Requirement to wear plastic wristband even for check in guests. Showing the key attached to a large wooden key holder should be enough for staff to identify the check I'm guests distinct from the day trip guests. Also, the swimming pool bottom should be regularly vacuum cleaned because the pools appear cloudy.

Good food at restaurant

Stayed in May 2023

The room assigned was not what I paid for!!! I reserved a room with a pool view but I wasn't expecting to be placed in front of the children's pool where kids would run around screaming all day!!! After complaining, they assigned my guests in some cheap miniscule room without a view. How disappointing and embarrassing for me!!! Last time I was here, there was an issue too about senior discount as your establishment refused to give us discount on drinks, only on food. This is BREAKING THE LAW!!! The issue was sorted out after a very lengthy discussion. Despite my disappointment, I gave your resort another chance by bringing my Aussie guests there, but I should have known better!!! You are just eyeing to generate income and not after your guests' comfort and satisfaction. Never coming back again, EVER!!!!

We have been here before, this time I treated some very good friends from Australia for an overnight stay of relaxation, they enjoyed their stay despite of...

Stayed in April 2023

No room service at night. We were hungry but can't order anything. There was no food in the ref

The staff. They are happy, accommodating, courteous, and willing to serve. Maybe because they are treated with dignity by the employers. With that thought in mind, we are happy

Stayed in February 2023

Some areas need fixing up. It is not PWD friendly

Place is quiet

Stayed in December 2024

Bed Very Small - not good for couple - Room super small Not good for couple - Bathroom Very small - not good for bigger person - I will never stay even I offer Free of Cost

I did not like anything

Stayed in December 2024

We booked the villa because of the private pool it offers and we were disappointed. We checked-in late and yet they did not even clean the pool. We requested the staff who assisted us to clean the pool and no one comes back, we called the front desk two times to clean the pool and someone clean the pool after two hours and told us that the motor pump is not working!!! The following day we clearly see that the pool is too dirty since there were sand in the pool flooring and again we called the front desk two times before someone attend to our concern. We decided to enjoy our stay and ignore the disappointments. However, we wont recommend staying in their freaking expensive villa that you won't enjoy the promised amenities.

The rooms are nice and clean.

Stayed in May 2024

N/a

Love the nature

Stayed in November 2023

The queen room assigned to us was tiny and did not have a table or a chair inside the room. The small veranda attached to the room had two chairs but again no table.

The place offers a venue to unwind and relax and is not too far from the city. The facilities are adequate and is good value for your money. The staff were nice and helpful and the place in general is clean and the surroundings are well maintained. I like that it is surrounded by many fruit bearing trees.

Stayed in May 2023

Little noisy at the weekend late night (3am) Party/singing To be fair it is a wedding venue but went on too long

Good Location Friendly Staff Felt Safe and secure

Stayed in March 2023

Price of their food is a little bit expensive.

Very relaxing

Stayed in April 2023

Though, my only feedback is that they need to improve their food service in the restaurant.

We loved the comfortable and relaxing stay.

Stayed in February 2023

Long walk from entrance to rooms with no golf cart to assist Breakfast not many choices Location difficult to find

Private swimming pool was fantastic and clean! Beautiful mountain views from balcony Super soft bed and large room Breakfast was delicious Staff very helpful and friendly Breakfast brought to room

Stayed in February 2023

some rooms need to be restored. pricey foods. water funpark is close during our stay :(

relaxing ambiance and the staff was nice and accommodating.

Stayed in January 2023

A hotel that pays more than 3,000 pesos and does not provide hot water. Food is really bad. I have eaten such food since I was born. I'd rather bite off a stone and eat it. I invited my friends and family to dinner and went downtown again.

Surrounding natural environment

Stayed in December 2022

LACK OF COFFEE TABLE INSIDE THE ROOM

WONDERFUL PLACE. NICE PEOPLE.

Stayed in August 2022

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in May 2023

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Stayed in June 2023

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Stayed in May 2023

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in October 2023