, it was just enough for us and my family enjoyed it. Lobby stairs and ambiance - the stairs going to the lobby was really a challenge but for us, it's tolerable and you'll get used to it. I think the lobby needs a little renovation as some of the areas looks old already. Superior family room - We love our room. It's super clean and they offer cleaning service for free and they also changed our kits. We were advised that their room wasn't sound proof but we didn't experience and noise from the other rooms or guest.

Stayed in November 2023

The elevator is not working during our stay.

Overall property and staffs are nice.

Stayed in November 2023

Breakfast is monotonous and is served downstairs in the restaurant, but you can tolerate it for a couple of weeks. The staff is great and the location is one of the best on the island. 5 minutes walk to the white beach. To the central square too

Stayed in August 2023

We didn't like breakfast- served like buffet, where fried eggs was cold and if you like to have eggs for breakfast you'd have to be there at 7am. Coffee only filtered, no tea or coffee bags to make own tea,no toaster. in general all breakfast menu is Philippines type with rice and meats.

Location was good, staff were very nice and helpful,comfortable bed.

Stayed in September 2023

Everything, welcoming staff 👍🏻

Stayed in September 2023