Reviews of Maxi Hotel and Event Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Close to everything.

AC not too cold.

The only positive things we can say about this hotel are the location, the internet connection, and the restaurant (Café Bien), which had good food and friendly service. Unfortunately, everything else was deeply disappointing and stressful.

This was the first time we've ever had so much trouble with a hotel, and it genuinely ruined our vacation. When we arrived, the room was clearly not cleaned properly. The floor was dirty, and furniture was covered in dust. Then, around 6 AM, we were woken up by an unbearable noise coming from outside, likely from the kitchen area. Even with the window closed, a sound meter showed nearly 95 decibels. The staff explained us it was the kitchen exhaust right next to our window and offered to switch it off for a time. However, the worst part came when we realized we had been bitten by bed bugs. Our bodies were covered in red, itchy bites. At that point, we had no choice but to find another hotel and move out on the same day. We contacted Booking to help with a refund, since the hotel required full payment at check-in. Booking mediated an agreement with the hotel that we would be refunded for the unused nights. But after that, the hotel ignored our messages, and we had to go there in person. There, they put extra costs on us for the transfer, but first they claimed that they couldn’t do a refund because the bank was closed, and kept making up excuses for almost 2hours. After digging through online reviews, we discovered that other guests on Trip.com had also complained about bed bugs and dirty rooms. When we booked the hotel in March, the rating was over 8. By May, it had dropped to 6.7.

Staff friendly and helpful.. good breakfast..near to shopping mall..( although mall was very small) good resurants in walking distance... close to the port also..

Limited view from window